This position is located in the Protocol Office, Office of the Secretary, Department of Veterans Affairs. The Protocol Office is responsible for all social and representation roles of the Secretary, Deputy Secretary, and Chief of Staff.Learn more about this agency
- Act as expert advisor on Protocol matters for the Secretary, Deputy Secretary, and Chief of Staff, and senior leaders of the Department.
- Plan and implement all official functions for the senior leaders of the Department.
- Handle requests for official contigency funds for all events and activities.
- Act as liaison for protocol matters with outside agencies.
- Interact with legal personnel to ensure ethical and legal interpretation.
- Prepare visit itineraries in coordination with executive liaison staff.
- Coordinate scheduling of protocol activities for senior leadership to ensure integration into caledars, reconciling conflicts where they exist.
- Develop official guest lists, invitations and programs for senior leadership ceremonies and functions.
Occasional travel - You may be expected to travel for this position.
Job family (Series)
Conditions of Employment
- You must be a U.S. citizen to apply for this job.
- Selectees are subject to a background/suitability investigation.
- Selective Service registration is required for males born after 12/31/1959.
- A probationary period may be required for employees and supervisors.
- Work Schedule: Regular office hours: 8:00 AM - 4:30 PM. Alternate work schedules may be available.
- Work Environment: The work is performed in an office setting that is adequately lighted, heated and ventilated. It may require visits to local restaurants, shopping centers, and military installation.
- Physical Requirements: The work is generally sedentary, with almost constant use of computer equipment. However, some walking, standing, bending, and carrying or items is involved.
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement.
Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience you document, to include volunteer experience.
To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-12) in the normal line of progression for the occupation in the organization. Specialized experience is experience in or directly related to the work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities required to successfully perform the duties of the position. Specialized experience for this position is characterized by a thorough knowledge of protocol with one year of experience that includes (1) Planning official events for senior leadership and distinguished visitors to include conferences, ceremonies and formal dinners; (2) Briefing executive leadership on issues relating to protocol with visitors; (3) Coordinating travel arrangements for leadership to attend meetings. You must also be able to demonstrate expert communication skills in order to present and articulate findings to upper level management.
Such experience may have been gained in a position while working for Federal, State or local government, or for a non-profit or consulting firm.
VA supports the use of telework to help attract and retain talented individuals in public service, increase worker productivity and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility may be discussed during the interview process. Telework is subject to approval by individual supervisors and managers, is considered a privilege not a right, is subject to approval based on performance and other varying factors, and is not guaranteed.
Promotion Potential: There is no promotion potential for this position. It is expected that this position will be filled at the full-performance level of grade GS-13.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal employees earn annual leave at a rate (4, 6 or 8 hours per pay period) based on the number of years they have served in Federal service. VA may offer newly-appointed employees credit for their job-related non-Federal experience or active duty uniformed military service. This credited service can be used to determine the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified for this vacancy. A well-qualified candidate is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualifications requirements for this position. Specifically, a well-qualified candidate will score 90 or above within the assessment portion of this vacancy announcement. Information about ICTAP and CTAP eligibility can be found here.
Position Sensitivity: This position has a sensitivity level of Public Trust - Moderate Risk. Selections made under this announcement are conditioned upon favorable adjudication of a National Agency Checklist with Written Inquiries (NACI) per VA Handbook 0710. An investigation will be conducted after the effective date of the selection. An individual currently holding the appropriate clearance will not require additional investigation. An individual receiving an unfavorable adjudication will be ineligible to remain in the position.
Placement Policy: The posting of this announcement does not obligate management to fill the vacancy by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
This job opportunity announcement may be used to fill additional vacancies.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
In describing your experience, please be clear and specific. We will not make assumptions regarding your experience. Applicants who do not fully address in their resumes the specialized experience needed for the position (as described in the job announcement), will not be referred for further consideration.
You will be rated on the following competencies based on your application for this position:
- Knowledge of customs, social etiquette, religious dogmas, and dietary restrictions associated with foreign visitors.
- Knowledge of available guidelines directives and instructions concerning the foreign counterpart program.
- Mastery of the principles, methods, practices and techniques of protocol in order to serve as an Office of the Secretary Protocol technical authority and to advise the senior leadership on the application of protocol practices to ensure the Secretary's objectives are achieved.
