WHO MAY BE CONSIDERED: All qualified United States Citizens.
This position is a permanent Career/Career-Conditional full-time appointment. The position may be filled at either the GS-05, GS-06, or the GS-07 level. If filled at the lower grade level(s), the selectee may be non-competitively promoted when performance and regulatory requirements are met; however, promotion is neither automatic nor guaranteed. GS-05 pay starts at $32,844 PA; GS-06 pay starts at $36,611; and GS-07 pay starts at $40,684.
Position Location:Shenandoah National Park is located in Virginia, approximately 90 miles southwest of Washington, D.C. The park consists of approximately 197,000 acres of land, including 80,000 acres designated as wilderness. It also contains 105 miles of Skyline Drive and 101 miles of the Appalachian Trail. Annual visitation is around 1.1 million, which has direct and extensive economic impact on the surrounding area (eight counties and nine municipalities). The park's natural, cultural and recreational resources are of vital interest to local and regional businesses, political leaders, conservation and outdoor recreation organizations, and the Commonwealth of Virginia. Full Performance Level: GS-07.
Please read the entire announcement before you apply.
Summary
WHO MAY BE CONSIDERED: All qualified United States Citizens.
This position is a permanent Career/Career-Conditional full-time appointment. The position may be filled at either the GS-05, GS-06, or the GS-07 level. If filled at the lower grade level(s), the selectee may be non-competitively promoted when performance and regulatory requirements are met; however, promotion is neither automatic nor guaranteed. GS-05 pay starts at $32,844 PA; GS-06 pay starts at $36,611; and GS-07 pay starts at $40,684.
Position Location:Shenandoah National Park is located in Virginia, approximately 90 miles southwest of Washington, D.C. The park consists of approximately 197,000 acres of land, including 80,000 acres designated as wilderness. It also contains 105 miles of Skyline Drive and 101 miles of the Appalachian Trail. Annual visitation is around 1.1 million, which has direct and extensive economic impact on the surrounding area (eight counties and nine municipalities). The park's natural, cultural and recreational resources are of vital interest to local and regional businesses, political leaders, conservation and outdoor recreation organizations, and the Commonwealth of Virginia. Full Performance Level: GS-07.
Please read the entire announcement before you apply.
Occasional travel - Occasional travel may be required.
Relocation expenses reimbursed
Yes—Travel, transportation, and relocation expenses will be paid if the selectee lives outside of the local commuting area and is otherwise eligible for reimbursement of relocation expenses in accordance with the Federal Travel Regulation.
This position is assigned to the Ranger Activities Division and staffs the Shenandoah National Park Communications Center. The purpose of this position is to provide support to visitor and resource protection operations, including law enforcement, wildland and structural fire suppression/pre-suppression programs, emergency medical services programs, search and rescue programs, and to other public safety programs. Duties include: - Serves as the central point of contact for emergency calls received via telephone or radio. Processes calls for service, establishes priorities, and then coordinates and dispatches appropriate resources. - When warranted, provides pre-arrival emergency medical dispatch instruction to callers. - Processes a large volume of incoming telephone calls received on multi-truncated business lines, inter-office lines and emergency lines. - Provides radio dispatch support for Law Enforcement activities and other emergency services/public safety incidents. - Monitors and coordinates all park radio traffic on a multi-frequency radio network. - Operates a complex law enforcement telecommunications system interfaced with local, state, national and international law enforcement communications networks. Must obtain appropriate certification for use of equipment and must pass mandatory background check. - Monitors alarm systems; ensure proper response in the event of activation. - Organizes, compiles and maintains a variety of record systems.
Physical Demands: Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communications Center. The dispatcher is considered an "essential employee," meaning will be required to work most holidays, report for duty during adverse weather conditions, and be expected to work for long hours exceeding normally scheduled shifts in case of emergencies. Position is sedentary with high amounts of stress. Requires working rotating shifts and uncommon tours of duty. Requires the use of your voice in vocal communications for periods of hours at a time. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. Must be able to read critical information from multiple sources, including computer screen, fax, and written log quickly and accurately. the work is of an emergency nature and is emotionally stressful. Must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment and to maintain written logs. Work also involves occasional lifting of boxes and supplies up to weights of 50 pounds.
