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    Summary

    As a Client Communication Specialist, you will assist higher level Client Managers on select portions of tasks and projects. The incumbent works under close supervision and guidance and assists in planning, developing and executing a variety of communications projects, which are mostly procedural, smaller scale or limited in scope and complexity. The assignments consist of learning the scope and foundation of GSA communications, program activities, policies, procedures, objectives, and processes.

    This position is located in the Office of Strategic Communication (OSC), in Washington, D.C.

    The Office of Strategic Communicationsis responsible for being a strategic partner to GSA's organizations and help to achieve the agency's highest priorities through effective and continuously improved communication; and uses unique and fully integrated tactics to meet specific business needs.

    GSA has been repeatedly named as one of the 'Best Places to Work' in the Federal Government'. LEARN MORE about why you should choose GSA.

    You will have access to many benefits including:

    • Health insurance (choose from a wide range of plans)
    • Life insurance coverage with several options
    • Sick leave and vacation time, including 10 paid holidays per year
    • Thrift Savings Plan (similar to a 401(k) plan)
    • Flexible work schedules and telework
    • Transit and child care subsidies
    • Training and development
    • Flexible spending accounts
    • Long-term care insurance
    • Training and development
    Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area.

    This is not a virtual position. The selectee is expected to report to work in the duty station location listed in this vacancy announcement.

    If you are eligible under Merit Promotion, you may also apply under Vacancy Announcement #1800236SOMP. You must apply separately to each announcement to be considered for both.

    Learn more about this agency

    Responsibilities

    As a Client Communications Specialist, you will perform the following duties:

    Develops relationships and partnerships with assigned clients. Serves as a liaison between the client and Office of Strategic Communication to provide strategic advice and direction regarding the client's communications needs. Establishes and maintains a close effective working relationship with designated OSC clients, including attending senior meetings, staffing principles. Coordinates communications activities, across the Office of Strategic Communication teams for assigned client(s); develops an understanding of the clients’ business and business needs; creates a comprehensive communications program for clients that includes a defined plan. Applies qualitative and/or quantitative methods to assess and improve the effectiveness and management of GSA written communication initiatives, processes and systems. Serves as a consultant to OSC management and administrative staff on matters relating to the preparation, review, transmittal of communications material; establishes and monitors products to ensure consistency in format and adherence to the applicable writing style and tone. Writes scripts, speeches, talking points and other formal presentation material on behalf of clients. Writes, edits and distributes written materials covering GSA and/or client programs, meetings and scheduled events; drafts, prepares, edits and/or consolidates written material and supporting visual presentation materials, etc, required for meetings and conferences; prepares or edits informational and educational material such as newsletters, handbooks, brochures, web content and other publications; researches background data and interviews sources to write material for newsletters and websites.

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    11

    Who May Apply

    This job is open to…

    All U.S. Citizens and Nationals

    Questions? This job is open to 1 group.

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/490800100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.