WHAT IS THE WAGE AND INVESTMENTDIVISION: The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments.
This is a collateral duty assignment with no promotion potential, change to your current permanent position description of record or post of duty.
Summary
WHAT IS THE WAGE AND INVESTMENTDIVISION: The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments.
This is a collateral duty assignment with no promotion potential, change to your current permanent position description of record or post of duty.
WHAT DOES A TERRITORY LEAD ON-THE-JOB INSTRUCTOR DO? As a Territory Lead OJI Instructor you will Consult with the area training analyst to establish the list of trainees ready for OJT. Assist managers and OJIs to develop individualized OJT plans for each trainee based on instructor feedback in the OJT guide and student identified opportunities for improvement. Develop exercises and examples that can be made available to FA training. Provide backup and assistance to Territory OJIs as necessary. Attend Training Analyst conference calls for all lead OJIs and conference calls for instructors, OJIs and managers following each classroom training class. Ensure completed OJT is recorded in the ELMs learning history of each trainee who has completed OJT.
As a TERRITORY LEAD ON-THE-JOB INSTRUCTORCadre member you will:
Maintain a list of trainees to receive on-the-job-training (OJT)
Ensure each trainee has an OJI
Ensure Managers and OJIs develop individualized OJT Plans for each trainee based on instructor and student feedback
Monitor the completion of OJT and track recordation in learning plans
Answer OJT questions from the field
Attend conference calls for Lead OJIs, instructors, OJIs and Managers
Be a coach and mentor to Area OJIs and provide backup and assistance
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
Click "Print Preview" to review the entire announcement before applying.
Must be a U.S. Citizen or National
IRS Employees with Career or Career Conditional Appointments.
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Qualifications
You must meet the following requirements by the closing date of this announcement.
BASIC REQUIREMENTS: (All grade levels) Your experience must demonstrate technical expertise to plan and conduct formal training on basic or advanced areas of tax law, procedures, policies, techniques, or other specialized fields unique to your position/occupation. The cadre position covered by this announcement is identified below:
** To be eligible you must be in Wage and Investment, Customer Assistant-Relationship & Education (CARE), Field Assistant 3. Must apply to current Post of Duty, city and state in the locations listed. Must currently be on PD #96490 OR PD #96529. Employee will remain on their Current Tour of Duty.**
-The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part- time work is considered on a prorated basis. -To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
Additional information
10(Ten)Positions are located in Wage and Investment Customer Assistant-Relationship & Ed(Care) Field Assistance at the following locations:
4375 N Vantage Dr, Fayetteville, AR 72703 (AR1316)
3205 Williams Blvd SW, Cedar Rapids, IA (IA1550)
230 S. Dearborn Street, Chicago, IL (IL0236)
306 W Eldorado Street, Decatur, IL (IL1914)
2001 Butterfield Road, Downers Grove, IL (IL2337)
3101 Constitution Drive, Springfield, IL (IL2454)
5100 River Rd, Schiller Park, IL (IL2558)
4920 E. State St., Rockford, IL (IL2636)
575 N Pennsylvania, Indianapolis, IN (IN0133)
7409 Eagle Crest Blvd, Evansville, IN (IN1822)
6717 Shawnee Mission Parkway, Overland Park, KS (KS1603)
3007 Knight Street, Shreveport, LA (LA1340)
30 East Seventh Street, Wells Fargo Place, St. Paul, MN (MN1600)
1921 Excel Drive, Eastwood Office Park, Mankato, MN (MN1674)
1550 American Blvd East, Bloomington, MN (MN1675)
1222 Spruce, St. Louis, MO (MO0106)
30 West Pershing Rd., Kansas City, MO (MO2011)
100 1st Street SW, Suite 104, Minot, ND (ND0014)
657 2nd Ave N, Fargo, ND (ND0046)
300 E 3rd Street, North Platte, NE (NED001)
55 North Robinson, Oklahoma City, OK (OK1356)
801 Broadway, Nashville, TN (TN0052)
22 N Front Street, Memphis, TN (TN2070)
341 Pine Street, Abilene, TX (TX0001)
819 Taylor Street, Fritz G. Lanham FB, Fort Worth, TX (TX0224)
1205 Texas, Lubbock, TX (TX0230)
1100 Commerce Street, Dallas, TX (TX0284)
8701 S Gessner, Houston, TX (TX0297)
1919 Smith, Houston, TX (TX0298)
4050 Alpha Rd, Farmers Branch, TX (TX0302)
8876 Gulf Freeway, Houston, TX (TX1861)
4309 Jacksboro Highway, Wichita Falls, TX (TX2074)
We may select from this announcement or any other source to fill one or more vacancies.
This is a bargaining unit position.
Alternative work schedule, staggered work hours or telework may be available.
Tour of Duty: Monday - Friday 8:00 a.m. - 4:00 p.m.
Must meet IRS telework eligibility requirements.
The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination. Rating: Your application will be evaluated per the National Agreement Article 13 and Article 30. Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, training, performance appraisal and awards relevant to the duties of this position (i.e., teaching expertise, subject matter experience, course writing and presenting experience and recent instructor experience). IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/. Your rating may be lowered, if your responses to the online questions are not supported.
Referral: If you are a qualified candidate, your application will be referred in score order to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site. If selected, an instructor will remain in the cadre for 2 years. After 2 years, an employee will need to reapply to remain in the cadre.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips.
PERFORMANCE APPRAISAL/AWARDS: Submit a copy of your most recent completed performance appraisal. IRS employees: If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified. EDUCATION DOCUMENTATION: If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://jobs.irs.gov/seasonal/reasonable-accommodation.html We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact Toi Hamilton at 816-499-4400 if you require this for any part of the application and hiring process.
To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
To complete, you must click the “Submit Application” button located at the bottom of the “Application Review” page.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
INTERNAL REVENUE SERVICE
333 West Pershing Road
Kansas City, Missouri 64108
United States
Next steps
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips.
PERFORMANCE APPRAISAL/AWARDS: Submit a copy of your most recent completed performance appraisal. IRS employees: If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified. EDUCATION DOCUMENTATION: If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://jobs.irs.gov/seasonal/reasonable-accommodation.html We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact Toi Hamilton at 816-499-4400 if you require this for any part of the application and hiring process.
To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
To complete, you must click the “Submit Application” button located at the bottom of the “Application Review” page.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
INTERNAL REVENUE SERVICE
333 West Pershing Road
Kansas City, Missouri 64108
United States
Next steps
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
