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    Duties

    Summary

    The Office of External Affairs (OEA) serves as the central point of communications and education on all matters relating to the Food and Drug Administration's (FDA) public health and regulatory activities, including the development, coordination, and management of all FDA communications and outreach efforts to the news media, health professionals, patient advocates, industry, states, consumer groups, and the general public.

    Learn more about this agency

    Responsibilities

    • As Deputy Associate Commissioner he/she assists the Associate Commissioner, OEA to execute the agency?s mission, working with people and programs throughout the agency on strategy and tactics to fulfill goals.
    • The incumbent provides high level expertise to the Associate Commissioner regarding the formulation and implementation of policies, planning and requirements for goals and operational strategies.
    • The Deputy Associate Commissioner participates in top management discussions to determine FDA policies, programs, and the Agency?s communications goals.
    • The incumbent works directly with the Associate Commissioner in planning, developing, executing, administering, coordinating, managing and directing the communication of FDA-wide policies and programs.
    • The incumbent provides executive direction and oversight in the execution of the communications and outreach plans, taking into account trending topics across FDA and seeking avenues to increase partnerships within FDA.
    • The incumbent administers the coordination and execution of communications directed toward internal and external audiences including mass information media, organized stakeholder groups, FDA employees and other identified audiences.
    • Provides executive direction and leadership to OEA Directors and is responsible for executing the decisions on major policies, keeping in line with the goals of the Commissioner, to meet the changing needs of the Agency.
    • Ensures the effective exchange of information, collaboration and alignment across the Agency and Department on a whole and on a wide range of key issues and initiatives affecting global, national and regional health programs and resources.
    • The Deputy Associate Commissioner acts as OEA?s lead for cross-cutting projects, identifies short-range and long-range goals and priorities for OEA; and oversees strategic planning and execution.
    • Fosters collaboration and regular and routine engagement across OEA, FDA Center leadership, the Office of the Commissioner and HHS OPDIVs/StaffDIVs and the Immediate Office of the Secretary leadership to ensure cross-cutting collaboration.
    • Advises the Associate Commissioner and oversees the planning, development and execution of office priorities, policies and procedures that impact the operations/management and determines their effectiveness.
    • Works with the Associate Commissioner, in the direction and oversight of the Agency's stakeholder relations with regulated industry, academia, ethnic and minority groups/tribal governments and health professionals.
    • Provides leadership to the Agency?s internal and external overall office communications ensuring all OEA assets are being utilized and maximized and coordinated across the Agency and Department.
    • Ensures OEA?s Associate Commissioner and Office Directors are apprised of and proposes solutions to barriers, issues, and challenges that affect progress on program goals.

    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status

    Yes

    Promotion Potential

    00

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    Requirements

    Conditions Of Employment

    • U.S. Citizenship is required for federal employment.
    • Background and/or Security Investigation is required.
    • Must complete 1-year SES probationary period, if not previously completed.
    • Application package must be received by closing date of this Announcement.
    • Ethics pre-clearance is required.

    Qualifications

    In order to qualify for Deputy Associate Commissioner for External Affairs, 0301, ES - 00, you must possess the following:
      • Specialized Experience Requirement
      • Basic Qualification Requirements
      • Technical Qualifications (TQs)
      • Managerial Qualifications (MQs)
      • Executive Core Qualifications (ECQs)
    Specialized Experience Requirement
    To be qualified for this position, your résumé must reflect experience in a managerial capacity with responsibility for providing supervisory direction to a large and diverse organization responsible for promoting economy, efficiency, and effectiveness in the administration of programs and operations and preventing and detecting fraud and abuse in such programs and operations. This experience must be evidenced by sophisticated analytical skills, superior written and oral communication skills, good judgment, and experience in interacting with government and non-government officials. Typically, experience of this nature is gained at or above the GS-15 grade level in the Federal service, or its equivalent with state or local government, the private sector, or nongovernmental organizations. At this level, you would have typically been responsible for planning, directing, and evaluating work that included managing and/or supervising other managers. You must demonstrate in your résumé, significant achievements, increasing levels of responsibility as a manager, and a solid record of successful professional performance.