Work Environment: Work is normally performed in a well lighted and temperature controlled room. Noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. The setting is typically confined and secure, and entrance and egress is controlled. During training periods and/or other occasions, the incumbent may be assigned to accompany field law enforcement personnel in patrol vehicles to learn or gain a more detailed familiarization with agency field operating procedures and jurisdictional boundaries. Incumbent may not leave the center unless relieved by another qualified dispatcher.
Background and/or security investigation is required.
Pre-employment and random drug testing is required.
Required to work weekends, holidays, nights, rotating shifts.
Required to obtain and maintain VCIN certification.
OTHER JOB REQUIREMENTS: -Males born after 12-31-59 must be registered or exempt from Selective Service. To check your status, please visit SSS. -All Federal employees are required by Public Law 104-134 to have federal payments made by Direct Deposit. -Initial appointment may require a one year probationary period. -Weekend, night, holiday, rotating shifts, and overtime work is required. -Required to obtain and maintain NCIC/NLETS certification. -This is a drug testing designated position. The individual selected for this position will be subject to and must pass a drug test prior to entrance on duty. This position is subject to random drug testing. -A valid state driver's license is required. This position may require that you operate a government owned vehicle as part of your official duties. -Government housing is not available.
Qualifications
In addition to meeting the selective factor specified below, applicants must also possess the qualifying specialized experience and or the substitutable education or an equivalent combination of the two as defined below.
SELECTIVE FACTOR (MANDATORY) for the GS-06 and GS-7 grade levels: Must have experience operating the National Law Enforcement Telecommunications System (NLETS) and National Crime Information Center (NCIC) networks. To receive credit, this MUST be documented in your resume.
SPECIALIZED EXPERIENCE: Specialized experience is defined as experience that has equipped the applicant with the particular knowledge, skills, and abilities (KSAs), competencies to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.
GS-05: One year or specialized experience equivalent to the GS-04 level in Federal service providing communications support via radio, telephone, frequency monitor, computer network, etc. to coordinate emergency units such as law enforcement, fire, search and rescue, etc. during routine and emergency operations. OR EDUCATION: Four years of education above the high school level leading to a bachelor's degree or above. OR AN EQUIVALENT COMBINATION OF QUALIFYING EDUCATION AND EXPERIENCE as described above.
GS-06: One year or specialized experience equivalent to the GS-05 level in Federal Service providing communications support via radio, telephone, frequency monitor, computer network, etc. to coordinate emergency units such as law enforcement, fire, rescue, etc. during routine and emergency operations; and coordinating a complex response to dispatch calls, and coordinating a multi apparatus response including ambulance, aircraft, fire and law enforcement response. GS-07: One year or specialized experience equivalent to the GS-06 in the Federal Service providing communications support via radio, telephone, frequency monitor, computer network, etc. to coordinate emergency units such as law enforcement, fire, rescue, etc. during routine and emergency operations; and coordinating and leading a complex response to dispatch calls, and coordinating a multi apparatus response including ambulance, aircraft, fire and law enforcement response.
EDUCATION IS NOT QUALIFYING FOR THE GS-06 OR GS-07 LEVELS.
You must include dates of employment (month and year) and hours worked per week to receive credit for your work experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. You will not receive credit for experience that does not indicate the exact hours worked per week or is listed as "varies". Part-time hours are prorated.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for qualifying experience, including volunteer experience.
All qualification requirements must be met by the closing date of this announcement, Wednesday, March 22, 2017.
Education
ARE YOU USING YOUR EDUCATION TO QUALIFY?
You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.
Applicants can verify accreditation HERE. You can receive credit for education received outside the United States if you provide evidence that it is comparable to an accredited education institution in the United States when you apply. For further information click Foreign Education. Transcripts do not need to be official but if you are selected for this position and you used your education to qualify then you will need to provide official transcripts before you enter on duty.
Additional information
Interagency Career Transition Assistance Program (ICTAP) or Career Transition Assistance Program (CTAP): For information on how to apply as an ICTAP or CTAP eligible see Career Transition. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position.
