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Student Trainee (Program Support Assistant)

Department of Health and Human Services
Office of Inspector General
This job announcement has closed

Summary

These positions are in the Office of Audit Services (OAS), in HHS OIG. OAS examines the performance of HHS programs and/or HHS grantees and contractors in implementing their responsibilities and provides independent assessments of HHS programs and operations. These assessments help reduce waste, abuse, and mismanagement and promote economy and efficiency throughout HHS. OAS conducts audits using its own resources and oversees audit work done by others. It conducts its work in accordance with Government Auditing Standards issued by the Comptroller General of the United States; the Single Audit Act Amendments of 1996; applicable Office of Management and Budget circulars; and other legal, regulatory, and administrative requirements.

These positions are for current students enrolled or accepted for enrollment in an accredited high school, college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate.

This is an excepted service appointment under the OIG Internship Program and is not to exceed September 30, 2017. This appointment does not allow for non-competitive conversion to a term or permanent appointment in the federal service.

Note: This vacancy is limited to the first 25 applications received and will close at 11:59 p.m. EST on the closing date or when the numerical cut-off is reached, whichever occurs first.

Overview

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Reviewing applications
Open & closing dates
03/01/2017 to 03/01/2017
Salary
$15.14 to - $22.03 per hour
Pay scale & grade
GS 04 - 05
Location
Few vacancies in the following location:
Philadelphia, PA
0 vacancies
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Summer - Summer NTE 09/30/2017
Work schedule
Full-time - Full Time
Service
Job family (Series)
Supervisory status
No
Announcement number
HHS-OIG-IN-4/5-1920504
Control number
464923600

This job is open to

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Duties

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As a GS-4 Student Trainee (Program Support Assistant), you will:


  • Provide assistance to the supervisor in the preparation of a variety of administrative material required to support the organization. 
  • Assist in reviewing reports and other documents for correctness and verifying discrepancies with the appropriate office or individual.
  • Assist higher level employees in evaluating the success of projects in attaining their productive goals.
  • Conduct follow-up actions to assure timely receipt of responses.
  • Assist in assembling data and consolidating and preparing reports for assigned projects; and review for correctness and conformance to organizational policies.
  • Answer phones and route callers to appropriate personnel within the organization.


As a GS-5 Student Trainee (Program Support Assistant), you will:


  • Identify data required for use by management for various programs and identify various resources required to support program operations.
  • Write reports of study findings for projects
  • Research and investigate new or improved business and management practices for application to agency programs or operations
  • Assist higher level employees in evaluating the success of projects in attaining their productive goals.
  • Assist in assembling data and consolidating and preparing reports for assigned for projects
  • Type memorandum, reports and other documents as assigned and review for correctness and conformance to organizational policies.

Requirements

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Conditions of employment

  • U.S. Citizenship is required.
  • Registration with the Selective Service (if applicable).
  • Suitability for Federal employment determined by background investigation.
  • Must sign a Pathways Participant Agreement

Click on the link for a list of accrediting organizations recognized as specializing in interpretation of foreign education credentials.

Qualifications

You must meet all eligibility requirements for the OIG Internship Program and all qualifications requirements by the closing date of this announcement.

Internship Eligibility Requirements:

Individuals accepted for enrollment (must provide an acceptance letter from the academic institution on letterhead) or students enrolled (you must provide academic transcripts) in an accredited high school, college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate.

Note: You must provide an acceptance letter from the academic institution on letterhead if you have been accepted for enrollment for Summer 2017 or Fall 2017 and if you are currently enrolled you must submit your academic transcripts.

Minimum Qualifications

To qualify for the GS-04 grade level, the applicant must have graduated from high school and successfully completed at least two years of academic education above the high school level; OR the applicant must have at least one year of progressively general experience as it relates to having a clerical knowledge and skill. General experience is a demonstrated experience using word processing hardware and software; producing, storing, retrieving, and printing documents; sorting, calculating, and retrieving information from electronic databases or spreadsheets; composing and reviewing reports, charts, and graphs; operating office equipment; sorting, filing and retrieving materials in alphabetical, numerical or chronological order; and answering office telephones and referring calls to appropriate staff; OR the applicant may qualify based on a combination of general experience and education

Note: One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks. To determine if you qualify based on a combination of education and experience, first determine your education as a percentage (e.g., 30 semester hours divided by 60 equals 50%); then determine your experience as a percentage (e.g., 6 months general experience divided by 12 equals 50%); finally, add the two percentages and if the total equals 100% or more, you qualify (e.g., 50% + 50% = 100%).

To qualify for the GS-05 grade level, the applicant must have completed a 4-year course of study leading to a bachelor's or equivalent degree; or a Bachelor's degree; OR applicants may qualify using specialized experience if they have one year of specialized experience equivalent to at least the GS-4 level in the Federal service or obtained in the public sector. Specialized experience includes prepared and/or edited databases, spreadsheets, correspondence, reports and other documents; conducted non-complex presentations, used word processing hardware and software; produced, stored, retrieved, and printed documents; sorted, calculated, and retrieved information from electronic databases or spreadsheets; composed and reviewed reports, charts, and graphs; operated office equipment; sorted, filed and retrieved materials in alphabetical, numerical or chronological order; OR the applicant may qualify based on a combination of education and experience for the GS-05 grade level if the applicant exceeds 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.

If you fail to submit sufficient academic documentation necessary to demonstrate that you meet the eligibility and minimum qualification requirements described in this announcement, you will be deemed ineligible for further consideration for this vacancy.

Education

Foreign Education:  Education completed in foreign colleges or universities may be used to meet education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying.

Additional information

Security and Background Requirements: A Public Trust background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.

E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.

Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

Veterans' Preference Documentation: If you are claiming veterans' preference, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD-214 (Member 4 copy),or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. 10 point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. An SF-15 may be found at: http://www.opm.gov/forms/pdf_fill/SF15.pdf. For more information on veterans' preference, go to: http://www.opm.gov/Veterans.

EEO Statement: HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status, or other differences.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated on the quality and extent of your experience, education (if applicable), and training relevant to the duties of this position. If you are found minimally qualified for the job, your application package will be further evaluated to determine your possession of the critical knowledge, skills, and abilities and other characteristics listed below.

Your responses to the job questionnaire will be validated against your resume to determine if you meet the qualifications requirements for this position. Your resume must provide enough detail to fully support your answers to the questionnaire. Applicants found to be among the top candidates will be referred to the hiring manager for further consideration and possible interview.

If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your responses will be adjusted and/or you may be excluded from consideration for this job.
Your resume must document specialized experience and support your responses to the vacancy questions.

Your qualifications will be evaluated on the following competencies:

  • Customer Service
  • Oral Communication
  • Written Communication

This agency uses Category Rating Procedures. Under Delegated Examining, we will use your responses to the job questionnaire to place you in one of three categories. If you meet the minimum qualifications, you will be placed in one of the following categories:

    Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
    Well Qualified: Applicants possessing a background that demonstrates a satisfactory level of evaluation criteria.
    Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.

 The Category Rating Process protects the rights of Veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet qualification requirements and have a compensable service-connected disability of at least 10 percent will be listed at the top of the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher.

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