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Director, Marketing and Communications Division

Legislative Branch
Architect of the Capitol
This job announcement has closed

Summary

The mission of the Architect of the Capitol (AOC) is to serve Congress and the Supreme Court, preserve America's Capitol and inspire memorable experiences. Under the leadership of Stephen T. Ayers, FAIA, LEED AP, the roles and responsibilities of the Architect of the Capitol cover an expansive and diverse portfolio. The AOC is responsible for the maintenance, operation, development and preservation of 17.4 million square feet of buildings and more than 553 acres of land throughout Capitol Hill. The AOC provides a welcoming and educational environment for millions of visitors through the U.S. Capitol Visitor Center and the US Botanic Garden. The AOC also provides professional expertise on the preservation of architectural and artistic elements entrusted to its care. Learn more at www.aoc.gov.

CORE VALUES:

The AOC prides itself on its Core Values of Teamwork, Integrity, Pride and Professionalism.

The PROFESSIONALISM and INTEGRITY of each AOC employee demonstrates our dedication to providing quality services and our commitments to holding ourselves to the highest standards.

We recognize that we do our best work through TEAMWORK, each of us lending our individual strengths and talents to the greater goal of the entire team. We respect each other and rely on each other in our efforts to make the AOC a center of excellence.

We take PRIDE in what we do and in the honor of serving Congress, the Supreme Court, and the American people each and every day.

Overview

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Reviewing applications
Open & closing dates
08/01/2017 to 09/01/2017
Salary
$131,767 to - $161,900 per year
Pay scale & grade
GS 15
Locations
1 vacancy in the following locations:
Washington DC, DC
1 vacancy
Washington DC, DC
1 vacancy
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent - Permanent, Full Time
Work schedule
Full-time - This is an Excepted Service position and does not require or confer Civil Service Competitive Status
Service
Promotion potential
15
Supervisory status
Yes
Security clearance
Not Required
Announcement number
CVC-2017-284
Control number
475895800

This job is open to

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Duties

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If you are selected as the Director, Marketing and Communications, you will:

  • Administer and manage the publication, distribution and dissemination of information about the CVC to Congress, congressional staff, the public and the media; oversee the initiation and development of print and digital publication of various documents about the Capitol Visitor Center (CVC). You will develop strategies to generate awareness of the CVC activities and to promote those activities; provide direct support to the Architect of the Capitol and to the Chief Executive Officer by providing testimonial reports for the House and the Senate Committees; possess a high level of diplomacy and professionalism; represent the CVC and the Architect of the Capitol at presentations at various locations to professional groups and high levels of government and dignitaries.
  • Develop new insights into situations; question conventional approaches; encourage new ideas and innovations; design and implement new or cutting edge programs/processes. Make clear and convincing oral presentations to individuals and groups, explaining and advocating facts and ideas which actively promote and advance CVC outreach.
  • Cultivate and maintain effective relationships with organizations involved in the special events and partnerships. Respond to external and internal questions regarding the special events and partnerships under consideration or underway. Work in groups and teams, conducts briefings and other meetings, clarifies information, facilitates an open exchange of ideas and gains cooperation from others to obtain information and accomplish communications goals.
  • Oversee special events and manage Congressional liaisons and communications personnel. Perform administrative and technical supervisory functions for subordinates. Observe and conduct work performance critiques and provide for employee skills enrichment. Manage the organizational unit’s budget and workload. Resolve complaints and grievances and develop work improvement plans, recommending personnel actions as necessary. Effect disciplinary measures as appropriate to the authority delegated in this area.
  • Provide leadership to ensure support for equal employment opportunity (EEO) goals and requirements. Practice non-discriminatory and non-retaliatory employment actions and foster a culture of learning, sharing, cooperation and teamwork that improves efficiency and effectiveness throughout the organization.
  • Apply a broad and comprehensive knowledge of techniques involved in managing marketing and communications functions to achieve effective relationships between the CVC and the AOC, Members of Congress and staff, oversight committees, the media and other outside organizations in striving to promote and advance CVC programs and operations. Advise on potential media and public reaction to proposed policies and programs. Responsible for supervising the preparation of hearing testimony, print media and other communications for professional organizations, the public and press. Serves as the senior media liaison for the CVC during interviews with the news and/or information media. Organizes and coordinates print and broadcast media interviews with key officials and oversees all arrangements with the news media involving CVC activities. Recommend, develop and implement internal communications to foster greater cohesion among CVC staff.
  • Develop and implement a communications strategy to present the CVC’s mission, vision and programs. Lead CVC-wide internal and external communications efforts with a multifaceted approach incorporating a variety of communication techniques tailored to specific audiences. Lead the effort to establish and maintain a strong and consistent brand identity for the CVC. Conceptualizes and executes the public image of the CVC as the face of the legislative branch of government and a symbol of democracy through design and branding in print and digital media. Develop, shape and lead decisions about print and digital content consistent with the CVC’s mission and to further the CVC’s position as a premier destination in Washington, D.C.
  • Serve as a liaison, advisor and representative on complex issues related to marketing for the CVC. Lead strategy for all marketing efforts for the CVC, including internal consultation with staff, liaison communication with Congressional offices, the tourism industry, other professional organizations and the media on promoting CVC special events. Develop a Five-Year Strategic Plan and oversee development of annual updates covering each of the general goals for the strategic plan.
  • Manage the CVC's brand identity by developing strategies for messaging to internal and external audiences. Develop strategies for working with the media to publicize CVC programs and services, including approving news releases, scheduling media briefings, etc.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen.
  • You must be able to pass a drug test.
  • Your resume and question responses must demonstrate the job-related KSAs.
  • You must meet the definition of specialized experience.

