This position is located in the Midwest Regional Office within the Bureau of Consumer Protection. The primary purpose of the position is to investigate possible law violations, conduct consumer and business education, serve as a liaison to other agencies and organizations, and evaluate evidence in the consumer protection area.
Summary
This position is located in the Midwest Regional Office within the Bureau of Consumer Protection. The primary purpose of the position is to investigate possible law violations, conduct consumer and business education, serve as a liaison to other agencies and organizations, and evaluate evidence in the consumer protection area.
At the full performance level, the incumbent of this position will perform the following duties:
• Conduct and direct the full range of functions for investigations and projects of the greatest scope and complexity concerning enforcement of consumer protection statutes and rules under FTC jurisdiction, and make recommendations whether law enforcement actions should be initiated.
• Gather and objectively review and evaluate evidence and information from various sources, including consumers, businesses and financial institutions, to identify potential targets for law enforcement action and support litigation.
• Capture and preserve evidence from various sources, including computers and mobile devices.
• Draft declarations summarizing consumer experiences to use in litigation.
• Analyze and synthesize bank records, balance sheets, income statements, regulatory filings, annual reports, tax returns, ledgers, statements of cash flow and other financial documents and reports. Utilize financial documents and reports to assist in identifying the extent of ill-gotten gains and consumer harm, and the location of assets. Draft reports and memoranda summarizing complex financial information from multiple sources.
• Analyze voluminous business records and other documentary evidence.
• Utilize a variety of software/hardware and databases to develop investigations and support litigation. Prepare case summaries as required and brief appropriate persons.
• Plan, arrange and execute all aspects of highly complex investigative actions, including locating witnesses, interviewing witnesses, and coordinating with appropriate officials from multiple jurisdictions.
• Plan, coordinate, and participate in investigative support during hearings and trials. Draft and assist in drafting questions to ask during the hearing/trial. Testify at hearings, trial and deposition. Provide substantive ideas for material or evidence to subpoena.
• Conduct discreet, confidential, formal and informal fact-finding examinations. Provide expert technical advice and recommendations to agency officials.
• Analyze investigative reports for the presence of critical and sensitive issues that may warrant special handling and provide advice to agency officials for subsequent action needed. Present conclusions and recommendations in writing in investigative declarations; prepare case summaries and brief appropriate persons.
• Analyze and synthesize voluminous consumer complaint data. Utilize databases to locate potential law enforcement targets and complaint trends.
To qualify at the GS-12 Level, applicants must have one year of specialized experience equivalent to the GS-11 level in the Federal Service obtained in either the private or public sector, performing the following types of tasks: conducting complex consumer protection investigations with limited supervision, including
(1) interviewing witnesses;
(2) analyzing financial records, company records, and consumer complaint data;
(3) drafting investigative affidavits or declarations;
(4) implementing investigative steps based on the nature of the investigation and following leads developed from the information obtained; and
(5) testifying at depositions, trials, hearings, or before grand juries.
To qualify at the GS-13 Level, applicants must have one year of specialized experience equivalent to the GS-11 level in the Federal Service obtained in either the private or public sector, performing the following types of tasks: conducting and directing the full range of functions for highly complex consumer protection investigations, including, but not limited to, planning, arranging and executing investigations with minimal supervision, including
(1) interviewing witnesses;
(2) obtaining and analyzing financial, company, and consumer complaint data;
(3) drafting investigative affidavits or declarations; and
(4) planning and implementing investigative steps based on the nature of the investigation and following leads developed from the information obtained;
(5) testifying at depositions, trials, hearings, or before grand juries; and
(6) generating case leads and developing new investigations.
Additional information
Information on Displaced Federal Employees and Special Hiring Authorities can be found by clicking Additional Information.
Financial Suitability - It is the policy of the government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual’s employment experience will be used only to determine the person’s qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual’s personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
For information on how FTC determines the best qualified candidates please click here. To preview questions please click here.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To help you ensure your application fully outlines your qualifications and eligibility for this position, please submit the following documentation as appropriate. Some of the items listed may not apply to you.
