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IT Specialist, GS-2210-12/13 (MAP)

Department of Commerce
National Oceanic and Atmospheric Administration
This job announcement has closed

Summary

This position is located in the National Weather Service (NWS), Southern Region, Weather Forecast Office (WFO), with one vacancy in each listed location: Slidell, LA; Calera, AL; Morristown, TN; and Key West, FL. 

Monster Government Solutions (MGS) will be performing scheduled maintenance beginning Saturday, February 15th at 12:01 a.m. ET and ending on Sunday, February 16th at 6:00 p.m. ET. You may not be able to complete the application process during this time.

Overview

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Reviewing applications
Open & closing dates
02/12/2020 to 02/26/2020
Salary
$76,721 to - $126,336 per year
Pay scale & grade
GS 12 - 13
Locations
Calera, AL
1 vacancy
Key West, FL
1 vacancy
Slidell, LA
1 vacancy
Morristown, TN
1 vacancy
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - Up to 15% of domestic travel may be required.
Relocation expenses reimbursed
Yes—Payment of relocation expenses is authorized.
Appointment type
Permanent
Work schedule
Full-Time
Service
Competitive
Promotion potential
13 - If you are selected for a position with further promotion potential, you may be non-competitively promoted if you perform successfully and if recommended by management.
Supervisory status
No
Security clearance
Other
Drug test
No
Announcement number
NWS-SR-2020-0006
Control number
559471100

Duties

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The working title for this position is an Information Technology Officer. As an Information Technology Officer, you will perform the following duties:

  • Provide application and program support to forecasters and staff by performing installation, configuration and software maintenance of existing application programs.
  • Manage the implementation of projects relating to the Region’s software, hardware, networks, and other IT systems.
  • Provide quality assessment and assurance for the operation of IT services and programs and identify best practices and service improvement initiatives in support of systems.
  • Oversee the technical staff working on projects, assign tasks and ensure work is on schedule and within budget.
  • Advise the Meteorologist in Charge on IT use and considerations affecting the budget and resources.

These duties are described at the full performance level (FPL) GS-13, the GS-12 is developmental leading to such performance.

Requirements

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Conditions of employment

  • Must be a U.S. Citizen or National to apply.
  • Required to pass a background investigation and fingerprint check.
  • Must be suitable for Federal employment.
  • Must be registered for Selective Service, if applicable (www.sss.gov).
  • Time-in-grade/band must be met by closing date of announcement.

This position requires a Public Trust Security Clearance.

* A one year probationary period may be required.

* Payment of relocation expenses is authorized.

* This position is in the bargaining unit.

Applicants must meet ALL application requirements, to include a complete online resume, by 11:59 p.m. EASTERN TIME (ET) on the closing date of this announcement.

Qualifications

Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards.  This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy.

EDUCATION:   There is no positive education requirement for this position.

IT COMPETENCIES: For all positions, individuals must have IT‐related experience (which may be may be obtained by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate) demonstrating each of the four competencies listed below:

  1. Attention to Detail ‐ Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service ‐ Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication ‐ Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving ‐ Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

SPECIALIZED EXPERIENCE: Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service.  Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position.  This experience need not have been in the federal government.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.  You will receive credit for all qualifying experience, including volunteer experience.

To qualify at the GS-12 level:

SPECIALIZED EXPERIENCE: In addition to meeting the IT Competencies above, applicants must also possess one full year (52 weeks) of specialized experience equivalent to the GS-11 in the Federal service. Specialized experience MUST include all of the following:

  • Coordinating application and program support for software installations and configurations; and
  • Performing software maintenance in LINUX and Windows environments.

To qualify at the GS-13 level:

SPECIALIZED EXPERIENCE: In addition to meeting the IT Competencies above, applicants must also possess one full year (52 weeks) of specialized experience equivalent to the GS-12 in the Federal service. Specialized experience MUST include all of the following:

  • Providing application and program support for software installations and configurations;
  • Installing and maintaining software in LINUX and Windows environments; and
  • Assisting with the development of plans for IT systems and programs.

Education

Substitution of education for specialized experience is not applicable to this vacancy.

Additional information

CTAP and ICTAP candidates will be eligible if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management’s Career Transition Resources website at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

CTAP applicants MUST submit the following documents:

  1. A copy of your specific RIF notice; notice of proposed removal for failure to relocate; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice eligibility for discontinued service retirement, or similar notice).
  2. A copy of your SF-50 “Notification of Personnel Action”, noting current position, grade level, and duty location;
  3. A copy of your latest performance appraisal including your rating; and
  4. Any documentation from your agency that shows your current promotion potential.
ICTAP applicants MUST submit the following documents:
  1. A copy of your RIF separation notice; notice of proposed removal for failure to relocate; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
  2. A copy of your SF-50 “Notification of Personnel Action” documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc;
  3. A copy of your latest performance appraisal including your rating; and
  4. Any documentation from your agency that shows your current promotion potential.
NOAA participates in e-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that enables participating employers to electronically verify the employment eligibility of their newly hired employees.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume, optional cover letter and supporting documentation to determine if you meet the minimum qualifications for the position.  If you meet the minimum qualifications stated in the vacancy announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions).  However, your resume or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered.  The best-qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.

The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:

ALL GRADES:

  • Ability to perform installation, configuration, and software maintenance of programs.
  • Ability to plan advanced system projects for software, hardware, and networks.
  • Knowledge of design principles, theory of operation and operating practices for IT equipment, software, telecommunications, networking, and security.
  • Ability to plan and organize technical staff.

GS-13 ONLY: 

  • Ability to advise top management on new developments and advanced techniques.

Due weight shall be given to performance appraisals and awards in accordance with 5 CFR 335.103(b)(3), during the interview/selection process conducted by the hiring manager. If referred, all relevant documents including performance appraisals and awards submitted with your application package will be forwarded to the hiring official for review.


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