- Ability to function both independently and on teams without constant guidance and use sound judgment in complicated protocol situations.
- Ability to communicate orally and in writing on complex issues with individuals at all levels within and outside the organization.
Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or your further consideration for employment.
Notice to Applicants: It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.
Background checks and security clearance
- Your resume may be submitted in any format, however, we strongly recommend using USA Jobs resume builder as it contains all of the information required on Federal resumes.
- For qualifications determinations your resume must reflect hours worked per week, the inclusive dates of employment, and the level of your experience. If your resume does not reflect this information you may not receive credit for the experience.
- If you submit more than one copy of your resume, the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application. We would recommend that you not submit more than one version of your resume.
- If your resume includes a photograph or other inappropriate material or content, we will not use it to make eligibility and qualification determinations, and you may not be considered further for the vacancy.
- A legible copy of your DD Form 214, "Certificate of Release or Discharge from Active Duty," showing all dates of service, as well as character of service (Honorable, General, etc.) is required. The member 4 copy of your DD Form 214 is preferable. Copies of DD-214's can be requested here.
- Current active duty members must submit a signed statement of service from their commander dated within the last 120 days that reflects their expected discharge date, their release from active duty under honorable conditions, any medals awarded, and the timeframe of their service so that eligibility can be determined.
- Veterans claiming 10 point preference must also submit an SF-15 and all documents indicated on the form as proof of type of preference. This includes a VA letter supporting your disability claim with the overall percentage listed.
- If you are unsure as to whether you qualify for veterans' preference, please consult the U.S. Department of Labor's Veterans' Preference Advisor here.
- Certification of expected separation, reduction-in-force separation notice, or notice of proposed removal; and your most recent performance evaluation; and an SF-50 demonstrating your separation or the position you will be separated from; or
- Worker's compensation separation (agency certification of inability to place employee and notification of separation or a separation SF-50; or
- Disability annuity termination (notification from OPM of disability annuity termination and separation SF-50 of the last position held); or
- Military reserve or National Guard technician special disability retirement annuity under 5 U.S.C. 8337(h) or 8456 (certification of special disability retirement annuity from a military department or National Guard bureau and separation SF-50 of the last position held).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
To apply for this position, you must complete the https://apply.usastaffing.gov/ViewQuestionnaire/10153951 and submit the documentation specified in the required documents section below.
The complete application package must be submitted by 11:59 PM (EST) on 03/14/2018 to receive consideration.
1. To begin, click apply online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS résumé and/or other supporting documents and to complete the occupational questionnaire.
2. Click submit my answers to submit your application package.
Note: It is your responsibility to ensure that your response and any appropriate documentation is submitted by the closing date of the announcement. To verify that your application is complete, log into your USAJOBS account, select the application status link, and then select the more information link for this position. The details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to your application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS accountand click update application in the vacancy announcement. You must re-select your résumé and/or other documents from your USAJOBS account or your application will be incomplete.
Agency contact information
810 Vermont Ave
Washington, DC 20420
After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your resume and application package does not support your questionnaire answers, we will adjust your rating accordingly.
Your application will be evaluated using a category rating method based on your responses to the assessment questions and the documents you submit. If you meet the basic requirements for the position, your application will be evaluated and placed into one of three categories as follows:
Best Qualified Category - Candidates who meet the minimum qualification requirements and demonstrate a high level of the knowledge, skill and ability necessary to perform the duties of the position.
Well Qualified Category - Candidates who meet the minimum qualification requirements and demonstrate a satisfactory level of the knowledge, skill, and ability necessary to perform the duties of the position.
Qualified Category - Candidates who meet the minimum qualifications requirements.
Note: Candidates eligible for veterans' preference will be placed ahead of other candidates in the appropriate category for which they have been rated. Additionally, preference eligibles who have a compensable service-connected disability of at least 10 percent and who meet the minimum qualification requirements will automatically be placed in the best qualified category.
After the review is complete, a referral certificate will be issued and applicants will be notified of their status via email (if provided). Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. Referred applicants will receive final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA JOBS account and clicking on "Application Status." For a more detailed update of your status, click on "more information." Information regarding applicant notification points can be found in the USA Jobs Resource Center.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/493615900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.