When disaster strikes, America looks to FEMA. Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. The Federal Emergency Management Agency (FEMA) prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit www.fema.gov for additional information.
This position centers around the digital engagement space and will encompass responsibilities in web design, multilingual engagement, working on digital and mobile platforms, and social and web content. This position starts at a salary of $54,972 (IC-09) or a salary of $66,510 (IC-11).
Apply for this exciting opportunity to become a member of the Office of External Affairs, Digital Engagement Branch within FEMA.
EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.
This position is being announced under FEMA's Cadre of On-call Response/Recovery Employee (CORE) Program. This is a temporary appointment in the Excepted Service, not to exceed 2 years, with the option to extend based on workload and funding availability. Veterans Preference does not apply to the CORE selection process.
In this position, you will work within the knowledge of written and oral communication principles, techniques and methods, analytical methods, and interpersonal relations practices in the digital engagement space. Typical assignments include:
Conducting user interface enhancements to disaster-related digital products, including fema.gov, m.fema.gov, smart phone app, and social media accounts
Developing content for any disaster-related, multi-lingual social media channels
Assisting with planning of product enhancements and content for digital mobile platforms
Assisting with work related to public affairs activities related to communications and coordination of agency messages - through the use of social media
Conducting data analysis, training, reporting, and program planning
Travel Required
Occasional travel - Occational Non-Emergency travel may be required
This announcement will close at 11:59 pm Eastern Time (ET) on Friday, March 24 2017 OR at 11:59 pm ET on the date the 200th application is received, whichever comes first.
You must be a U.S. citizen to be considered for this position.
You must successfully pass a background investigation.
Travel will be required.
You must be able to obtain and maintain a Government credit card.
Selective service registration is required for males born after 12/31/59.
To qualify for this position at the IC-09 level, you must have one of the following:
One full year of specialized experience equivalent to the IC-07 level in federal service. Specialized experience for this position includes 1) managing and writing content for Facebook or Twitter for a government agency, business, or nonprofit agency, and using, either personally or professionally, Pinterest and LinkedIn; 2) developing job aids to develop and write informational material designed to reach selected national audiences through digital media with an emphasis on Spanish language digital media; 3) analyzing statistics and metrics to gauge the effectiveness of multi-lingual outreach sources; and 4) generating reports for leadership to review digital engagement activity and its outcome.
OR A Master's or equivalent graduate degree
OR 2 full years of progressively higher level graduate education leading to such a degree
OR An LL.B. or J.D. if related
To qualify for this position at the IC-11 level, you must have one of the following:
One full year of specialized experience equivalent to the IC-09 level in federal service. Specialized experience for this position includes 1) developing multi-lingual web communication content for disaster-specific web pages and other pages that support disaster survivors; 2) implementing multi-lingual digital engagement outreach opportunities to serve disaster survivors; 3) collaborating with key communication and data team to utilize all multi-lingual communication channels; and 4) maintaining public affairs principles, methods and techniques on all multi-lingual digital communications channels.
OR A Ph.D. or equivalent doctoral degree
OR 3 full years of progressively higher level graduate education leading to such a degree
OR An LL.M or J.D. if related
In addition to meeting one of the requirements listed above, all applicants must meet the following Selective Placement Factors in order to qualify for this position:
1) Applicant must speak fluent English and Spanish.
2) Applicant must have experience managing and writing content for social media sites, such as Facebook, Twitter, Pinterest, and LinkedIn.
Qualifications
The qualification requirements listed below must be met within 30 days of the closing date of the announcement.
NOTE: Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. For a brief video on How to Create a Federal Resume, click here.
Current or former FEMA Reservists/DAE employees: To accurately credit your experience for these intermittent positions, make sure to list the dates (from MM/YY to MM/YY) of each deployment, along with the job title and specific duties you were responsible for during each deployment. Failure to provide this information may result in disqualification.
Education
Additional information
To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for Public Trust as a condition of placement into this position. This may include a credit check after initial job qualifications are determined (Mythbuster), review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. For more information on background investigations for Federal jobs please visit the OPM website at https://www.opm.gov/investigations/background-investigations/.
DHS uses E-verify, an internet based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
This announcement may be used to fill one or more vacancies.
STAFFORD ACT EXCEPTED SERVICE APPOINTMENTS: Cadre On Call Response Employee (CORE) is an appointment type granted under the Robert T. Stafford Disaster Relief and Emergency Assistance Act, Section 306 (b), which authorizes FEMA to appoint such temporary employees as necessary to accomplish work authorized under the Act. Appointments under this authority within FEMA are made to the excepted service and are nonpermanent in nature.
All candidates must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time. Deployments may include working in excess of eight hours a day, or in excess of 40 hours per week, including weekends and holidays, and under stressful. Physically demanding, and austere conditions. When activated and deployed, you serve in a federal travel status and are entitled to lodging, transportation and per diem reimbursements for authorized expenses in accordance with federal travel regulations.
If selected for this position you will be required to attend a two week Emergency Manager Orientation (EMO) in Anniston, AL or Emmitsburg, MD. Travel is at FEMA’s expense and will occur from Sunday to Friday.
You will be evaluated for this job based on how well you meet the qualifications above.
To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. If you are qualified, you will be referred to a selection panel for consideration.
We recommend that you preview the online questions for this announcement before you start the application process.
Are you a current or former federal employee? Submit a copy of your most recent SF-50, Notification of Personnel Action, that verifies the Federal service indicated on your resume e.g., length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions or within-grade/range increases); your current promotion potential; proof of permanent appointment, etc.
Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To begin your online application, click the Apply Online button and follow the prompts to register or sign into USAJOBS, take the online questionnaire, and submit the required documents. See Required Documents section for more detail.
We strongly encourage you to apply online. If you cannot apply online or do not have access to the internet (e.g., applicant experiencing documented system issues, applicant does not have access to the internet, etc.), you may be able to submit a paper application and the required forms. To do so, please contact the Human Resources Specialist listed in the Agency Contact Information prior to the close of this announcement.
Once you submit your application, we will assess your experience and training, identify the qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. We expect to make a final job offer within 30 days after the deadline for applications.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
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