APPLICATION PACKAGE CHECKLIST
__ Announcement number, title, and grade(s) of the position
__ Full name, mailing address (including zip code) and day and evening phone numbers (with area code)
__ Statement that you are a U.S. citizen
__ Current Federal employees serving on a competitive career or career conditional appointment or reinstatement eligible must submit a copy of their most recent Notification of Personnel Action (SF-50).
__Copy of DD Form 214 (Certificate of Release or Discharge from Active Duty) (only if claiming veteran's preference)
__SF-15 (Application for 10-point Veteran's Preference) plus the support documentation required by this form (if claiming 10-point veteran's preference)
__ Paid and non-paid work experience related to the position. For each period of Work experience include:
___Job title
___Series/grade (if Federal employment)
___Duties and accomplishments
___Employer's name and address
___Supervisor's name and contact information
___Starting and ending dates of employment (month/day/year)
___Number of hours worked per week
___Salary
___Indicate if we may contact current supervisor/employer
___Other job related information, such as training courses (title & year); skills (e.g., other languages, computer software/hardware, tools, etc.)
___Certificates/licenses (current).
___Honors, awards, and special accomplishments
___A Legible copy of college transcripts (if qualifying all or in part on the basis of Education for this position)
___Support documentation for eligibility for special hiring authorities, such as disability, Peace Corps service, etc.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Individuals applying for this announcement are required to complete and submit an online application through the Office of Personnel Management's (OPM) application system, USAJOBS.
The information you provide in USAJOBS is general information completed by all candidates. That information and your resume will become part of your application and will automatically be transferred to FTC when you apply online. The submission of anything other than the below online application will result in you not being considered for this job.
If applying online poses a hardship to any applicant, please contact us. Applicants must contact us at 202-326-2021 prior to the closing date to speak to someone who can provide assistance for online submission.
Requests for extensions will not be granted.
There are several parts of the application process that will affect your overall evaluation:
1. Your online resume (See Step 1 below).
2. Your responses to the eligibility questions.
3. Your responses to the vacancy specific self-assessment questions.
4. Submission of supporting documentation (See instructions under the "Required Documentation" section of this posting.
You have until 11:59 PM Eastern Time on the closing date of this announcement to complete the following four-step application process:
STEP 1: To apply, you must first register on USAJOBS at www.usajobs.gov and have at least one resume associated with your account. Your online resume must be built using the USAJOBS resume builder or you can upload an existing resume from your computer. You must submit a resume to be considered for this position. Once you have completed the registration process, thoroughly review this vacancy announcement and then select the "Apply Online" button and follow the instructions provided.
STEP 2: After selecting a resume to submit with your application package, you will be taken to FTC to answer questions related to your experience and vacancy specific questions. The answers to the questions are necessary to evaluate your qualifications for the specific job to which you are applying. When completed, the information you provided through USAJOBS and the answers to the FTC questions will become your application.
STEP 3: Review your resume to make certain that it supports your responses to the questions. Once you submit your online application, you will see a screen telling you that your application has been successfully transmitted. If you do not receive this confirmation, you have not successfully completed your application.
STEP 4: Submit Supporting Documentation, as necessary. NOTE: Paper applications and information sent by mail WILL NOT BE ACCEPTED.
Federal Trade Commission
600 Pennsylvania Avenue, NW
Room 723
Attn: Human Resources
Washington, District of Columbia 20580
United States
Next steps
You may check your application status by logging into USAJobs.com. (Select "My USAJOBS" and click "Applications"). Within two weeks of the closing date, a Human Resources Specialist will evaluate your application. Ratings will be determined based on the documents and information received by the closing date. The most highly qualified candidates are then referred to the hiring manager for further consideration (this is NOT a guarantee that you will be contacted for an interview). If you are selected for an interview, you will be contacted directly. Once the position is filled, we will notify all applicants of their final status.
