Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
Summary
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
Assists in planning and organizing a wide range of training. Serve as an instructor responsible for the direct delivery of training programs in an employee development section. Responsible for assisting with training needs analysis, designing new or revising current courses and developing performance measures to enhance the effectiveness and efficiency of the MCCS training program. Reviews, updates, analyzes, evaluates and makes recommendations for training content. Researches, plans, and develops course materials that are technically and procedurally sound and in accordance with prescribed course framework such as; study guides, visual aids, simulations, written tests, training aids, and course outlines. Organizes, illustrates, interprets, and adapts instructional material as required to reach and motivate employees.
May coordinate the training program with other MCCS personnel, research outside sources and obtain information, materials and costs to meet instructional needs.
Participates in special projects such as pilot programs, process improvement teams, focus groups, and working groups.
May conduct training using criterion reference instruction methodology and modules, independent study, performance based training, hands on, lecture based training, and/or e-learning. Coordinates arrangements for training with appropriate functional areas to include; room set up, administration of pre-class activities, publicity, preparing equipment and supplies, maintaining accountability of statistics (i.e., attendance, completion rate), entering training accomplishments in the human resources management information system, and completion of other post training activities deemed appropriate or required.
Assists in developing guidelines, instructional methods, course materials and training aides. May include design and development of classroom training, synchronous and asynchronous e-learning, and/or m-learning. Conducts training course evaluations and provides input for course improvement. Assists in identifying, evaluating and accomplishing future training initiatives.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Four years of specialized experience in employee development/training and/or instructional design that demonstrates a wide range of training methods, techniques, and tools to facilitate soft skills training such as, but not limited to; Customer Service, Leadership, Coaching/Mentoring, Problem Solving, etc. Ability to manage a variety of normal classroom situations. Must be able to independently plan and conduct training sessions within prescribed course framework. Experience in conducting interviews, needs assessments, and surveys to identify training needs, evaluate training plans and identify goals and objectives. Experience in developing training that compliments overall human resources goals to attract, retain and develop employees to achieve organizational goals and objectives. Skill to conduct training classes with a variety of content. Skill to analyze, evaluate and make recommendations to develop new approaches, modify work methods/procedures and promote new programming. Skill in using a computer with a working knowledge of Word, Power Point, and Publisher to enhance training materials and techniques. Skill with using other computer programs such as, Captivate, Flash, Fireworks, Roxio, Camtasia, Articulate, or Rapid Intake is preferred. This is a white-collar position where occasional lifting up to 20 lbs may be required.
Additional information
GENERAL INFORMATION:
Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check with Written Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Marijuana is a Schedule I drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws.
VACANCIES MAY BE FILLED BY METHODS OTHER THAN INTERNAL COMPETITIVE PROCEDURES WHEN IT APPEARS THAT THE BEST QUALIFIED PERSON CAN BE OBTAINED FROM OTHER SOURCES. TO BE CONSIDERED FOR NON-COMPETITIVE APPOINTMENT (E.G. TRANSFER ELIGIBILE OR REINSTATEMENT ELIGIBILE) YOU MUST LIST YOUR CURRENT/FORMER HIGHEST PREVIOUS PERMANENT GRADE HELD AS A REGULAR PART-TIME OR FULL-TIME DEPARTMENT OF DEFENSE NON-APPROPRIATED FUND EMPLOYEE.
INDIVIDUALS SELECTED FROM A VACANCY ANNOUNCEMENT ADVERTISED FOR A FLEXIBLE POSITION MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
IF SELECTED FOR A TEMPORARY POSITION, MANAGEMENT MAY CONVERT THE POSITION TO PERMANENT STATUS AT THEIR DISCRETION.
CONTACT US:
For questions related to a specific position or the application process please contact us at:
Human Resources Division Marine Corps Community Services, Lejeune-New River (910) 451-JOBS | mccslejeune-newriver.com/jobs Email questions to:
lejeune.vacancies@usmc-mccs.org
(applications nor documents will not be accepted via email) For technical difficulties navigating through or using the Career Page send an email to
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
• Stability of Federal Civilian Service
• People with passion for doing work that matters
• Quality of Work Life Balance
• Competitive Pay
• Comprehensive Benefit Packages
• Marine Corps Exchange and Base Facility Privileges
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
• Stability of Federal Civilian Service
• People with passion for doing work that matters
• Quality of Work Life Balance
• Competitive Pay
• Comprehensive Benefit Packages
• Marine Corps Exchange and Base Facility Privileges
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Prepare responses to the REQUIRED Assessment Questions. How to respond to Assessment Questions:
- List all paid or volunteer positions related to the experience asked for in the Assessment Questions - Include position title, position dates and pay grade (as applicable) and provide detailed information regarding the experience asked for in the Assessment Questions. -To be considered for non-competitive appointment (e.g. transfer eligible or reinstatement eligible) you must list your current/former highest previous permanent grade held as a regular part-time or regular full-time Department of Defense non-appropriated fund employee. - Need more information on how to respond to Assessment Questions? Visit our website: http://www.mccslejeune-newriver.com/jobs/aq/index.html -NOTE: You will not be prompted by the online system to answer or upload your Assessment Question responses; therefore, you must use one of the methods outlined in step 2 to submit your responses to Assessment Questions. Failure to include Assessment Questions will result in your application being considered incomplete, and you WILL NOT BE CONSIDERED for the position. Qualified applicants will be evaluated on the degree to which they possess the experience listed in the Assessment Questions shown below:
a. Describe work and related experience that demonstrates your ability to conduct classes, workshops or courses to an adult population as it relates to the development of soft skills (i.e. Leadership, Motivation, Coaching Others, Active Listening, Negotiation).