This announcement can be used to fill additional similar vacancies, if necessary.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
This permanent position is eligible for Federal benefits.
The National Park Service offers a variety of benefits available to Federal service employees including annual leave, sick leave, health benefits, life insurance, and retirement plans. You can review our benefits at: http://www.usa.gov/Federal-Employees/Benefits.shtml
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Category Rating: Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.
Category rating procedures will be used to rate and rank candidates. The category assignment is a measure of the degree in which your background matches the competencies required for this position. Qualified candidates will be ranked into 3 categories: Best Qualified, Well Qualified, Qualified.
The Category Rating Process does not add veterans' preference points or apply the "rule of three", but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 per cent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).
Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: - Dispatch Operations (Equipment Operation) - Dispatch Operations (Procedure) - Dispatch Coordination - Applying Technology to Tasks - Telecommunications Operator Computer Systems - Communications under Stressful Conditions
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
This permanent position is eligible for Federal benefits.
The National Park Service offers a variety of benefits available to Federal service employees including annual leave, sick leave, health benefits, life insurance, and retirement plans. You can review our benefits at: http://www.usa.gov/Federal-Employees/Benefits.shtml
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required and must be received by the closing date of this announcement:
1. Your Resume 2. A complete Assessment Questionnaire 3. Other supporting documents
-Veterans Preference Documentation: If you are veteran with preference eligibility and you are claiming 5-points veterans' preference (TP) , you must submit a copy of your DD214 or other proof of eligibility. The DD214 must show your character of service. If you are claiming 10-point veterans' preference (CP, CPS, XP, Derived XP) you must also submit an SF-15, "Application for 10-Point Veterans' Preference plus the proof required by that form. You will not receive veterans preference for this announcement if you fail to provide acceptable supporting documents to verify/confirm your claim. For more information on veterans' preference and the required supporting documents visit FedsHireVets.
-Interagency Career Transition Assistance Program (ICTAP) or Career Transition Assistance Program (CTAP): Current surplus and current or former displaced Federal individuals seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 33.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency separation notice, a copy of their most recent Performance Rating of at least "fully successful" or equivalent, and a copy of their most recent SF-50 personnel action noting current position, grade level, and duty location; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. For additional information, visit: Career Transition.
-Transcripts, if applicable.
Note: Please ensure that your resume contains your full name, address, phone number, employment information such as employer name and location; from and to dates (or to present for current position), which includes the month, year, and hours worked per week for each description of experience, with pay plan/grade, if applicable, education and training, etc. Failing to include this employment information may affect your eligibility for this position. For volunteer experience, please ensure that your resume contains from and to dates, which includes the month, year, and hours worked per week. Part-time hours are prorated.
You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies". Your description of experience, education and volunteer experience must be able to support any claim for qualifying for this position. In describing your experience, please be clear and specific. We may not make any assumptions regarding your experience. If your resume does not support your questionnaire answers, we will not allow credit for your response. Please limit your resume to no more than 5 pages.For additional information visit USAJobs Help.
Do not send copies of documents unless specifically requested. Do not send photographs. Application materials cannot be accepted by mail or email sent to the HR office. If you do send them directly to the HR office by mail or email, you will not receive consideration.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Online, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. Click the Submit My Answers button to submit your application package. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete. If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.
Fax, you will need to: (1) Print the occupational questionnaire: View Occupational Questionnaire, (2) Print the 1203 FX form: http://www.opm.gov/forms/pdfimage/opm1203fx.pdf and provide your responses to the occupational questionnaire items. (3) Fax all six pages of the completed 1203 FX form along with any supporting documents to 1-478-757-3144. Your 1203 FX will serve as a cover page for your fax transmission; be sure and provide the Vacancy ID: 1927495 on the form.
To Fax Supporting Documents: If you completed the occupational questionnaire online and are unable to upload supporting document(s): Please complete the following cover page: http://staffing.opm.gov/pdf/usascover.pdf and provide the Vacancy ID: 1927495. Fax the completed cover page along with your supporting documents to: 1-478-757-3144.