To help you ensure your application fully outlines your qualifications and eligibility for this position, please submit the following documentation as appropriate. Some of the items listed may not apply to you.
APPLICATION PACKAGE CHECKLIST
__ Announcement number, title, and grade(s) of the position
__ Full name, mailing address (including zip code) and day and evening phone numbers (with area code)
__ Statement that you are a U.S. citizen
__ Current Federal employees serving on a competitive career or career conditional appointment or reinstatement eligible must submit a copy of their most recent Notification of Personnel Action (SF-50).
__Copy of DD Form 214 (Certificate of Release or Discharge from Active Duty) (only if claiming veteran's preference)
__SF-15 (Application for 10-point Veteran's Preference) plus the support documentation required by this form (if claiming 10-point veteran's preference)
__ Paid and non-paid work experience related to the position. For each period of Work experience include:
___Job title
___Series/grade (if Federal employment)
___Duties and accomplishments
___Employer's name and address
___Supervisor's name and contact information
___Starting and ending dates of employment (month/day/year)
___Number of hours worked per week
___Salary
___Indicate if we may contact current supervisor/employer
___Other job related information, such as training courses (title & year); skills (e.g., other languages, computer software/hardware, tools, etc.)
___Certificates/licenses (current).
___Honors, awards, and special accomplishments
___A Legible copy of college transcripts (if qualifying all or in part on the basis of Education for this position)
___Support documentation for eligibility for special hiring authorities, such as disability, Peace Corps service, etc.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Individuals applying for this announcement are required to complete and submit an online application through the Office of Personnel Management's (OPM) application system, USAJOBS.
The information you provide in USAJOBS is general information completed by all candidates. That information and your resume will become part of your application and will automatically be transferred to FTC when you apply online. The submission of anything other than the below online application will result in you not being considered for this job.
If applying online poses a hardship to any applicant, please contact us. Applicants must contact us at 202-326-2021 prior to the closing date to speak to someone who can provide assistance for online submission.
Requests for extensions will not be granted.
There are several parts of the application process that will affect your overall evaluation:
1. Your online resume (See Step 1 below).
2. Your responses to the eligibility questions.
3. Your responses to the vacancy specific self-assessment questions.
4. Submission of supporting documentation (See instructions under the "Required Documentation" section of this posting.
You have until 11:59 PM Eastern Time on the closing date of this announcement to complete the following four-step application process:
STEP 1: To apply, you must first register on USAJOBS at www.usajobs.gov and have at least one resume associated with your account. Your online resume must be built using the USAJOBS resume builder or you can upload an existing resume from your computer. You must submit a resume to be considered for this position. Once you have completed the registration process, thoroughly review this vacancy announcement and then select the "Apply Online" button and follow the instructions provided.
STEP 2: After selecting a resume to submit with your application package, you will be taken to FTC to answer questions related to your experience and vacancy specific questions. The answers to the questions are necessary to evaluate your qualifications for the specific job to which you are applying. When completed, the information you provided through USAJOBS and the answers to the FTC questions will become your application.
STEP 3: Review your resume to make certain that it supports your responses to the questions. Once you submit your online application, you will see a screen telling you that your application has been successfully transmitted. If you do not receive this confirmation, you have not successfully completed your application.
STEP 4: Submit Supporting Documentation, as necessary. NOTE: Paper applications and information sent by mail WILL NOT BE ACCEPTED.
Federal Trade Commission
600 Pennsylvania Avenue, NW
Room 723
Attn: Human Resources
Washington, District of Columbia 20580
United States
Next steps
You may check your application status by logging into USAJobs.com. (Select "My USAJOBS" and click "Applications"). Within two weeks of the closing date, a Human Resources Specialist will evaluate your application. Ratings will be determined based on the documents and information received by the closing date. The most highly qualified candidates are then referred to the hiring manager for further consideration (this is NOT a guarantee that you will be contacted for an interview). If you are selected for an interview, you will be contacted directly. Once the position is filled, we will notify all applicants of their final status.
