This is a key position within the Immigration and Customs Enforcement (ICE). ICE utilizes the government's second largest cadre of law enforcement officers to ensure our nation's economic, transportation and infrastructure security. ICE enforces immigration and customs laws. Our talented and courageous workforce identifies criminal activities and eliminates vulnerabilities that pose a threat to our nation's borders.
ICE is the primary investigative arm of the Department of Homeland Security (DHS). With more than 19,000 employees in 400 offices around the world, ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to http://www.ice.gov/ .
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Organizational Location: This position is located in the U.S. Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), Phoenix Field Office, Duty Location: Florence, AZ
Relocation Expenses: Relocation expenses will not be paid.
Note: One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
Summary
This is a key position within the Immigration and Customs Enforcement (ICE). ICE utilizes the government's second largest cadre of law enforcement officers to ensure our nation's economic, transportation and infrastructure security. ICE enforces immigration and customs laws. Our talented and courageous workforce identifies criminal activities and eliminates vulnerabilities that pose a threat to our nation's borders.
ICE is the primary investigative arm of the Department of Homeland Security (DHS). With more than 19,000 employees in 400 offices around the world, ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to http://www.ice.gov/ .
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Organizational Location: This position is located in the U.S. Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), Phoenix Field Office, Duty Location: Florence, AZ
Relocation Expenses: Relocation expenses will not be paid.
Note: One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
As an Enforcement and Removal Assistant (Office Automation), you will:
Research detainee history using multiple sources to establish identity/citizenship and manage detained and non-detained dockets;
Provide administrative support to managers, supervisors or staff members by assisting in the day-to-day management of the office's activities;
Summarize and tabulate detainee information from various reports, utilizing a variety of databases and automated systems;
Generate and verify detainer reports, encounters, charging documents, studies, data quality and create and revise spreadsheets, charts, graphs, and presentations; and
Ability to pass drug screen for federal employment
Relevant Experience (see Qualifications and Evaluations Tab)
Complete Application Package (see How to Apply Tab)
Ability to pass background investigation
Selective Service registration required
Requirements:
Requirements by Closing Date: You must meet all requirements by the closing date of the announcement.
Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.
Qualifications
GS-05:You must meet one of the following to qualify at the GS-05 grade level:
Experience: One (1) year of specialized experience equivalent to the GS-04 grade level performing duties such as: performing a variety of recordkeeping, reporting, and informational duties; compiling, maintaining, and updating automated records; and responding to requests for procedural information.
Substitution of Education for Experience: Four years of successfully completed education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.
Combining Education and Experience: Successfully completed post-high school education in excess of the first 60 semester hours (i.e. beyond the second year) and specialized experience as described in the vacancy announcement, that when combined, equal 100% of the total requirement.. GS-06: You must meet the following to qualify at the GS-06 grade level:
Experience: One (1) year of specialized experience equivalent to the GS-05 grade level performing duties such as: performing routine functions associated with processing those arrested or detained by law enforcement officials (e.g., booking, strip and baggage searches); performing file searches and assembling documentation in accordance with specific instructions; and providing routine information on specific and clearly defined questions and issues regarding legal or law enforcement policies, practices and procedures.
Typing Proficiency: In addition to the above minimum qualification requirements, applicants must be able to type at least 40 words per minute based on a 5 minute sample, with three or fewer errors. You may self-certify your proficiency in the Occupational Questionnaire.
National Service
Experience (i.e. volunteer experience): Experience refers to paid and unpaid
experience, including work done through National Service programs (e.g., Peace
Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic;
religious; spiritual; community; student; social). Volunteer work helps build
critical competencies, knowledge, and skills and can provide valuable training
and experience that translates directly to paid employment. You will
receive credit for all qualifying experience, including volunteer experience.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.
Additional information
Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
E-Verify: DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully pass a background investigation for public trust as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
VeteransPeace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the documentation that is required, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select Benefits. Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using an Assessment Questionnaire. The questions are related to the following fundamental competencies (or Knowledge, Skills, and Abilities) needed to perform the duties of this job: Interpersonal Skills, Organizational Awareness, Manages and Organizes Information, Technical Competence, and Writing.
Based on your responses, you will be placed in one of the following categories:
Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
Well Qualified: Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.
Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.
Applicants in the best qualified category will be referred to the hiring manager and may be called for an interview.
ICTAP Eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under ICTAP you must be placed in the well qualified category for this position as described above. In addition, you must submit the supporting documents listed under the required documents section of this announcement.
Veterans: Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they are qualified. Veterans who have a compensable service-connected disability of at least 10% are placed in the best qualified category above non-preference eligibles, except when the position being filled is scientific or professional at the GS-09 grade level or higher. This position IS NOT considered scientific/professional. View information on veterans' preference.
Interview Requirement: Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select Benefits. Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Resume which shows relevant experience, education, and training. Work experience should include job title, duties, employer's name, daytime telephone number and address, starting and ending dates, hours worked per week, and indicate if we may contact your current supervisor.
If you are claiming veterans' preference, submit Member Copy 4 of your
DD-214 (Certificate of Release or Discharge from Active Duty) or notice form.
