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    Duties

    Summary

    Technology-based Eye Care services (TECs) offers veterans to receive eye care at their primary medical care home by extending the diabetic telehealth protocol. TECs adds history, vision, eye glass check and intraocular pressure to the diabetic fundus protocol. Omaha collaborated with Atlanta and was awarded funds as a beta site to expand services. The primary purpose of the work is to provide support to the TECs program by executing the program protocol for the patients.

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    Responsibilities

    Major duties, include but are not limited to:

    • Support and manage telehealth clinical encounters from the patient and provider location as the site tele-presenter.
    • Manage the patient-site clinical, business, scheduling and technical aspects of telehealth applications for the Technology -based eye care grant.
    • Maintains telehealth peripherals such as lensometer, pachymeter, and imaging camera.
    • Open the telehealth room patient room and readying equipment for examination. Verify that all equipment is functioning properly.
    • Ensure proper cleaning of equipment and perform minor maintenance and adjustments.
    • Obtains ocular history of patient and input all patient information and data into electronic medical record system.
    • Obtains distance and near vision using Snellen chart and near card.
    • Obtain eye glass prescription using lensometer
    • Autorefract and refine patient's refraction using trial frames and lens set.
    • Fit and measure patients for new eye glasses, making minor repairs and adjustments.
    • Examine pupils for abnormalities.
    • Obtain intraocular pressure and corneal thickness measurements using tonopen and pachymeter.
    • Obtain Retina and External Eye Photos according to a standard protocol
    Work Schedule: The tour of duty for this position is typically Monday - Friday, 7:30 a.m. - 4:00 p.m. Additional information regarding the tour of duty may be discussed during the interview process.
    Financial Disclosure Report: Not required

    Physical Requirements: The position requires fine motor skills and dexterity necessary for working with ophthalmic equipment. The position requires the operation of several different devices under dim illumination for the examination of patients. These generally require that the operator sit opposite the patient, using one band to support the eyelids in the static position while the body, head and other hand of the operator must be able to shift positions sometimes rapidly to obtain the optimal picture field. The operator's eye is employed in this arrangement and the combination of static position and adjusting movements can be stressful and tiring. There are extensive periods of regular and recurring standing, walking, sitting, bending, lifting, pushing and reaching. It requires pushing a patient in a wheelchair. Clinic duties require providing manual assistance in lifting and positioning patients, e.g., wheelchair ­bound patients. Various equipment items and some heavy objects must be moved or relocated, e.g., visual field machine. It requires walking throughout the clinic environment to access faxing and printing equipment, etc. It requires frequent computer use. The individual must be able to work for sustained periods under pressure. The ability to be flexible regarding patient needs is critical.

    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status

    No

    Promotion Potential

    8

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    Requirements

    Conditions Of Employment

    • You must be a U.S. Citizen to apply for this job
    • Designated and/or random drug testing may be required
    • Selective Service Registration is required for males born after 12/31/1959
    • You may be required to serve a probationary period
    • Subject to a background/security investigation
    • Must be proficient in written and spoken English
    • Selected applicants will be required to complete an online onboarding process

    Qualifications

    To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/04/2020.

    Basic Requirements:
    United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
    Experience and Education:
    • Experience. 1 year of experience in a health care field, such as but not limited to nursing, medical assistant, or health technician. OR
    • Education. 2 years above high school with a minimum of six semester hours directly related to a health care field or associate's degree in a health care related degree. OR
    • Experience/Education Combination. Equivalent combinations of experience and education are qualifying. Examples are listed below:
      • 6 months of experience in the health care field; and one year above high school; or
      • 6 months of experience in the health care field and successful completion of a course for health
        care technicians, hospital corpsmen, medical service specialists, or ophthalmology technicians given by the U.S. Armed Forces; or
      • 6 months of experience in the health care field and completion of an independent study course in Ophthalmic Medical Assisting.
    Certification. All applicants must be certified as a Certified Ophthalmic Assistant (COA) with the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO). The COA certification is JCAHPO's entry-level certification examination for a Health Technician (Ophthalmology).
    • Exception. Non-certified applicants who otherwise meet the minimum qualification requirements may be appointed as a graduate Health Technician under the authority of 38 U.S.C. 7405(c)(2)(B). The appointing official may waive the requirement of certification for a period not to exceed 2 years for a Health Technician (Ophthalmology) that provides care under the supervision of an Ophthalmologist. The exception only applies below the full performance level. For grade levels at or above the full performance level (GS-8) the candidate must be certified. Failure to obtain COA certification during that period is justification for termination of the temporary appointment and may result in termination of employment.
    • Failure to Obtain Certification. In all cases, the Health Technician must actively pursue meeting certification requirements starting from the date of appointment. At the time of appointment, the supervisor will provide the written requirement to obtain certification, the date by which the certification must be acquired, and the consequences for not becoming certified by the deadline. Failure to become certified within 2 years from date of appointment will result in removal from the occupation and may result in termination of employment.
    • Loss of Credentials. A Health Technician who fails to maintain the required certification must be removed from the occupation, which may also result in termination of employment.
    English Language Proficiency. Must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) and 38 U.S.C. 7407(d).

