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    Duties

    Summary

    **RECRUITMENT/RELOCATION INCENTIVE MAY BE OFFERED TO HIGHLY QUALIFIED CANDIDATE**

    Current permanent Federal employees should apply under announced BH-17-484-CB-2024708-BU.

    The VA Black Hills Health Care System (VA BHHCS) is located in the beautiful Black Hills of Western South Dakota. South Dakota has No State Income Tax, has been named one of the Happiest and Safest States in the nation, is home to Top Ten Scenic Drives and Top Ten National Forests, features an Outdoor Life's Top City for Outdoor Enthusiasts and hosts the legendary annual Sturgis Motorcycle Rally.

    VA BHHCS is where we live and work in rural small town settings, only minutes from Rapid City's shopping, dining, cultural, and entertainment venues. We offer rich history, including Mammoths and Prehistoric Civilizations, the 7th Cavalry, Deadwood, and Mount Rushmore. Hiking, fishing, rock climbing, canoeing, water skiing, golf, snowmobiling, hunting, camping, downhill and cross country skiing, motorcycling--the opportunities are endless. The Black Hills includes stunning landscapes such as Black Elk Peak, Bear Butte, the Badlands and the Needles Highway. When it's time for civilization, you'll find the Black Hills hosting local and national theatre groups, movie companies, national pow wow competitions, international dance troupes, symphony orchestras, and a variety of entertainers. Sports enthusiasts will find auto races, college sports, semi-pro hockey, and some of the best in rodeo. 

    VA BHHCS is a multi-campus health care system, with approximately 1100 employees, providing primary care, acute medicine, surgery, behavioral health, nursing home and domiciliary care from medical centers located at Fort Meade and Hot Springs, South Dakota as well as a staffed Community Based Outreach Clinic in Rapid City and numerous contracted and staffed clinics in Western South Dakota, Northern Nebraska and Eastern Wyoming.

    VA encourages persons with disabilities to apply.  The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

    Learn more about this agency

    Responsibilities

    The position's primary duties will be to triage and take action as appropriate on telephone requests from all pharmacy customers including Veterans, caregivers, nurses, providers, and external customers such as nursing homes. They must process patient's requests appropriately, applying knowledge of pharmacy practice, VA regulations, and hospital procedure, seeking assistance from clinical staff for urgent concerns. To assure that patients receive quality care in a timely fashion, the pharmacy technician must maintain a working knowledge of all pharmacy systems and processes.
    Work Schedule:  Monday-Friday 7:00 am - 3:30 pm or 8:00 am - 4:30 pm
    Functional Statement Title/#:  Call Center Pharmacy Technician GS-0661-06

    Travel Required

    Occasional travel - May be required between VA BHHCS Facilities

    Supervisory status

    No

    Who May Apply

    This job is open to…

    United States Citizens

    Questions? This job is open to 1 group.

  • Job family (Series)

    0661 Pharmacy Technician

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    Requirements

    Conditions Of Employment

    • Must pass pre-employment examination
    • Must be proficient in written and spoken English
    • Designated and-or Random Drug Testing required
    • Background and-or Security Investigation required
    • Selective Service Registration is required for males born after 12/31/1959.

    Physical Requirements:  The work is primarily sedentary.  Physical demands do not exceed those of a typical office setting.  There may be some walking, standing, twisting, turning, sitting, pushing, bending, repetitive keyboarding, or carrying of light items.  Some positions may require sitting for long periods of time at a computer terminal typing data while talking on a telephone headset.



    Qualifications

    Basic Requirements:  

    • U.S. citizenship.  Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
    • Education or Experience. A high school diploma or equivalent; or at least 3 months experience.
    • Certification:  Certification by the National Pharmacy Technician Certification Board (PTCB) is required at grades GS-6 and above.
    • Physical Requirements.  VA Directive and Handbook 5019.
    • English Language Proficiency.  Pharmacy technicians appointed to direct patient care positions must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).  Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.  You will receive credit for all qualifying experience, including volunteer experience.