Those applying for 10-point preference may fill out the SF-15 and provide
documentation that demonstrates preference eligibility. If applying under the
Veterans Opportunity to Work (VOW) Act, you must submit certification from the
Armed Forces that you will be discharged or released from active duty within 120
days from the date on the certification. This must indicate your dates of
service, your rank, and confirm that you will be separated under honorable
conditions. View more veterans'
information.
Proof of eligibility if applying for consideration under special priority
selection rights under the Interagency Career Transition Assistance Program
(ICTAP). You must submit copies of your: agency notice; most recent performance
rating; and your most recent SF-50, Notification of Personnel Action noting your
current position, grade level and duty location.
If you are qualifying based on education, submit a copy of your college
transcript (unofficial is acceptable). Prior to appointment, an official college
transcript may be required. Education completed in foreign colleges or
universities may be used to meet Federal qualification requirements if you can
show that your foreign education is comparable to education received in
accredited educational institutions in the United States. For example, specific
courses accepted for college level credit by an accredited U.S. college or
university, or foreign education evaluated by an organization recognized for
accreditation by the Department of Education as education equivalent to that
gained in an accredited U.S. college or university. It is your responsibility to
provide such evidence with your application. See Recognition
of Foreign Qualifications for more information.
Faxing Applications or Supporting Documents:
You are encouraged to apply online. Applying online will allow you to review and track the status of your application. NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.
If you completed the occupational questionnaire online and are unable to upload supporting document(s):
To fax your documents, you must use the following cover page http://staffing.opm.gov/pdf/usascover.pdf and provide the required information. The Vacancy ID is 1999173.
Fax your documents to 1-478-757-3144.
If you cannot complete your Application Package online, you may fax all of your materials. Your complete application package must be submitted by 11:59 PM (EST) on Saturday, September 23, 2017 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.
To complete the occupational questionnaire and submit via fax:
Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.
Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Office of Human Capital representative listed on this announcement at least one day prior to Saturday, September 23, 2017 for further instructions. You must submit all required information by Saturday, September 23, 2017. If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. A valid email address is required in order to notify you of the outcome of your application.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
Your complete application package must be submitted by 11:59 PM (EST) on Saturday, September 23, 2017 to receive consideration.
To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click the Submit My Answers button to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
ICE Laguna Service Center
24000 Avila Road 5th Floor
Laguna Niguel, CA 92677
USA
Next steps
Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email the outcome after each of these steps has been completed. Your status will also be updated on your USAJobs and Application Manager accounts throughout the process. We expect to make a final job offer within 90 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.
Resume which shows relevant experience, education, and training. Work experience should include job title, duties, employer's name, daytime telephone number and address, starting and ending dates, hours worked per week, and indicate if we may contact your current supervisor.
If you are claiming veterans' preference, submit Member Copy 4 of your
DD-214 (Certificate of Release or Discharge from Active Duty) or notice form.
Those applying for 10-point preference may fill out the SF-15 and provide
documentation that demonstrates preference eligibility. If applying under the
Veterans Opportunity to Work (VOW) Act, you must submit certification from the
Armed Forces that you will be discharged or released from active duty within 120
days from the date on the certification. This must indicate your dates of
service, your rank, and confirm that you will be separated under honorable
conditions. View more veterans'
information.
Proof of eligibility if applying for consideration under special priority
selection rights under the Interagency Career Transition Assistance Program
(ICTAP). You must submit copies of your: agency notice; most recent performance
rating; and your most recent SF-50, Notification of Personnel Action noting your
current position, grade level and duty location.
If you are qualifying based on education, submit a copy of your college
transcript (unofficial is acceptable). Prior to appointment, an official college
transcript may be required. Education completed in foreign colleges or
universities may be used to meet Federal qualification requirements if you can
show that your foreign education is comparable to education received in
accredited educational institutions in the United States. For example, specific
courses accepted for college level credit by an accredited U.S. college or
university, or foreign education evaluated by an organization recognized for
accreditation by the Department of Education as education equivalent to that
gained in an accredited U.S. college or university. It is your responsibility to
provide such evidence with your application. See Recognition
of Foreign Qualifications for more information.
Faxing Applications or Supporting Documents:
You are encouraged to apply online. Applying online will allow you to review and track the status of your application. NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.
If you completed the occupational questionnaire online and are unable to upload supporting document(s):
To fax your documents, you must use the following cover page http://staffing.opm.gov/pdf/usascover.pdf and provide the required information. The Vacancy ID is 1999173.
Fax your documents to 1-478-757-3144.
If you cannot complete your Application Package online, you may fax all of your materials. Your complete application package must be submitted by 11:59 PM (EST) on Saturday, September 23, 2017 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.
To complete the occupational questionnaire and submit via fax:
Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.
Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Office of Human Capital representative listed on this announcement at least one day prior to Saturday, September 23, 2017 for further instructions. You must submit all required information by Saturday, September 23, 2017. If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. A valid email address is required in order to notify you of the outcome of your application.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
Your complete application package must be submitted by 11:59 PM (EST) on Saturday, September 23, 2017 to receive consideration.
To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click the Submit My Answers button to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
ICE Laguna Service Center
24000 Avila Road 5th Floor
Laguna Niguel, CA 92677
USA
Next steps
Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email the outcome after each of these steps has been completed. Your status will also be updated on your USAJobs and Application Manager accounts throughout the process. We expect to make a final job offer within 90 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.
