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Support Services Specialist

Department of the Treasury
Internal Revenue Service
This job announcement has closed

Summary

WHAT IS THE FACILITIES MANAGEMENT & SECURITY SERVICES (FMSS) DIVISION? THE FACILITIES MANAGEMENT & SECURITY SERVICES (FMSS) DIVISION customers are IRS employees. FMSS identifies and delivers value-added, cost efficient, shared service solutions, that facilitate the success of the IRS mission.  

See Other Information for Locations.

Overview

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Reviewing applications
Open & closing dates
01/31/2020 to 02/13/2020
Salary
$76,721 to - $100,008 per year
Pay scale & grade
GS 12
Locations
2 vacancies in the following locations:
Birmingham, AL
Little Rock, AR
New Orleans, LA
Jackson, MS
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - 06 to 10 Travel Nights per Month
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-Time
Service
Competitive
Promotion potential
12
Supervisory status
No
Security clearance
Not Required
Drug test
No
Announcement number
20CS2-FMB0799-0342-12-SW
Control number
558358900

This job is open to

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Clarification from the agency

IRS Career/Career Conditional Employees

Duties

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WHAT DOES A SUPPORT SERVICES SPECIALIST (PROJECT MANAGER) DO? As a Support Services Project Manager you will provide technical advice, consultation, and assistance to management on a wide range of project and programs. In this role, you will have broad responsibility and authority for accomplishing the implementation of major real estate projects. You will work with many of the business divisions to ensure they have the real estate and space necessary to meet their needs, managing projects involving major contracts, and budgets in the millions at times.

As a Support Services Specialist (Project Manager) you will:

  • Consult to define the full range of implementation aspects and monitoring progress.
  • Conduct technical reviews to ascertain compliance with all statutory, regulatory, and customer requirements.
  • Utilize project management skills addressing areas with project requirement issues.
  • Initiate briefings and prepare comprehensive reports to fully appraise project plans.
  • Negotiate to obtain needed resources and support.
  • Direct the development and accomplishment of employee training.
  • Articulate authoritative information and policy; facilitating the resolution of controversial/sensitive issues through creative methods and techniques.
  • Ensure that projects meet regulations and policies relative to real estate management.



WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov/

Requirements

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Conditions of employment

  • Refer to Other Information
  • Click "Print Preview" to review the entire announcement before applying.
  • Must be a U.S. Citizen or National
  • IRS Employees with Career or Career Conditional Appointments

.

Qualifications

You must meet the following requirements by the closing date of this announcement. 


GS-12 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: demonstrating knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communications. Specifically, your experience must be sufficient to demonstrate your ability to implementing real estate projects; ability to manage the projects design and construction awarded under the IRS REFM Internal Leasing Program; ability to prepare work plans and schedules for various phases of project accomplishment, and continually monitoring the project status and coordinating the impact with all affected employees and managers. To be qualifying, your experience should include responsibility for monitoring progress, identifying customer needs and requirements and conducting analysis of data. You must also demonstrate the ability to provide authoritative technical advice pertaining to the availability, acquisition, and use; establishing systems to review and control, on project status; project management skills in the accomplishment of work assignments; and negotiating skills to obtain needed resources and support and communicate workplace standards required in the property management program.

-The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. -To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

In addition to the above requirements, you must meet the following, if applicable:

You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement).

Additional information

2 Positions are located in THE FACILITIES MANAGEMENT & SECURITY SERVICES (FMSS) DIVISION. The positions will be filled in:

  1. 5333 Getwell Road, Memphis, TN (TN0005) 38118
  2. 801 Broadway, Nashville, TN (TN0052) 37203
  3. 801 Tom Martin Drive, Birmingham, AL (AL2085) 35211
  4. 100 W Capitol, Jackson, MS (MS0083) 39269
  5. 1555 Poydras Street, New Orleans, LA (LA1336) 70112
  6. 700 W Capitol, Little Rock, AR (AR0063) 72201

POSITION DESCRIPTIONS : PD 96296 GS-12
A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx

CONDITIONS OF EMPLOYMENT:

  • We may select from this announcement or any other source to fill one or more vacancies.
  • This is a bargaining unit position.
  • Alternative work schedule, staggered work hours or telework may be available.
  • Tour of Duty: Monday - Friday 7:30 a.m. - 4:00 p.m.
  • Must meet IRS telework eligibility requirement

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.

Rating: Your application will be evaluated on the CJEs of the position to be filled per the National Agreement Article 13. Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/
Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

Referral:
If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview. We will not reimburse costs related to the interview such as travel to and from the interview site.

If you are a displaced or surplus Treasury employee eligible for the Career Transition Assistance Plan (CTAP), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.


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