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    Duties

    Summary

    WHAT IS THE HUMAN CAPITAL OFFICE DIVISION: The HCO mission is to make IRS an employer of choice and a leader in human capital planning and management. It develops strategies and tools for recruiting, hiring, developing and retaining a highly skilled and high performing workforce to support the IRS mission

    See Other Information for locations

    *Amended to Increase Vacancies*

    Learn more about this agency

    Responsibilities

    WHAT DOES A HUMAN RESOURCES SPECIALIST (HR DEVELOPMENT) DO? As a Human Resources Specialist, you will serve as a consultant and advisor to management on identifying training gaps and performance improvement needs. In this role, you will be responsible for developing programs to align learning and development needs with business objectives and evaluating employee training to ensure individual and business needs are being met.

    As a Human Resources Specialist (HR Development) you will:

    • Serve as a performance consultant by using state of the art process models to identify, evaluate, and recommend solutions to improve job performance and which support business goals and mission priorities.
    • Provide advisory services to all levels of staff concerning basic program policies, regulatory, requirements, and procedures.
    • Analyze and evaluate training programs and instructor performance making recommendations to program managers to increase program quality and overall effectiveness.
    • Apply tools to evaluate training programs, and analyze the feedback to improve training courses and delivery.
    • Study and apply evolving trends, developments, and applications in the employee development and learning field, including e-learning, to ensure that the business unit offers the latest in adult learning.
    • Develop guidelines, instructional methods, course materials, training aids, and improved applications of educational technology for use by education specialists, instructors, managers/supervisors, and employees.

    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

    Travel Required

    Occasional travel - 1-5 nights per month may be required.

    Supervisory status

    No

    Promotion Potential

    12

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    Requirements

    Conditions Of Employment

    • Refer to Other Information
    • Click "Print Preview" to review the entire announcement before applying.
    • Must be a U.S. Citizen or National
    • IRS Employees with Career or Career Conditional Appointments

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    Qualifications

    You must meet the following requirements by the closing date of this announcement.  

    GS-12 LEVEL:  You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service.  Specialized experience for this position includes:  A wide range of human resources development (HRD) concepts, practices, laws, regulations, policies, and precedents to provide comprehensive HRD management advisory and technical services on substantive organizational functions and work practices relating to learning and employee development; Extensive knowledge of and skill in applying practices and techniques of education, adult learning theory, performance consulting, change management, and employee development to assess, define, and meet organizational learning needs. Your experience must also demonstrate comprehensive knowledge of instructional design principles and the processes used in designing and delivering learning products to improve employee performance, increase employee satisfaction, and facilitate management involvement in employee development; Knowledge of and skill in analytical methods and diagnostic techniques to identify, evaluate, and recommend to management HRD and non-HRD interventions to resolve complex interrelated HR problems and issues. In addition, your experience must demonstrate knowledge of negotiation methods and conflict resolution techniques to collaborate in a team environment, negotiate agreements, and resolve conflicts; Experience using knowledge of oral communication techniques to deliver briefings and help others to understand and accept findings and recommendations and negotiate solutions and written communication techniques to prepare project papers, briefings, and training material.

    -The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-timework; part-timework is considered on a prorated basis.
    -To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
    In addition to the above requirements, you must meet the following, if applicable:

    You must have been at the GS-11 level for 52 weeks (time-in-grade requirement).

    Education

    Additional information

    *AMENDED* 

    Twelve (12) Positions are located in HCO: LEADS: Centralized Delivery Services (CDS). Twelve (12) positions to be filled in any of the following PODs:

    5045 E. Butler, Fresno, CA (CA4664), 1821 Directors Blvd, Austin, TX (TX1962), 3651 S IH-35, Austin, TX (TX2038),  310 Lowell Street, Andover, MA (MA0137),  1040 Waverly Avenue, Holtsville, NY (NY0376), 2970 Market Street, Philadelphia, PA (PA0809), 1160 W. 1200 S, Ogden, UT (UT0036), 2262 Wall Avenue, Ogden, UT (UT1428),

    If vacancies are available may be filled in any of the following: 5333 Getwell Road, Memphis, TN (TN0005).:  1030 Clay Street, Oakland, CA (CA0281), 401 W. Peachtree Street, Atlanta GA (GA0087), 4800 Buford Highway, Chamblee, GA (GA1016), 2385 Chamblee Tucker Road, Chamblee, GA (GA0010), 333 Scott Street, Covington, KY (KY2032), 5000 Ellin Road, Lanham-Seabrook, MD (MD0278), 333 W. Pershing Road, Kansas City, MO (MO1937), ), 1100 commerce street, Dallas, TX (TX0284), 290 Bwy-Foley Square, New York, NY (NY0350), 250 Murall Drive, Kearneysville, WV (WV0191), 400 North Eighth Street, Richmond, VA (VA0088), 230 S. Dearborn Street, Chicago, IL (IL0236), 1222 Spruce Street, St. Louis, MO (MO0106), 575 N. Pennsylvania, Indianapolis, IN (IN0133), 985 Michigan Avenue, Detroit, MI (MI0800), 1220 SW 3rd Avenue, Portland, OR (OR0043), 915 Second Avenue, Seattle, WA (WA0101), 400 West Bay Street, Jacksonville, FL (FL0067), 801 Civic Center Drive W., Santa Ana, CA (CA7395) OR 7 Tabonuco Street, Guaynabo, PR (PR3930).

    POSITION DESCRIPTIONS: 95647 
    A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx


    CONDITIONS OF EMPLOYMENT:

    • We may select from this announcement or any other source to fill one or more vacancies.
    • This is a bargaining unit position.
    • Alternative work schedule, staggered work hours or telework may be available.
    • Tour of Duty: Monday - Friday 8:00 a.m. - 4:30 p.m.
    • Tour of Duty may be adjusted occasionally to accommodate workload needs and may include periodic coverage of later shifts.
    • Local travel among campus buildings/locations will be required.
    • The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.
    • Must meet IRS telework eligibility requirements

    If you are an IRS/Treasury employee eligible for consideration under the Career Transition Assistance Plan (CTAP), you must submit proof of eligibility by 11:59 PM ET on the closing date of this announcement. If you have any questions concerning your eligibility please refer back to the CTAP Documentation link in the vacancy under How You Will Be Evaluated.

    Additional information: The offices within Leadership, Education and Delivery Services (LEADS) support various aspects of learning and education within the service, including, but not limited to: classroom and virtual training delivery; leadership training and development; training policy; training contracts; knowledge management and learning management systems; training plans, approval and evaluation; and LEADS budget plan development.

    How You Will Be Evaluated

    Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
    Rating: Your application will be evaluated on the CJEs of the position to be filled per the National Agreement Article 13.
    Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/
    Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.


    Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
    If you are a displaced or surplus Treasury employee eligible for the Career Transition Assistance Plan (CTAP), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.


    To preview questions please click here.

    Background checks and security clearance

    Security clearance

    Not Required

    Drug test required

    No

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    Required Documents

    A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).  

    All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips

    Career Transition Assistance Program (CTAP) DOCUMENTATION
    If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.
    IRS Reassignment Preference Program (RPP)
    You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
    PERFORMANCE APPRAISAL/AWARDS
    Submit a copy of your most recent completed performance appraisal.
    IRS employees: if a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
    EDUCATION DOCUMENTATION
    If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time.
    An official transcript will be required if you are selected.
    A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
    If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.  

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    This is an open continuous roster announcement which allows applicants to apply up to the last cutoff date listed in the announcement.  The roster open period is 06/24/2019 through 01/08/2019.  The roster will be used to fill an anticipated two (2) vacancies throughout the next 12 months. Selections may be made through 04/08/2020.  Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they become available. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of each of the following cutoff dates to be considered: 07/08/2019, 10/08/2019, 01/08/2019.

     The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
    Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://jobs.irs.gov/seasonal/reasonable-accommodation.html We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us Deborah.L.Smith2@irs.gov if you require this for any part of the application and hiring process.

    • To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
    • You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
    • To complete, you must click the “Submit Application” button located at the bottom of the “Application Review” page.
    • To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received.
    • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

      If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJOBS Help Desk.

    Agency contact information

    IRS JOBS ONLINE HELP DESK

    Address

    INTERNAL REVENUE SERVICE
    1040 Waverly Avenue STOP 12
    Holtsville, New York 11742
    United States
    Learn more about this agency

    WHY IS THE IRS A GREAT PLACE TO WORK?As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world’s biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all.

    The IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement and information technology. You will be challenged and supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career.

    Next steps

    You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”
    Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/537458500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.