    Grandfathering Provision. All persons employed in VHA as a Health Technician (Ophthalmology) on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including certification requirements. For employees who do not meet all the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:
    • Such employees may be reassigned, promoted up to and including the full performance level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions.
    • Health Technicians (Ophthalmology) who were appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard.
    • Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or certification that meet all the basic requirements of the qualification standard must maintain the required credentials as a condition of employment in the occupation.
    • Health Technicians (Ophthalmology) who are converted to title 38 hybrid status under this provision and subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation.
    Creditable Experience:
    • Knowledge of Current Health Technician (Ophthalmology) Practice. To be creditable, the experience must have demonstrated the knowledge, skills (KSAs), and abilities associated with a health care field or KSAs related to the current occupation. Experience satisfying this requirement may be paid or non-paid employment in the health care field.
    • Quality of Experience. Qualifying experience must be at a level comparable to Health Technician (Ophthalmology) experience at the next lower grade level of the position being filled. For all assignments above the full performance level, the higher level duties must consist of significant scope, administrative independence, complexity and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time.
    • Part-time Experience. Part time experience as a Health Technician (Ophthalmology) is creditable according to its relationship to the full time work week. Example, a Health Technician (Ophthalmology) employed 20 hours per week, or on a ½ time basis, would receive 1 full-time work week credit for each 2 weeks of service.
    Grade Determinations:
    GS-5 (Entry Level)
    • Experience or Education. None beyond the basic requirements.
    GS-6
    • Experience. 1 year of experience equivalent to the GS-5 grade level.
    • Knowledge, Skills, & Abilities (KSAs). In addition to the experience above, your resume must demonstrate all of the following KSAs:
      • Knowledge of general outpatient clinical policies and procedures in a healthcare environment;
      • Ability to obtain, document and record demographic and medical information from patients in order to develop an accurate medical record;
      • Ability to use basic ophthalmic equipment; and
      • Knowledge of basic disinfection of non-critical reusable medical equipment.
    GS-7
    • Experience. 1 year of experience equivalent to the GS-6 grade level.
    • Knowledge, Skills, & Abilities (KSA). In addition to the experience above, your resume must demonstrate all of the following KSAs:
      • Knowledge of anatomy and function of the eye and basic ocular pharmacology;
      • Knowledge of outpatient eye care policies and procedures in a health care environment;
      • Ability to use basic ophthalmic diagnostic equipment to perform preliminary ocular testing;
      • Ability to perform minor extraocular surgical assisting; and
      • Ability to provide eye care patient education.
    GS-8 (Full Performance Level)
    • Experience. 1 year of experience equivalent to the GS-7 grade level.
    • Knowledge, Skills, & Abilities (KSA). In addition to the experience above, your resume must demonstrate all of the following KSAs:
      • Ability to perform advanced tonometry and pupil evaluation;
      • Ability to perform calculations for selection of intraocular lens;
      • Knowledge of clinic based ophthalmic surgical assisting;
      • Knowledge of eye anatomy and physiology;
      • Knowledge of medication effects and proper instillation in the eye;
      • Knowledge of optics; and
      • Knowledge of proper cleaning and maintenance of clinic equipment.
    References: VA Handbook 5005/98 Part II Appendix G52
    The full performance level of this vacancy is GS-08. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-5 to GS-8.

    Education

    IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

    Foreign Education. To be creditable, education completed outside the U.S. must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional
    U.S. programs.

    Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

    Additional information

    This job opportunity announcement may be used to fill additional vacancies.

    It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

    This position is in the Excepted Service and does not confer competitive status.

    VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

    Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

    If you are unable to apply online view the following link for information regarding an Alternate Application.

    How You Will Be Evaluated

    IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

    NOTE: The Professional Standards Board (a peer-review group) will review the selected candidate's education and experience and recommend the grade and salary at which the candidate will be placed. For internal selectees eligible for promotion, the board will recommend grade and HR will determine step in accordance with policy.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Background checks and security clearance

    Security clearance

    Other

    Drug test required

    Yes

    Position sensitivity and risk

    Non-sensitive (NS)/Low Risk

    Trust determination process

    Suitability/Fitness

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    Required Documents

    To apply for this position, you must provide a complete Application Package which includes:

    • VA Form 10-2850c
    • Resume


    VA Form 10-2850c Application for Associated Health Occupations can be found at: http://www.va.gov/vaforms/search_action.asp?FormNo=2850&tkey=&Action=Search.

    The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

    • Cover Letter
    • DD-214/ Statement of Service
    • Disability Letter (VA)
    • License
    • OF-306
    • VA Form 10-2850c
    • Other (2)
    • Professional Certification
    • Resume
    • SF-15
    • SF-50/ Notification of Personnel Action
    • Transcript


    Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 02/04/2020 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/10695306.

    1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
    2. Click Submit My Answers to submit your application package.

    NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

    To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

    NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). HCP are individuals who, during the influenza season, work in VHA locations where patients receive care or who come into contact with VA patients as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased facilities. HCP include all VA licensed and unlicensed, clinical and administrative, paid and unpaid, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, students, researchers, volunteers, and trainees who work at these facilities. HCPs that are unable to receive or otherwise decline a flu shot will be expected to wear a face mask throughout the influenza season.

    Agency contact information

    Kassandra Sellin

    Address

    VA Nebraska-Western Iowa HCS - Omaha
    4101 Woolworth Avenue
    Omaha, NE 68105
    US
    Learn more about this agency

    OUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

    As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to http://www.vacareers.va.gov/

    Visit our careers page

    Learn more about what it's like to work at Veterans Affairs, Veterans Health Administration, what the agency does, and about the types of careers this agency offers.

    https://www.va.gov/jobs//

    Next steps

    Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

    You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/556597900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.