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Field Service Technician (Gaming/Non-Gaming Operations), NF-03

Department of the Army
Army Installation Management Command
This job announcement has closed

Summary

It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.
Application Information Kit

Overview

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Job canceled
Posted 02/11/20
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Salary
$30,000 - $43,000 per year
Pay scale & grade
NF 3
Promotion potential
3
Pay scale and grade determines the salary of the job.
Work schedule
Full-Time
Travel Required
Occasional travel - You may be expected to travel for this position less than 25%
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Drug test
No
Security clearance
Not Required
Announcement number
FEFX-19-12 10549545 OK
Control number
539172700

This job is open to

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Clarification from the agency

This vacancy is for U.S citizens only.

Duties

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Independently performs cash collections of gaming (slot machines) and non-gaming equipment using a data collection device or hand written documents to include automated cash dispenser count downs and fills in accordance with (IAW) organization standard operating procedures. Leading a count team, accurately counts and records coin, currency and vouchers to determine net collections. Checks, verifies and records machine data and prepares all required cash collection documentation.

Verifies, processes, and authorizes payment of reportable slot machine jackpots IAW established procedures. Researches and analyzes data to resolve customer disputes and researches data as needed to resolve maintenance related issues.

Troubleshoots and diagnoses equipment or system failures using the appropriate diagnostic devices and initiates necessary repair actions. Performs maintenance on gaming and non-gaming equipment, cash dispensers, card dispensers and associated peripheral equipment to include options setup, RAM clears, monitor adjustment and operational inspections. Troubleshoots failures down to the individual component/sub-assembly level. Performs scheduled preventative maintenance for all Army Recreation Machine Program (ARMP) equipment. Completes upgrades, installation and testing of game conversion kits on existing machines. Possesses in-depth knowledge of gaming components and slot management systems, and can troubleshoot system issues. Moves and installs all field operation equipment.

Safeguards funds, equipment and supplies and performs administrative duties IAW prescribed procedures.

Requirements

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Conditions of employment

  • Required Direct Deposit and a copy of Social Security Card upon selection.
  • Satisfactory completion of pre-employment checks to include a National Agency Check with Inquiries (NACI) IAW AR 215-3.
  • Must possess a valid U.S Passport, U.S. driver's license and within 30 days of arrival at duty station, must obtain driver's license in host country where employed.
  • One year probationary period is required.
  • Typical work requires considerable and strenuous physical exertion, such as frequent climbing of ladders, lifting/carrying objects up to 50 pounds or over, crouching or crawling in restricted areas.
  • Work schedules may include a variety of shifts to include weekends, holidays and occasional evenings.
  • Ordinarily Residents in Japan are not eligible for employment under country "Status of Forces Agreement" (SOFA).
  • May require driving in adverse conditions, on and off military installations.
  • Failure to provide all of the required information by the closing date as stated on the vacancy announcement may result in an ineligible rating or may affect the overall rating.

Qualifications

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level.

One year of work experience directly related to the duties described above.
High school diploma or equivalent is required.
Must be proficient in Word and Excel.
Highly Desirable: Possess two years of work experience directly related to the duties described above.

Education

High school diploma or equivalent is required.

Additional information

  • Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
  • Payment of Permanent Change of Station (PCS) costs is authorized based upon a determination that a PCS move is in the Government interest.
  • Please check out our application information kit to view additional information you may find useful when applying for our jobs.
  • Refusal of a military spouse to participate in established recruitment procedures for a Regular Full Time (RFT) or Regular Part Time (RPT) positions (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of Spouse Employment Preference (SEP) entitlement for the current PCS of the sponsor.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.

Army Installation Management Command

The Army Recreation Machine Program (ARMP) operates under the Installation Management Command (IMCOM) G-9 U.S Army in support of all the branches of military personnel/civilians assigned, as well as family members and authorized guests. Better known as ARMP, our organization is dedicated to providing support to America's service personnel throughout the world. With sites in nine (9) countries, we truly are Serving MWR Worldwide.

Agency contact information

Rena Lee
Phone
(822) 79182222
Email
sun.s.lee.naf@mail.mil
Address
FX-NAF-REMAFE ARMY REC MACHINE PGM FAR EAST
DO NOT MAIL
APO, AP 96205
US

Visit our careers page

Learn more about what it's like to work at Army Installation Management Command, what the agency does, and about the types of careers this agency offers.

http://www.imcom.army.mil

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