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Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at http://www.opm.gov/qualifications.

Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

Candidates for the GS-15 grade level must have at least 52 weeks of specialized experience equivalent to the GS-14 grade level in the Federal service.

Specialized experience for this position includes:

• Working with Members of Congress and staff to provide information about or advance an organization's interests;

• Conveying information to the general public, local, state, federal government officials, and segments of industry;

• Managing and overseeing the production of digital and written communications;

• Developing effective and measurable communication strategies;

• Planning, organizing and developing programs of a significant scope;

• Preparing and tailoring materials for all forms of mass communications and briefings and outreach message to influence and inform stakeholders;

• Experience involving leading and supervising or managing a staff is required.

Education

There is no educational requirement for the General Business and Industry series (1101); however applicants for positions at grades GS-14 and above in the Architect of the Capitol must possess a Bachelor's degree or higher from an accredited college or university.



***A copy of your transcript(s) and/or diploma will be required upon selection.***

Additional information

Welcome Veterans. The Veterans Employment Opportunities Act of 1998 (VEOA) gives veterans' preference rights in the legislative branch to certain veterans as applied by the Congressional Accountability Act. Veterans' preference is applied on this vacancy announcement. If you are a veteran and have been separated under honorable conditions, you must submit a copy of your DD-214 or other proof of eligibility; SF-15, if applicable; and Department of Veterans Affairs documentation of disability, if applicable. For more information, please visit http://www.opm.gov/veterans/html/vetguide.asp#6.

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

DRUG TESTING: The Architect of the Capitol (AOC) is a Drug Free Workplace. As part of the AOC’s suitability assessment, a candidate tentatively selected for a position who is not currently an AOC employee is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment with the Agency. A candidate must test negative prior to being eligible for appointment into a position. We will schedule, provide and cover the cost for the drug test.

The selectee(s) under the vacancy announcement for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to be eligible for employment at the Architect of the Capitol.

The Architect of the Capitol is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration records to confirm employment authorization in the United States. If you are selected for this position, the documentation that you present for purposes of completing the DHS Form I-9 will be verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit http://www.dhs.gov/files/programs/gc_1185221678150.shtm

The Architect of the Capitol is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, sex, religion, age, national origin, sexual orientation, gender identity, genetic information and/or disability.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis.

Moving expenses are not authorized.

Relocation expenses are not authorized.

Probationary Period - A newly appointed selectee is subject to the completion of a one-year trial/probationary period, regardless of whether or not a trial/probationary period has been completed previously with the Architect of the Capitol or another Federal agency.

This vacancy announcement may be used to fill additional vacancies in any of the jurisdictions of the Architect of the Capitol.

All application materials become the property of the Architect of the Capitol.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Review your resume and responses carefully. Your eligibility for consideration and qualifications for the position will be determined based upon a review of your detailed resume and your responses to job specific self-assessment questions.

Your resume will be evaluated based on evidence of your ability to demonstrate the knowledge, skills, and abilities (KSAs) for this position, possession of any specialized experience, and how well your background and experience relates to the self-assessment questions in the job announcement. For questions 6, 8, 10, 14, and 20 you may upload your answers that exceeds 250 characters/words under miscellaneous documents. The self-assessment questions relate to the following knowledge, skills, abilities, and competencies:

Communications and Media

Strategic Thinking

Vision

Leadership

Creativity and Innovation

Oral Communication

Customer Service

Your responses to the self-assessment questions serve as the basis for your initial rating. You will receive a numerical score based on your responses to these questions. Next, your responses will be evaluated by a Human Resources Specialist and/or a subject matter expert against the information provided in your resume and optional cover letter. Your resume must support your answers to the self-assessment questions. Falsifying your background, education and/or experience is cause for non-selection or disqualification from further consideration.

Please note that a complete application is required for consideration. (Please review the “Required Documents” section of this job announcement to see what must be included in a complete application).
To preview questions please click here.

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