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    The Congressional Research Service (CRS) Office of the Director seeks a Head of Congressional Programs and Communication Office to supervise, manage, and lead the work of the CRS Congressional Programs and Communications Office. The Congressional Programs and Communications Office is responsible for leading efforts to develop and promote CRS products and services for Congress; providing CRS staff a broad range of services including: planning and implementation of congressional programs, seminars, events, and outreach activities; and managing all aspects of the CRS communications program. Serving under the administrative supervision of the CRS Deputy Director, the incumbent supervises and leads the work of the office and collaborates with senior management officials, supervisors, and other CRS employees involved in developing, shaping, and implementing congressional outreach strategies, policies, and efforts. The incumbent works highly independently, exercising considerable judgment, and carries out duties and responsibilities in accordance with broad overall guidelines and policies.

    Candidates with demonstrated experience in developing and managing seminars, programs and other events for Congress and/or a communications program or office, including working for and with senior-level federal legislative or executive branch, private sector, and nonprofit communications officials and experience in developing and managing online and print external and internal communications are encouraged to apply. The ideal candidate will have strong interpersonal skills, expert knowledge of the U.S. Congress and its legislative processes, and experience in leading and collaborating with a highly professional, diverse workforce. Strong writing, reviewing, and communication skills are essential.

    CRS works exclusively for the United States Congress, providing policy and legal analysis to committees and Members of both the House and Senate, regardless of party affiliation. As a legislative branch agency within the Library of Congress, CRS has been a valued and respected resource on Capitol Hill for more than a century.

    CRS is well known for analysis that is authoritative, confidential, objective and nonpartisan. Its highest priority is to ensure that Congress has immediate access to the nation's best thinking on public policy issues of interest to its Members and Committees.

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    Directly supervises up to twelve staff members in the Office of the Director, Congressional Programs and Communications Office performing work at a variety of levels up to the GS-14 level. Plans work to be accomplished by subordinates; sets and adjusts priorities, prepares schedules for completion of work; assigns work to subordinates based on priorities, provides informal feedback, and conducts performance evaluations. Establishes performance expectations for staff and clearly communicates these through the formal employee performance management system. Exhibits commitment to the Library’s Supervisor Core Competencies.

    Oversees CRS internal and external communications projects/strategies, utilizing critical judgment in determining the scope, approach, techniques, and manner of presentation of communications. Devises internal and external communications strategies and policies that support CRS’s mission and are aligned with its strategic plan. Formulates the communications goals and identifies opportunities for improvements in methods and procedures. Develops benchmarking and performance measurement criteria; determines milestones and targets; and recommends short- and long-range strategies and solutions to achieve desired outcomes for CRS communications goals.

    Develops and implements methodologies, processes, and policies for planning, implementing, and evaluating CRS programs, seminars, and events. Formulates outreach goals and identifies opportunities for improvements in methods and procedures. Anticipates outreach needs, requirements, opportunities, developments, and trends to ensure new or revised outreach efforts are planned and integrated with current programs and priorities. Leads the development of new and innovative processes and techniques to enhance 1) the value of CRS programs, seminars, and events to congressional clients and 2) the efficiency and cost-effectiveness of the overall CRS programs function. Develops benchmarking and performance measurement criteria and recommends strategies to achieve desired outcomes for CRS outreach goals.

    Develops and implements a CRS social media strategy and creates/integrates communications policies and initiatives to ensure CRS marketing, publicity, and promotional materials increase the understanding and awareness about CRS’s products and services among Members of Congress and their staffs. Directs the development of print and/or electronic marketing, publicity, and promotional materials for CRS programs, seminars, events, and congressional outreach activities to ensure effective communication appropriate to the audience.

    Supervisory status


    Promotion Potential


    Who May Apply

    This job is open to…

    U.S. Citizens

    Questions? This job is open to 1 group.

  • Job family (Series)

    1035 Public Affairs

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/479107800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.