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Regional Exam Center Chief

Department of Homeland Security
U.S. Coast Guard
Regional Examination Center (REC)

Summary

This vacancy is for a GS-1801-12, Regional Exam Center Chief located in the Department of Homeland Security, U.S. Coast Guard, REGIONAL EXAM CENTER-NEW ORLEANS in MANDEVILLE, Louisiana.

Overview

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Accepting applications
Open & closing dates
12/12/2025 to 12/23/2025
Salary
$88,621 to - $115,213 per year
Pay scale & grade
GS 12
Location
1 vacancy in the following location:
Mandeville, LA
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
26-12848704-SE-DB-ST
Control number
852181000

This job is open to

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Clarification from the agency

Status Candidates, Merit Promotion, Current Federal Employees, Former Federal Employees, Overseas Employees, Former Overseas Employees, CTAP, ICTAP, VEOA, 30% Disabled, Schedule A, Individuals with Disabilities, Military Spouses, Land and Base Management, Peace Corps, AmeriCorps, Vista For definitions of common terms found in this announcement: http://dhsconnect.dhs.gov/org/comp/mgmt/dhshr/hr/Documents/JOA_Common_Definitions.pdf

Duties

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You will serve as a/an Regional Exam Center Chief and be responsible for managing the operations and functions of one of seventeen Regional Examination Centers (RECs), providing technical advisory services and administration for the merchant mariner credentialing program.

Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include:

  • Supervises civilian employees, including teams responsible for fee collection, merchant mariner application processing, customer service, and examinations
  • Oversees the merchant marine credentialing program to ensure compliance with laws and regulations and improve policies and procedures to enhance operational efficiency
  • Oversees the review of credential applications for local limited licenses as well as pilotage
  • Maintains effective communication with relevant stakeholders to support Coast Guard credentialing policies, resolve recurring issues, and interpret applicable laws and regulations
  • Monitors the impact of regulations and provides recommendations for updates based on industry and Coast Guard needs
  • Implements Equal Employment Opportunity (EEO) policies, ensures fairness in personnel actions, supports EEO initiatives, and collaborates with EEO officials on policies affecting staff

Requirements

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Conditions of employment

All qualification requirements must be met by the closing date of the announcement.

Do NOT include the following types of information in your resume:

  • Social Security Number (SSN)
  • Date of Birth (DOB)
  • Photos of yourself (if included on your resume you will not be considered for this position)
  • Personal information: such as age, gender, religious affiliation, etc.
Key Requirements:
  • Must be a U.S. Citizen.
  • Must be registered or exempt from the Selective Service. See www.sss.gov
  • A one-year probationary period may be required.
  • Under provisions of the Civil Service Reform Act, first time supervisors and/or managers will be required to serve a one-year probationary period.
  • To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation. This position does not require a clearance.
  • This is not a Bargaining Unit position.
  • Time-in-Grade requirement must be met by the closing date of the vacancy.
  • All Federal employees are required to have Federal salary payments made by direct deposit.
The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Qualifications

To qualify at the GS-12 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-11 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular and recurring basis.

  • Managing an office setting and carrying out supervisory responsibilities for the workforce including hiring employees, issuing work assignments, and completing periodic employee evaluations
  • Applying sound technical knowledge and seasoned judgement in administering regulations, program policies, and procedures associated with a national, state or local credentialing program or application system
  • Establishing and maintaining effective relationships with the public through customer service and outreach activities
NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.

NOTE: Education cannot be substituted for experience at this grade level.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does not have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. See Required Documents section for detail.

Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) from an accredited institution. Once selected & prior to appointment, applicants must provide an official college transcript. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the U.S. (see FOREIGN EDUCATION below).

College Transcript: If this position requires specific educational course work to qualify, or you are qualifying based in whole or part on education, you are required to provide all unofficial transcripts (undergraduate, graduate, etc.) by the closing date of this announcement or you will be disqualified from further consideration. Transcripts should be legible and detailed, showing course number and department (i.e., bio 101, math 210, etc.), course title, number of credit hours, and grade earned. If course content cannot be easily identified from the title of the course as listed on your transcript, you must submit an official course description from the college/university that reflects the content at the time the course was taken.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. To receive this credit, you must submit evidence of equivalency as provided by a credentialling evaluation service. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here

Only experience and education obtained by the closing date of announcement will be considered.

Student Loan - Selectee(s) for this position who are newly appointed to a permanent or term position may be eligible for student loan repayment up to $10,000 (pre-tax) for one calendar year. More than one loan may be repaid if the combined repayments do not exceed $10,000. Receipt of this incentive will require a three-year service agreement.

Additional information

Due Weight
Due weight will be given to performance appraisals & incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).

E-Verify
DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights & responsibilities.

Fair Chance Act
The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security & its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) & 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to daniel.t.benton@uscg.mil.

Suitability Statement
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, & to sign & certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Shared Certificates Statement
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Special Employment Consideration
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), & or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, & persons with disabilities possess a wealth of unique talents, experiences, & competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment & to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement.

If selection is made below the full performance level, the incumbent may be promoted up to the target grade without further competition, if all legal & regulatory requirements are met & when recommended by the supervisor. However, promotion to the full performance level is not guaranteed & is dependent on successful performance at the lower grade level(s).

If you need a reasonable accommodation for the application & hiring process, please contact daniel.t.benton@uscg.mil. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation

More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, & unit occur within 45 days from the date the certificate was issued.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training, along with any applicable assessments, will be rated. The best qualified candidates will be identified for referral to the hiring manager and may be invited for an interview. The necessary Knowledge, Skills, and Abilities to perform this job are:

  • Leadership
  • Technical Competence
  • Customer Service
  • Compliance
  • Partnering

To preview the announcement questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12848704

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must be 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. In addition, you must submit the supporting documents listed under the required documents section of this announcement. (Note: Veteran's preference does not apply under Merit Promotion procedures. View VEOA information on Feds Hire Vets.

Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation. CTAP and ICTAP Eligibles: CTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position. If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. Individuals must be well-qualified by attaining at least a rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf

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