    Grade Determinations: 

    GS 6
    (a) Experience. One year experience at the next lower level, and must fully meet the KSAs at the next lower level. In addition, the candidate must demonstrate the following technical KSAs and the potential to acquire the assignment specific KSAs designated by an asterisk (*):
    (b) Certification. PTCB certification is required at this grade level and above.
    (c) Demonstrated Knowledge, Skills, and Abilities
    1. Ability to solve problems and make recommendations, e.g., troubleshoot operational problems and
    refer for appropriate action.
    2. Knowledge of the operation and care of automated equipment.
    3. Knowledge of, and ability to follow, written instructions for compounding with aseptic technique for
    hazardous materials such as oncology agents.
    4. Knowledge, and ability to perform, compounding with aseptic technique for routine sterile products.
    5. Knowledge of policies and procedures for inventory management in specialized areas such as
    emergency carts.
    6. Knowledge of the computerized prescription process demonstrated by the ability to input prescriptions
    and medication orders.
    References: VA Handbook 5005/15, Part II, Appendix G28.  This can be found in the local Human Resources Office.

    Education

    Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.  You can verify your education here: http://ope.ed.gov/accreditation/.   If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

    Additional information

    It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

    This job opportunity announcement may be used to fill additional vacancies.

    This position is in the Excepted Service and does not confer competitive status.

    How You Will Be Evaluated

    IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

     

    Your application, résumé and/or supporting documentation will be verified.  Please follow all instructions carefully.  Errors or omissions may affect consideration for employment.

     

    NOTE: The Professional Standards Board (a peer-review group) will review the selected candidate’s education and experience and recommend the grade and salary at which the candidate will be placed.  For internal selectees eligible for promotion, the board will determine grade and HR will determine step in accordance with policy.

    Background checks and security clearance

    Security clearance

    Other

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    Required Documents

    All applicants are required to submit the following supporting document type(s):
       ·Other (Application for Associated Health Occupations 10-2850c signed on pages 3 and 4 and copy of PTCB Certification)
       ·Resume

    Applicants may also submit the following supporting document type(s),which may not be required for all applicants:


       ·Cover Letter
       ·DD-214
       ·OF-306
       ·Other Veterans Document
       ·SF-15
       ·SF-50
       ·Transcript

    VA Form 10-2850c - Application for Associated Health Occupations (required). Available at the VA Forms website: http://www.va.gov/vaforms/search_action.asp?FormNo=10-2850&tkey=&Action=Search.

    Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, etc. You will not be contacted for additional information.

    Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), or 10pt (CP/CPS, XPP, XP), or for Sole Survivor Preference (SSP), on the Occupational Questionnaire in the section(s) provided. A legible copy of your DD214(s) indicating character of service, disability certification, SF-15 (if claiming 10 pt. preference) or if you are currently serving on active duty and expected to be released or discharged within 120 days; documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), or dates of impending separation.  Documentation is required for eligibility verification.

    Faxing Applications or Supporting Documents:  You are encouraged to apply online.  Applying online will allow you to review and track the status of your application. If you are unable to apply online or unable to upload your supporting documents to your online application, follow the directions located at the following site: Fax Options.  The Vacancy ID of the job opportunity announcement is 2024735.

    NOTE:  If you applied online and your application is complete, do not fax the paper application (1203-FX) as this will overwrite your prior online responses and may result in you being found ineligible.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    VA offers a comprehensive benefits package.  This link provides an overview of the benefits currently offered: http://www.vacareers.va.gov/why-choose-va/benefits/index.asp.

    Receiving Service Credit for Earning Annual (Vacation) Leave:  Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. 

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    All applicants are encouraged to apply online.

    To apply for this position, you must complete the View Occupational Questionnaire and submit the documentation specified in the Required Documents section below.

    The complete application package must be submitted by 11:59 PM (EST) on Tuesday, December 12, 2017 to receive consideration.

    1.  To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

    2.  Click Submit My Answers to submit your application package.

    NOTE:  It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. 

    To verify your application is complete,log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.  Your uploaded documents may take several hours to clear the virus scan process.

    To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement.  You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

    Agency contact information

    Carol Best

    Address

    VHA Black Hills HCS
    113 Comanche Road
    Fort Meade, SD 57741
    Learn more about this agency

    Vacancy Identification Number (VIN): 2024735

    OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

    Next steps

    After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.  During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly.  After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided).  Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview.  All referred applicants receive a final notification once a selection decision has been made. 

    You may check the status of your application at any time by logging into your USAJOBS account and clicking on “Application Status.”  For a more detailed update of your status, click on “more information.”  Information regarding applicant notification points can be found in the USAJobs Resource Center.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/484907300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.