WHAT IS THE LARGE BUSINESS AND INTERNATIONAL DIVISION? The Large Business and International (LB&I) business unit provides service and enforcement activities to support tax compliance of businesses and related entities with assets of $10 million or more, as well as small U.S. businesses engaged in international, U.S. citizens abroad, and foreign persons and businesses with a U.S. tax requirement.
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Summary
WHAT IS THE LARGE BUSINESS AND INTERNATIONAL DIVISION? The Large Business and International (LB&I) business unit provides service and enforcement activities to support tax compliance of businesses and related entities with assets of $10 million or more, as well as small U.S. businesses engaged in international, U.S. citizens abroad, and foreign persons and businesses with a U.S. tax requirement.
WHAT DOES A FRONT LINE MANAGER DO? As a Front Line Manager, first level supervisor, you will be responsible for assigning, directing, and reviewing the work of subordinate employees. You will use your leadership skills and management techniques for planning, scheduling, and coordinating work operations, planning and carrying out the training and development of employees, evaluating employees' work performance, and in performing all other related administrative functions. Generally, you will direct the work operations of subordinates performing administrative, complex clerical, technical and/or work comparable in nature. The functions, activities, and services provided may have limited geographic coverage and support activities within specific agency program segments.
As a Front Line Manager you will:
Plan work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for completion of work.
Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
Evaluate work performance of subordinates and make recommendations for outstanding performance recognition and/or disciplinary action.
Give advice, counsel, or instruction to employees on work and administrative matters.
Interview candidates for positions within the organization/unit, and recommend appointment, promotion, or reassignment to such positions.
Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
Identify developmental and training needs of employees, providing or arranging for needed development and training.
Initiate ways to improve production, work processes, and/or to increase the quality of the work directed.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov.
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Must be a U.S. Citizen or National
IRS Employees with Career or Career Conditional Appointments
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Qualifications
You must meet the following requirements by the closing date of this announcement.
BASIC REQUIREMENTS (FRONT LINE MANAGER): You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service. To be qualifying for this position your experience should be sufficient to demonstrate:
Experience with management techniques, methods, theories, principles, and labor relations concepts, to assure optimum utilization of personnel, equipment, and space for the accomplishment of all program objectives with combined technical and administrative oversight
Experience applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled
Experience applying basic budget management principles and practices (i.e., ability to maintain and manage financial resources)
Experience applying communicative techniques to effectively and diplomatically interact with internal and external customers.
-The experience may have been gained in the public sector, private sector or VolunteerService. One year of experience refers to full-timework; part-time work is considered on a prorated basis. -To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
Education
PODs CONTINUED FROM OTHER INFORMATION:
(NC1151) RALEIGH; (NC2598) CHARLOTTE; (NC2668) GREENSBORO; (NE0051) OMAHA; (NJ0145) PATERSON; (NJ4360) MOUNTAINSIDE; (NJ4664) ISELIN; (NJD001) EDISON; (NV7516) LAS VEGAS; (NY0128) 201 Varick St, New York, NY; (NY0282) 26 Federal Plaza, New York, NY; (NY0300) ALBANY; (NY0350) 290 Bwy - Foley Square, New York, NY; (NY7064) ROCHESTER; (NY7340) BUFFALO; (NY7501) BETHPAGE; (OH0189) CINCINNATI; (OH0208) COLUMBUS; (OH2320) INDEPENDENCE; (OK1356) OKLAHOMA CITY; (OK1358) TULSA; (OR0043) PORTLAND; (PA0233) PITTSBURGH; (PA0277) 600 Arch St, Philadelphia, PA; (PA0507) KING OF PRUSSIA; (PA0809) 2970 Market St, Philadelphia, PA; (PR4001) GUAYNABO; (RI7085) WARWICK; (TN0005) MEMPHIS; (TN0052) NASHVILLE; (TN2709) FRANKLIN; (TX0227) 300 E. Eighth St, Austin, TX; (TX0297) 8701 S Gessner, Houston, TX; (TX0298) 1919 Smith, Houston, TX; (TX0302) FARMERS BRANCH; (TX2038) 3651 S IH-35, Austin, TX; (TX2298) 12941 I 45, Houston, TX; (TX2559) SAN ANTONIO; (TX2653) FORT WORTH; (TX2835) 12309 N Mopac Expwy, Austin, TX; (UT0035) 324 25th St, Ogden, UT; (UT1431) 2484 S Washington Blvd, Suite 200, Ogden, UT; (UT1434) 105 23rd St, Ogden, UT; (UT1522) SALT LAKE CITY; (VA0008) VIENNA; (VA0088) RICHMOND; (WA0101) SEATTLE; (WI1696) WAUKESHA; (WI1720) MILWAUKEE
Additional information
1 Position in LB&I, ADCCI, Data Solutions to be filled in any of the following LB&I Core Cities: (AL2085) BIRMINGHAM; (AR0063) LITTLE ROCK; (AR1316) FAYETTEVILLE; (AZ7748) PHOENIX; (CA0150) LOS ANGELES; (CA0154) SAN FRANCISCO; (CA0273) LONG BEACH; (CA0281) OAKLAND; (CA0316) SAN DIEGO; (CA0521) LAGUNA NIGUEL; (CA6116) SAN JOSE; (CA6139) SACRAMENTO; (CA6218) GLENDALE; (CA7395) SANTA ANA; (CAD002) EL MONTE; (CO1811) DENVER; (CT0013) HARTFORD; (CT0061) NEW HAVEN; (CT3438) NORWALK; (DC0022) 1111 Constitution Ave NW, Washington, DC; (DC0198) 77 K Street NE, Washington, DC; (DC0221) 999 N Capitol St NE, Washington, DC; (DE0052) NEWARK; (FL0061) MIAMI; (FL0067) JACKSONVILLE; (FL2257) MAITLAND; (FL2347) PLANTATION; (FL2971) TAMPA; (FL3285) FT MYERS; (FLD002) WEST PALM BEACH; (GA0087) 401 W Peachtree St, Atlanta, GA; (GA2004) 2888 Woodcock Blvd, Atlanta, GA; (GA2401) MARIETTA; (HI8171) HONOLULU; (IA0112) DES MOINES; (IL0236) CHICAGO; (IL2337) DOWNERS GROVE; (IL2558) SCHILLER PARK; (IN0133) INDIANAPOLIS; (KS1615) WICHITA; (KY0086) LOUISVILLE; (LA1336) NEW ORLEANS; (MA0131) BOSTON; (MA5632) STONEHAM; (MA5863) SOUTHBORO; (MA5955) BROCKTON; (MD0055) BALTIMORE; (MD1248) ROCKVILLE; (MD0278) NEW CARROLLTON; (MI0800) DETROIT; (MI1942) CLINTON TOWNSHIP; (MI2097) FARMINGTON HILLS; (MI2181) PONTIAC; (MI2210) GRAND RAPIDS; (MI2218) ANN ARBOR; (MI3022) FLINT; (MN1675) BLOOMINGTON; (MO1833) TOWN AND COUNTRY; (MO2008) LEES SUMMIT;
We may select from this announcement or any other source to fill one or more vacancies.