b. Describe work and related experience that demonstrates your abililty to create classes and/or curricula using a systematic instructional design model.
c. Describe work and related experience that demonstrates your ability to assist with a training needs assessment to develop new training programs or modify and improve existing programs.
d. Describe work and related experience that demonstrates your ability to choose the appropriate instructional method for an identified training need. Methods would include: classroom training, online learning and/or mobile learning.
STEP2 - Submit application and/or upload resume online at: www.usmc-mccs.org/careersvia one of the following three methods:
Upload a resume and REQUIRED responses to Assessment Questions, labeled A, B, C, etc. as the last page of your resume (Assessment Questions are listed above).
OR
Copy and paste your resume text and REQUIRED responses to Assessment Questions, labeled A, B, C, etc. at the conclusion of your resume (Assessment Questions are listed above).
OR
If you choose to apply without using a resume, you must include responses to the REQUIRED AssessmentQuestions in this job posting as an attachment to your profile under “My Job Applications” (Assessment Questions are listed above). Please name the file “Assessment Questions-Job Title-Job #”.
STEP 3 - If prior military, upload a copy of your DD214 Member 4 Copy as an attachment to your profile under “My Job Applications” www.usmc-mccs.org/careers.
STEP 4 – Before you press “Submit Application”, be sure all requested documents, including REQUIRED Assessment Questions, have been attached or uploaded.
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 11:59PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Prepare responses to the REQUIRED Assessment Questions. How to respond to Assessment Questions:
- List all paid or volunteer positions related to the experience asked for in the Assessment Questions - Include position title, position dates and pay grade (as applicable) and provide detailed information regarding the experience asked for in the Assessment Questions. -To be considered for non-competitive appointment (e.g. transfer eligible or reinstatement eligible) you must list your current/former highest previous permanent grade held as a regular part-time or regular full-time Department of Defense non-appropriated fund employee. - Need more information on how to respond to Assessment Questions? Visit our website: http://www.mccslejeune-newriver.com/jobs/aq/index.html -NOTE: You will not be prompted by the online system to answer or upload your Assessment Question responses; therefore, you must use one of the methods outlined in step 2 to submit your responses to Assessment Questions. Failure to include Assessment Questions will result in your application being considered incomplete, and you WILL NOT BE CONSIDERED for the position. Qualified applicants will be evaluated on the degree to which they possess the experience listed in the Assessment Questions shown below:
a. Describe work and related experience that demonstrates your ability to conduct classes, workshops or courses to an adult population as it relates to the development of soft skills (i.e. Leadership, Motivation, Coaching Others, Active Listening, Negotiation).
b. Describe work and related experience that demonstrates your abililty to create classes and/or curricula using a systematic instructional design model.
c. Describe work and related experience that demonstrates your ability to assist with a training needs assessment to develop new training programs or modify and improve existing programs.
d. Describe work and related experience that demonstrates your ability to choose the appropriate instructional method for an identified training need. Methods would include: classroom training, online learning and/or mobile learning.
STEP2 - Submit application and/or upload resume online at: www.usmc-mccs.org/careersvia one of the following three methods:
Upload a resume and REQUIRED responses to Assessment Questions, labeled A, B, C, etc. as the last page of your resume (Assessment Questions are listed above).
OR
Copy and paste your resume text and REQUIRED responses to Assessment Questions, labeled A, B, C, etc. at the conclusion of your resume (Assessment Questions are listed above).
OR
If you choose to apply without using a resume, you must include responses to the REQUIRED AssessmentQuestions in this job posting as an attachment to your profile under “My Job Applications” (Assessment Questions are listed above). Please name the file “Assessment Questions-Job Title-Job #”.
STEP 3 - If prior military, upload a copy of your DD214 Member 4 Copy as an attachment to your profile under “My Job Applications” www.usmc-mccs.org/careers.
STEP 4 – Before you press “Submit Application”, be sure all requested documents, including REQUIRED Assessment Questions, have been attached or uploaded.
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 11:59PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