The complete application package must be submitted by 11:59 PM (EST) on Wednesday, March 22, 2017 to receive consideration.
NER South SHRO
Northeast Region
South SHRO
Luray, VA 22835
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. An evaluation of your complete application will be made and you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted.
For additional information regarding this announcement or how to apply, please contact the HR Office at number or email provided above. For specific questions pertaining to the position being advertised, please contact Justine_Chorley@nps.gov or 540-999-3500 x3421. Email is the preferred method of inquiry as it provides the fastest response time. When inquiring by email please include the job announcement number (GETT 17-104DEU (1927495)) in the subject line.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required and must be received by the closing date of this announcement:
1. Your Resume 2. A complete Assessment Questionnaire 3. Other supporting documents
-Veterans Preference Documentation: If you are veteran with preference eligibility and you are claiming 5-points veterans' preference (TP) , you must submit a copy of your DD214 or other proof of eligibility. The DD214 must show your character of service. If you are claiming 10-point veterans' preference (CP, CPS, XP, Derived XP) you must also submit an SF-15, "Application for 10-Point Veterans' Preference plus the proof required by that form. You will not receive veterans preference for this announcement if you fail to provide acceptable supporting documents to verify/confirm your claim. For more information on veterans' preference and the required supporting documents visit FedsHireVets.
-Interagency Career Transition Assistance Program (ICTAP) or Career Transition Assistance Program (CTAP): Current surplus and current or former displaced Federal individuals seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 33.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency separation notice, a copy of their most recent Performance Rating of at least "fully successful" or equivalent, and a copy of their most recent SF-50 personnel action noting current position, grade level, and duty location; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. For additional information, visit: Career Transition.
-Transcripts, if applicable.
Note: Please ensure that your resume contains your full name, address, phone number, employment information such as employer name and location; from and to dates (or to present for current position), which includes the month, year, and hours worked per week for each description of experience, with pay plan/grade, if applicable, education and training, etc. Failing to include this employment information may affect your eligibility for this position. For volunteer experience, please ensure that your resume contains from and to dates, which includes the month, year, and hours worked per week. Part-time hours are prorated.
You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies". Your description of experience, education and volunteer experience must be able to support any claim for qualifying for this position. In describing your experience, please be clear and specific. We may not make any assumptions regarding your experience. If your resume does not support your questionnaire answers, we will not allow credit for your response. Please limit your resume to no more than 5 pages.For additional information visit USAJobs Help.
Do not send copies of documents unless specifically requested. Do not send photographs. Application materials cannot be accepted by mail or email sent to the HR office. If you do send them directly to the HR office by mail or email, you will not receive consideration.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Online, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. Click the Submit My Answers button to submit your application package. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete. If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.
Fax, you will need to: (1) Print the occupational questionnaire: View Occupational Questionnaire, (2) Print the 1203 FX form: http://www.opm.gov/forms/pdfimage/opm1203fx.pdf and provide your responses to the occupational questionnaire items. (3) Fax all six pages of the completed 1203 FX form along with any supporting documents to 1-478-757-3144. Your 1203 FX will serve as a cover page for your fax transmission; be sure and provide the Vacancy ID: 1927495 on the form.
To Fax Supporting Documents: If you completed the occupational questionnaire online and are unable to upload supporting document(s): Please complete the following cover page: http://staffing.opm.gov/pdf/usascover.pdf and provide the Vacancy ID: 1927495. Fax the completed cover page along with your supporting documents to: 1-478-757-3144.
The complete application package must be submitted by 11:59 PM (EST) on Wednesday, March 22, 2017 to receive consideration.
NER South SHRO
Northeast Region
South SHRO
Luray, VA 22835
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. An evaluation of your complete application will be made and you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted.
For additional information regarding this announcement or how to apply, please contact the HR Office at number or email provided above. For specific questions pertaining to the position being advertised, please contact Justine_Chorley@nps.gov or 540-999-3500 x3421. Email is the preferred method of inquiry as it provides the fastest response time. When inquiring by email please include the job announcement number (GETT 17-104DEU (1927495)) in the subject line.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