This is a non-bargaining unit position.
Alternative work schedule, staggered work hours or telework may be available.
Must meet IRS telework eligibility requirements.
Tour of Duty: Monday - Friday 8 a.m. - 4:30 p.m.
The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.
If you are an IRS/Treasury employee eligible for consideration under the Career Transition Assistance Plan (CTAP), you must submit proof of eligibility by 11:59 PM ET on the closing date of this announcement. If you have any questions concerning your eligibility please refer back to the CTAP Documentation link in the vacancy under How You Will Be Evaluated.
Subject to a 1-year supervisory or managerial probationary period (unless already completed).
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
Rating: Your application will be evaluated on the leadership and technical competencies of the position to be filled per the Service's Management Selection Program (MSP) 2.0 which covers Frontline, Department and Senior Manager positions. Technical competencies for this position are: Business Process Improvement, Compliance, Data Analysis, Program/Project Management, and Influencing/Negotiating.
IRS employees must complete the Leadership Succession Review (LSR) Assessment. Step by step instructions, on the on-line self assessment and managerial assessment, are available at http://hco.web.irs.gov/apps/CAC/LSR2/mgr_check.asp. The results from this assessment are used in ranking applicants on the leadership competencies. You will need the results from this assessment to complete your CareerConnector on-line application. Your rating may be lowered, if your responses to the online questions are not supported.
Referral: You will be assigned to one of three quality groups. Each group represents a quality level (i.e., Superior/Best Qualified, Highly Qualified, Qualified). Candidates will be considered in quality group order. If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Treasury employee eligible for the Career Transition Assistance Plan (CTAP), you must receive a score ofHIGHLY QUALIFIED or better to be rated as well qualified to receive special selection priority.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible). All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips
Career Transition Assistance Plan (CTAP) DOCUMENTATION: If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area. IRS Reassignment Preference Program (RPP): You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
PERFORMANCE APPRAISAL/AWARDS: Submit a copy of your most recent completed performance appraisal. IRS employees: If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified. Non-IRS employees are to submit documentation to support any performance related awards received within the past 3 years (i.e., a copy of award SF-50 or documentation that includes company/institution name, date, monetary amount (if any) and reason for award. EMPLOYMENT DOCUMENTATION: For non-IRS employees submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status. (The “position occupied” block on the SF-50 should show a “1” and your “tenure” block should show a “1” or “2”.) EDUCATION DOCUMENTATION: If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time. Non-IRS employees may substitute an SF-50 showing you held the series. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://jobs.irs.gov/seasonal/reasonable-accommodation.html We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us at SBSEINTAPPS@IRS.GOV if you require this for any part of the application and hiring process.
To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
To complete, you must click the “Submit Application” button located at the bottom of the “Application Review” page.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
INTERNAL REVENUE SERVICE
2970 Market Street
Philadelphia, Pennsylvania 19104
United States
Next steps
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.” Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible). All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips
Career Transition Assistance Plan (CTAP) DOCUMENTATION: If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area. IRS Reassignment Preference Program (RPP): You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
PERFORMANCE APPRAISAL/AWARDS: Submit a copy of your most recent completed performance appraisal. IRS employees: If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified. Non-IRS employees are to submit documentation to support any performance related awards received within the past 3 years (i.e., a copy of award SF-50 or documentation that includes company/institution name, date, monetary amount (if any) and reason for award. EMPLOYMENT DOCUMENTATION: For non-IRS employees submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status. (The “position occupied” block on the SF-50 should show a “1” and your “tenure” block should show a “1” or “2”.) EDUCATION DOCUMENTATION: If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time. Non-IRS employees may substitute an SF-50 showing you held the series. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://jobs.irs.gov/seasonal/reasonable-accommodation.html We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us at SBSEINTAPPS@IRS.GOV if you require this for any part of the application and hiring process.
To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
To complete, you must click the “Submit Application” button located at the bottom of the “Application Review” page.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
INTERNAL REVENUE SERVICE
2970 Market Street
Philadelphia, Pennsylvania 19104
United States
Next steps
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.” Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
