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Facility Services Officer - Mid Level (Texas)

Department of Defense
National Security Agency/Central Security Service

Summary

NSA is in need of skilled/experienced Facilities and Logistics professionals.

Overview

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Accepting applications
Open & closing dates
12/09/2025 to 12/14/2025
Salary
$75,025 to - $116,906 per year
Pay scale & grade
GG 11 - 12
Location
Few vacancies in the following location:
San Antonio, TX
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Sensitive Compartmented Information
Drug test
Yes
Position sensitivity and risk
Critical-Sensitive (CS)/High Risk
Trust determination process
Financial disclosure
Yes
Bargaining unit status
No
Announcement number
1251790
Control number
851906700

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Duties

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NSA is hiring for Facility Services Officers (FSOs) with specialization in Mechanical and Electrical Systems to serve on our 24x7 Watch Team in Texas.

FSOs are responsible for oversight of the operation, maintenance, repair, modification, design, construction, and inspection of Agency facilities. Specific responsibilities vary based upon areas of expertise.

Facility Services Officers (Mechanical & Electrical Systems):
Assigned to the 24/7 Facilities Watch Team, monitor and operate the Chilled Water and Electrical distribution systems at the NSA complex. Responsible for monitoring the condition of all other facilities systems during scheduled and unscheduled outages, construction projects, and activities that place the facility in an abnormal condition. Key component services provided to assure reliable operations:

- Coordinate all utility outages with other maintenance customers and mission support elements.
- Ensure that timely notification of facility emergencies are made to all personnel that are impacted.
- Prepare and review daily logs and alarm summaries to ensure that follow-up actions are taken.
- Provide shift coverage to maintain the recommended staffing levels needed to operate the campus systems and provide emergency response to facility emergencies.
- Supervise Campus Utility outages when needed and assist with shutdown sequences and outage coordination.
- Review day to day operations of the Chilled Water and Electrical distribution systems and coordinate plant changes with Building Maintenance & Operations personnel.
- Provide accurate monitoring and control of the Agency's HVAC and Chilled Water Distribution systems through the Agency's Energy Management and Control Systems (EMCS).
- Provide accurate monitoring and control of the Agency's Electrical Distribution systems through the Agency's Supervisory Control and Data Acquisition (SCADA) System.
- Operations of the Chilled Water and Electrical distribution systems and coordinate plant changes with Building Maintenance & Operations personnel.
- Initiate daily plant status reports and make operator log entries to reflect the health and welfare of the systems.
- Maintain Operator logs to reflect any plant reconfigurations, responses to problem areas by tour persons, as well as any impact to Chilled Water distribution, Electrical distribution and Fire alarm operations.
- Conduct routine virtual Mechanical and Electrical Systems Tours to inspect and monitor maintenance activities to assure availability of systems are not interrupted.
- Respond and/or dispatch facility personnel to emergencies and routine service calls as needed.
- Take necessary actions to control or repair the problems and provide follow up details for Watch logs.

Requirements

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Conditions of employment

  • All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph.

Qualifications

The qualifications listed are the minimum acceptable to be considered for the position.

Entry is with a high school diploma or GED plus 7 years of relevant experience, or vocational/technical training in a relevant field plus 6 years of relevant experience, or an Associate's degree plus 5 years of relevant experience, or a Bachelor's degree plus 3 years of relevant experience, or Master's degree plus 1 year of relevant experience, or a Journeyman license in a relevant field plus 1 additional year of relevant experience.

If qualifying with a degree, degree must be in Architecture, Interior Design, Electrical, Mechanical or a related field (for example, Construction Management and Space Planning) or a Business related field (for example, Economics, Marketing, Accounting, Business Administration, and Finance).

Relevant experience must include two or more of the following: trades/facilities operations; facilities system integration/interaction; review of facilities information to determine design solutions; construction; hospitality; development of cost estimating and projections, scope of work and project schedule in a related facilities or trade environment. Certification in a relevant field (for example, electrical, mechanical, interior) may count for up to one year of experience.

Education

The qualifications listed are the minimum acceptable to be considered for the position.

Entry is with a high school diploma or GED plus 7 years of relevant experience, or vocational/technical training in a relevant field plus 6 years of relevant experience, or an Associate's degree plus 5 years of relevant experience, or a Bachelor's degree plus 3 years of relevant experience, or Master's degree plus 1 year of relevant experience, or a Journeyman license in a relevant field plus 1 additional year of relevant experience.

If qualifying with a degree, degree must be in Architecture, