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Student Trainee (Information Technology Specialist)

Department of Health and Human Services
Office of Inspector General
This job announcement has closed

Summary

The Office of Management and Policy (OMP) formulates and executes the OIG budget; coordinates development of the OIG long-range strategic plan and oversees OIG performance measurement and reporting systems; establish OIG wide administrative policies and procedures; and provides OIG with information technology (IT), human capital and administrative support services.

These positions are for current students enrolled or accepted for enrollment in an accredited high school, college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate.

This is an excepted service appointment under the OIG Internship Program and is not to exceed September 30, 2017. This appointment does not allow for non-competitive conversion to a term or permanent appointment in the federal service.

Note: This vacancy is limited to the first 25 applications received and will close at 11:59 p.m. EST on the closing date or when the numerical cut-off is reached, whichever occurs first.

Overview

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Reviewing applications
Open & closing dates
03/01/2017 to 03/01/2017
Salary
$19.15 to - $35.03 per hour
Pay scale & grade
GS 05 - 09
Location
Many vacancies in the following location:
Washington DC, DC
1 vacancy
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Summer - Summer NTE 09/30/2017
Work schedule
Full-time - Full Time
Service
Job family (Series)
Supervisory status
No
Announcement number
HHS-OIG-IN-5/7/9-1919643
Control number
464835100

This job is open to

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Duties

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As a Student Trainee (Information Technology Specialist) GS-5, the incumbent will receive informal and on the job training which are intended to enhance individual technical competencies. Assignments may involve applying available technologies and basic management principles to adapt computer methods to a variety of subject matter situations in a highly technical communications environment. The purpose of this trainee position is to perform analytical work related to integrated systems, computer programs, and/or equipment. As an entry-level trainee, the incumbent will assist senior staff members in the collection and analysis of data, performing a variety of duties with an increasing degree of difficulty and responsibility. Participates in a variety of projects utilizing basic computer skills to provide assistance in evaluating requirements and procedures, assisting with the preparation of technical and administrative reports, and interfacing with senior program officials.

 As a Student Trainee (Information Technology Specialist) GS-7, the incumbent will perform a variety of routine and recurring assignments, technical tasks such as solving minor problems, and analysis in support of higher level Information Technology (IT) Specialists. The work product affects the accuracy, reliability, or acceptability of further analytical processes.< 

  • Identify and resolves issues and problems.
  • Gather and analyze basic facts; organizes documentation to facilitate use by more experienced specialists in troubleshooting problems.
  • Prepare standard, recurring reports.
  • Prepare and updates manuals, instructions and operating procedures.
  • Provide information and assistance to customers.
  • Evaluate established methods and procedures, and prepares recommendations for changes in methods and practices where appropriate.
  • Ensure the application of appropriate security measures to the assignment.

 As a Student Trainee (Information Technology Specialist) GS-9, the incumbent plans and carries out routine work independently and participates on more complex studies and projects to develop expertise. The employee makes minor adaptations to procedures and accepted practices, and handles unexpected conditions arising in the normal course of the work. The work involves the execution of specific rules, regulations, or procedures and typically comprises a complete segment of an assignment or projected of broader scope.  

  • Perform routine and recurring assignments in the specialty area.
  • Identify and resolves issues and problems.
  • Gather and analyze basic facts; organizes documentation to facilitate use by more experienced specialists in troubleshooting problems.
  • Prepare standard, recurring reports.
  • Prepare and update manuals, instructions and operating procedures.
  • Provide information and assistance to customers.
  • Evaluate established methods and procedures, and prepares recommendations for changes in methods and practices where appropriate.
  • Ensure the application of appropriate security measures to the assignment.

Requirements

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Conditions of employment

  • U.S. Citizenship is required.
  • Registration with the Selective Service (if applicable).
  • Suitability for Federal employment determined by background investigation.
  • Must sign a Pathways Participant Agreement

Click on the link for a list of accrediting organizations recognized as specializing in interpretation of foreign education credentials.

Qualifications

You must meet all eligibility requirements for the OIG Internship Program and all qualifications requirements by the closing date of this announcement.

Internship Eligibility Requirements:

Individuals accepted for enrollment (*must provide an acceptance letter from the academic institution on letterhead) or students enrolled (you must provide academic transcripts) in an accredited college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate.

Note: You must provide an acceptance letter from the academic institution on letterhead if you have been accepted for enrollment for Summer 2017 or Fall 2017 and you if you are currently enrolled you must submit your academic transcripts.

Minimum Qualifications

To qualify for the GS-05 grade level, the applicant must have completed a 4-year course of study leading to a bachelor's or equivalent degree; or a Bachelor's degree; OR applicants may qualify using specialized experience if they have one year of specialized experience equivalent to at least the GS-4 level in the Federal service or obtained in the public sector. Specialized experience includes basic knowledge in standard computer hardware and software programs and preparing written reports; OR the applicant may qualify based on a combination of education and experience for the GS-05 grade level if the applicant exceeds 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.

To qualify for the GS-07 grade level, the applicant must have 1 year of graduate level education or superior academic achievement; OR 1 year of specialized experience at the GS-05 grade level or equivalent level; OR applicants may qualify based on a combination of the experience and education requirements described above.


*One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks. Specialized experience includes knowledge in standard computer hardware and software programs; knowledge in computer security, including layers of protection, anti-virus software, logins, passwords and user rights and preparing written reports.

Note: Superior Academic Achievement (SAA), may be substituted to meet the specialized experience requirement. Superior Academic Achievement (SAA) allows applicants to apply for certain positions at the GL-7 level if they have a Bachelors degree in a qualifying field of study and they meet one of the following requirements: class standing (upper 1/3 graduating class), G.P.A. is 3.0 or higher, or if applicant was a member in a National Scholastic Honor Society.

To qualify for the GS-09 grade level, the applicant must have 1 year of specialized experience, equivalent to the GS-07 grade level in the Federal service, which has equipped the applicant with the competencies required to perform successfully the duties of the position; OR applicants may substitute the following education for the specialized experience requirement; if the applicant has a master's or equivalent graduate level degree, OR two full years of progressively higher level graduate education leading to such a degree, or a LL.B or J.D.; OR applicants may qualify based on a combination of the experience and education requirements described above. Specialized experience includes knowledge and skill in standard computer hardware and software programs; knowledge and skill in computer security, including layers of protection, anti-virus software, logins, passwords and user rights and preparing written reports.

If you fail to submit sufficient academic documentation necessary to demonstrate that you meet the eligibility and minimum qualification requirements described in this announcement, you will be deemed ineligible for further consideration for this vacancy.

Education

Foreign Education:  Education completed in foreign colleges or universities may be used to meet education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying.

Additional information

Security and Background Requirements: A Public Trust background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.

E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.

Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

Veterans' Preference Documentation: If you are claiming veterans' preference, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD-214 (Member 4 copy),or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. 10 point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. An SF-15 may be found at: http://www.opm.gov/forms/pdf_fill/SF15.pdf. For more information on veterans' preference, go to: http://www.opm.gov/Veterans.

EEO Statement: HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status, or other differences.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated on the quality and extent of your experience, education (if applicable), and training relevant to the duties of this position. If you are found minimally qualified for the job, your application package will be further evaluated to determine your possession of the critical knowledge, skills, and abilities and other characteristics listed below. 

Your responses to the job questionnaire will be validated against your resume to determine if you meet the qualifications requirements for this position. Your resume must provide enough detail to fully support your answers to the questionnaire. Applicants found to be among the top candidates will be referred to the hiring manager for further consideration and possible interview.

If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your responses will be adjusted

and

/or you may be excluded from consideration for this job.

Your resume must document specialized experience and support your responses to the vacancy questions.

Your qualifications will be evaluated on the following competencies:

  • Customer Service
  • Oral Communication
  • Written Communication

This agency uses Category Rating Procedures. Under Delegated Examining, we will use your responses to the job questionnaire to place you in one of three categories. If you meet the minimum qualifications, you will be placed in one of the following categories:
  1. Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
  2. Well Qualified: Applicants possessing a background that demonstrates a satisfactory level of evaluation criteria.
  3. Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.

 

 The Category Rating Process protects the rights of Veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet qualification requirements and have a compensable service-connected disability of at least 10 percent will be listed at the top of the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher.

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