This position is located in the Office of the Chief Information Officer, Computer Services Division. The Office is responsible for the installation and maintenance of agency-wide automated systems (hardware and software). The student will performs work assignments associated with assisting Agency computer users with problems that they encounter in connecting to network resources in and out of the office environment, in using the Agency's standard software, and in maintaining, configuring, and managing the Agency's computer resources.

Conditions of employment

• U.S. Citizenship
• Males born after 12/31/59 must be registered for Selective Service
• Suitability for Federal employment
• Financial Interest in transportation enterprises is prohibited
• Bargaining Unit Position: (No)
• Direct Deposit is required.
• Be at least 16 years of age at the time of appointment
• Enrolled in an accredited educational institution at least half time

Qualifications

ELIGIBILITY REQUIREMENTS: To be eligible for this Pathways program position, ALL of the following requirements must be met:

Student Status: The applicant must be enrolled or accepted for enrollment in an accredited two-year or four-year college or university, graduate or professional school (go to http://ope.ed.gov/accreditation/Search.aspx
to verify accreditation status). Individuals who are enrolled must be taking at least a half-time academic, vocational, or technical course load leading to a degree, and the applicant must provide evidence of enrollment/acceptance. If enrolled part-time, the applicant must also provide the school's policy on what is defined as half-time enrollment.

Pathways Participant Agreement: All interns are required to sign a Participant Agreement. The participant agreement will include the following:

• Description of duties.
• Work schedules (to include summer and winter breaks).
• Length of appointment, termination date, and/or expected date the student will graduate.
• Mentorship opportunities and training requirements (where applicable).
• Performance evaluation procedures.
• Program requirements for successful completion.
• Any other command or activity specific information necessary, such as an agreement with a school.
• Intern's Responsibilities:
• Provide proof of enrollment as necessary
• Notify the agency of any change in your enrollment status and/or work schedule
• Maintain at least a half-time course load as defined by the educational institution
• Remain in good academic standing with a GPA of 2.5 or higher
• Adhere to an established work schedule
• Adhere to the Intern Program requirements
• Participate in agency training classes or programs
• Perform, successfully, the assigned duties listed in your position description
• Observe all workplace rules

To qualify for a Pathways Internship as a GS-04, students must have completed two full academic years of post-high school study or have an associate's degree.

To qualify for a Pathways Internship as a GS-05, students must have completed 4 academic years of post-high school leading to a bachelor's degree or equivalent degree.

For qualification purposes, an academic year is computed as follows:

• At the undergraduate level, successfully completed education that has not led to possession of a degree is credited based on its relationship to 120 semester hours or 180 quarter hours. For example, 30 semester hours or 45 quarter hours is comparable to 1 year of undergraduate education. Four years of progressive study or 120 semester hours meets the degree requirements. Additional credit cannot be given for duplicate course work.
• For study at a business or technical school, 36 weeks of study (20+ classroom hours per week) is comparable to 1 academic year above high school.
• An academic year of graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 academic year of full-time study. This determination is made based on normal course loads for a full year of study in the graduate program. If that information cannot be obtained from the school, 18 semester hours or 27 quarter hours should be considered as satisfying the 1 year of full-time study requirement. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended.
• When academic credit is expressed in contract months, units, or other terms that differ from conventional semester or quarter hours, it is the responsibility of the applicant to provide an interpretation of such credits from the appropriate institution in order to equate them to the semester or quarter hours specified in the standard. NOTE: If your college, vocational, trade, technical or high schools' definition of "academic year" differs from above, you must submit proof of this difference (e.g., copy of course catalog that defines an academic year). Absent this documentation, you will screened for academic qualifications based on the academic hours as defined in the bullets above.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants will be rated using the Category Rating System. Your resume and supporting documentation will be compared to your responses to the Screening Questions/Occupational Questionnaire for consistency. Applicants must first meet any mandatory education/licensure/certification requirements before experience is evaluated. Failure to meet any mandatory requirement as outlined in the qualifications section will disqualify you from further consideration. Based on the extent and quality of your experience, education, and training in relation to these competencies, you will be placed into one of the following three categories:

• Highly Qualified - Applicants with a background that demonstrates a superior level of possession of all competencies.·
• Well Qualified - Applicants with a background that demonstrates a satisfactory level of possession of the competencies.·
• Qualified - Applicants possessing the specialized experience described above and any education or selective factor if also required.

The Category Rating Method does not add Veterans' preference points or apply the "rule of three", but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Documented preference eligibles who meet minimum qualification/eligibility requirements and who have a compensable service-connected disability of at least 10% will be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher.

We will review your resume and supporting documentation to determine your eligibility and qualifications. If mandatory education/licensure/certification requirements are met, your application will be further evaluated based on training, experience and other factors critical to successful job performance such as:

• Technology Application skills
• Ability to work with a team

If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience or your application may be removed from further consideration.