    Basic Qualifications Requirement
    As a basic requirement for entry into the Senior Executive Service (SES), your résumé must show evidence of progressively responsible leadership experience that is indicative of senior executive level management capability, and that is directly related to the skills and abilities outlined under:

    1) Technical Qualifications (TQs);
    2) Managerial Qualification (MQ); and
    3) Executive Core Qualifications (ECQs)

    Technical Qualifications (TQs) -- Your résumé must show that you possess the following TQs:
    1. Demonstrated experience in the formulation, implementation and execution of priorities, policies, planning and evaluating the efficiency or effectiveness of programs, projects or operations for an organization.
    2. Demonstrated strategic planning and execution of cross-cutting projects, short-range and long-range goals and priorities and the management of strategic initiatives, communications and external affairs.
    3. Demonstrated experience serving as senior leader, providing high level expertise on significant and sensitive organization issues and representing the organization across Departmental and Agency leadership and advising on complex, sensitive and/or controversial issues.

    Managerial Qualification (MQ)-- Your résumé must show that you possess the following MQ:
    1. Demonstrated experience managing an organization, providing executive direction and oversight to a set of employees with a range of disciplines, including senior advisors and subordinate supervisors; developing and recommending strategy for all external affairs matters, particularly for controversial and time sensitive communication challenges; disciplining employees and evaluating employee performance ; inspiring, motivate and guide others towards team goal accomplishments and fostering team commitment, cohesiveness and trust and develop leadership by coaching, mentoring and rewarding team members.

    Public Health Service Commissioned Corps Officers interested in applying for this position to serve in the SES must resign their commission if selected.

    Additional information on the proper preparation of ECQs is available by going to the Office of Personnel Management's web site at http://www.opm.gov/ses/references/GuidetoSESQuals_2010.pdf. Applicants are encouraged to follow the Challenge, Context, Action, and Result model outlined in the guide.

    Executive Core Qualifications (ECQs) -- Your résumé must show that you possess the following ECQs:

    1.Leading Change
    2. Leading People
    3. Results Driven
    4. Business Acumen
    5. Building Coalitions

    Fundamental Competencies are the foundation for success in each of the ECQs and should be evident over the course of your résumé:

    1. Interpersonal Skills
    2. Oral Communication
    3. Integrity/Honesty
    4. Written Communication
    5. Continual Learning; and
    6. Public Service Motivation

    Fundamental Competencies are the foundation for success in each of the ECQs and should be evident over the course of your résumé: Interpersonal Skills; Oral Communication; Integrity/Honesty; Written Communication; Continual Learning; and Public Service Motivation. It is STRONGLY recommended that you visit the following Office of Personnel Management (OPM) webpage for more information regarding the Fundamental Competencies and ECQs. https://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/.

    1. Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Competencies: creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision)

    2. Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Competencies: conflict management, leveraging diversity, developing others, team building)

    3. Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks. (Competencies: accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility)

    4. Business Acumen: The ability to manage human, financial, and information resources strategically. (Competencies: financial management, human capital management, technology management)

    5. Building Coalitions: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. (Competencies: partnering, political savvy, influencing/negotiating)

    The application process for this position is RESUME ONLY. You should address the TQs, MQ and ECQs within the context of a 5-page résumé. Any information submitted in excess of 5 pages WILL NOT be considered. We strongly encourage you to submit a résumé that is tailored specifically for this position to ensure it includes relevant examples of how you possess the technical qualifications, managerial qualification and the five Executive Core Qualifications. Your résumé should emphasize your level of responsibilities, the scope and complexity of programs managed (e.g., budget, type/# of staff supervised) and program accomplishments, including the results of your actions.

    If selected, you will be required to complete an ECQ package by drafting narratives for each of the ECQs for submission and certification by an OPM Qualifications Review Board (QRB) in order to be placed in this position. If you are currently serving in a career SES appointment, are eligible for reinstatement into the SES, or have successfully completed an SES Candidate Development Program approved by the Office of Personnel Management (OPM), you will not need to draft the ECQs.

    Education

    There is no education requirement for this series.

    Additional information

      • If you are serving or have served in the last 5 years from the closing date of this announcement as an Executive Branch political, Schedule C, or Non-career SES appointee, HHS/FDA may be required to obtain approval by the Office of Personnel Management (OPM) prior to beginning employment. You can find out if you have held one of these appointment types by looking at your Standard Form 50s in your Electronic Official Personnel Folder (eOPF), in Section 5 where the legal authorities are listed. If you have served or are currently serving, you must provide a copy of your SF-50, Notification of Personnel Action, documenting this appointment. In addition, you will be required to respond to the question in the assessment and certify your responses to the questionnaire. Political Appointee FAQ - OPM
      • Probationary Period: Persons newly selected for career appointment to the SES must have their ECQs approved by the OPM Qualifications Review Board and will be required to serve a one-year probationary period.
      • Relocation/Moving Expenses: Will not be authorized.
      • A one-time Relocation or Recruitment will not be offered.
      • Mobility: Individuals selected for SES positions may be subject to reassignment across geographic, organizational, and functional lines.
      • Direct Deposit: All Federal employees are required to have Federal salary payments made by electronic direct deposit to a financial institution of their choosing.
      • Selective Service: As a condition of employment, all male applicants born after 12/31/1959, must have registered for the selective service. If selected for this position, the applicant must sign a statement certifying his registration, or the applicant must demonstrate exempt status under the Selective Service Law.
      • Veterans' Preference: Does not apply to the SES.
      • Reasonable Accommodation: This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact the Bethesda Center HelpDesk (888) 478-4340; TTY/TDD: (866) 539-4484; or by email quickquestions@fda.hhs.gov. The decision on granting reasonable accommodation will be made on a case-by-case basis.
      • Equal Employment Opportunity: The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
      • E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.
    Benefits for federal employees:
    https://www.usajobs.gov/Help/working-in-government/benefits/

    How You Will Be Evaluated

    Once the job opportunity announcement closes (at 11:59 pm ET on 10/10/2019).

    Your résumé and responses to the Assessment Questionnaire are an integral part of the process for determining your basic and specialized qualifications for the position. Responses that are not supported by your résumé will eliminate you from consideration. Your application will be evaluated in the following manner:

    1. Application packages will be reviewed for completeness. Incomplete or late packages will not receive further consideration.

    2. Basic qualifications review. Your résumé and questionnaire will be reviewed to ensure that you meet the Specialized Experience Requirement. If you do not meet this requirement, you will not receive further consideration.

    3. If it is determined that you meet the basic qualifications for the position, your application package will be further evaluated by a rating and ranking panel, and highly qualified candidates may be invited to participate in a structured interview, submit writing samples, and undergo reference checks. Top candidates may be required to submit further written documentation of qualifications.

    4. The HHS FDA Executive Resources Board will review results and make recommendations on final selections to the appointing authority.

    All information concerning qualifications is subject to investigation. You should expect that we will verify performance, suitability, security information and take that information into account in making employment offers. False representation may be grounds for non-consideration, non-selection, and/or appropriate disciplinary action. All initial appointments to an SES position are contingent on approval from OPM's Qualifications Review Board unless the selectee has successfully participated in an OPM approved SES Candidate Development Program. An individual's initial SES career appointment becomes final only after the individual successfully completes a 1-year probationary period. For additional information concerning the SES visit http://www.usajobs.gov/SeniorExecutive.




    Background checks and security clearance

    Security clearance

    Other

    Drug test required

    No

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    Required Documents

    You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

    All applicants are required to submit the following supporting document type(s):

      • Resume
      • SF-50 (showing current status as current federal employee or SES reinstatement eligibility)
    Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
      • Cover Letter
      • Other (QRB Certification, if applicable to show Candidate Development Program Status)
    We strongly encourage you to submit a résumé that is tailored specifically for this executive position to ensure it includes relevant examples of how you possess the technical qualifications, managerial qualification and the five Executive Core Qualifications. Your résumé should emphasize your level of responsibilities, the scope and complexity of programs managed and program accomplishments, including the results of your actions.
      • Applicants typically provide the following information in their résumé:
      • Vacancy announcement number and title of position -
      • Full name, mailing and email addresses, day and evening telephone numbers.
      • Educational information, including the name, city and state of colleges or universities attended, as well as the type of degree received.
      • Information about paid and unpaid work experience related to the position, including: title, duties and accomplishments, employers' name and address, duration of employment, and salary (or Grade, if Federal).
      • Information about honors, awards, and special accomplishments.
    Financial Disclosure Reporting: The Ethics in Government Act, PL 95-521 requires the applicant selected for this position to submit a Public Financial Disclosure Report (OGE form 278) prior to assuming the SES position, annually, and upon termination of employment. Visit the Office of Government Ethics website at www.oge.gov and select Financial Disclosure. Frequently Asked Questions can be found at FAQs/. https://www.oge.gov/web/oge.nsf/Public%20Financial%20Disclosure.

    Do NOT include Personally Identifiable Information (PII) such as Social Security Number or Date of Birth on your résumé.

    For Most Effective Resumes Tips visit: https://help.usajobs.gov/index.php/Most_Effective_Resumes

    Please visit the YouTube Link for additional Tips: https://www.youtube.com/watch?v=bqYkibnuiJU

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    https://www.usajobs.gov/Help/working-in-government/benefits/

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    To apply for this position, you must provide a complete Application Package, which includes all of the documents listed in the REQUIRED DOCUMENTS section of this vacancy announcement.

    The application method for this position is "Résumé Only." Your résumé must not exceed five (5) pages. Any information in excess of 5 pages will not be evaluated. The optional cover letter can be in addition to the 5 pages. Any documents submitted that are not listed in the Required Documents section of this announcement will not be considered.

    A complete application package for this vacancy must be received on-line via the USA Staffing web site by 11:59 PM (EST) on the closing date to receive consideration. Mailed/emailed applications will not be accepted.

    - To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

    - Click the Submit My Answers button to submit your application package. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

    - To verify your application is complete, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Note: Your uploaded documents may take several hours to clear the virus scan process.

    - To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your résumé and/or other documents from your USAJOBS account or your application will be incomplete.

    Note: To return to a previously Saved or Incomplete application you may use the following link: https://applicationmanager.gov.

    If you are unable to apply online and have the required information, please call 1-478-744-2360 to start your Alternate Application. You will be connected with a member of our staff who will initiate the Alternate Application process. More information on the Alternate Application process can be viewed at the following link: https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information.

    Questions regarding this vacancy or the application process should be directed to the HR Specialist. The HR Specialist, Shawniece Beale can be reached at 240-402-4394. Someone is available to answer phone calls and emails from 9:00 AM through 5:00 PM Eastern Time, Monday through Friday excluding Federal holidays.

    This position is located in the HHS Food and Drug Administration (FDA).

    Visit our careers page
    Learn more about what it's like to work at Food and Drug Administration, what the agency does, and about the types of careers this agency offers.
    https://www.fda.gov/AboutFDA/WorkingatFDA/default.htm

    You are encouraged to apply online. Applying online will allow you to review and track the status of your application. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact the ERIC Call Center HelpDesk at (888) 478-4340; TTY/TDD: (800) 877-8339; or by email eric@fda.hhs.gov. (If you request by e-mail, please replace the blank space in the body with the Vacancy Identification Number, VIN, which is 10596511:.) Decisions on granting reasonable accommodation will be made on a case-by-case basis.

    Agency contact information

    Shawniece Beale

    Address

    FDA Office of the Commissioner
    10903 New Hampshire Ave
    Silver Spring, MD 20993
    US
    Learn more about this agency

    The HHS Food and Drug Administration (FDA) has been recognized as one of the Federal Government's best places to work. HHS FDA ranked in the top 23% of agency subcomponents (#80 of 339) in the Partnership for Public Service's "The Best Places to Work in the Federal Government" 2017 ratings. For more information, see www.bestplacestowork.org.

    This position is in the Senior Executive Service (SES), an elite group of senior government leaders who possess a diverse portfolio of experience and expertise required to lead across organizations. This cadre of dedicated executives is charged with providing strategic leadership and upholding a commitment to public service that transcends loyalty to a specific agency mission or individual profession. As an SES member, you will influence the direction of innovation and transformation of the Federal Government and lead the next generation of public servants.

    As part of the SES at HHS, you will be among a group of highly skilled executives, contributing to one of the most important missions in the Federal Government. So, don't just make a career move...make a difference!

    This position is located in the Office of External Affairs (OEA) in Silver Spring, MD.

    Visit our careers page

    Learn more about what it's like to work at Food and Drug Administration, what the agency does, and about the types of careers this agency offers.

    https://www.fda.gov/aboutfda/workingatfda/default.htm/

    Next steps

    Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We strive to make selections within 45 days of the closing date of this announcement (10/10/2019).
    You will receive application status updates via email and via USAJOBS as the process unfolds.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/545101800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.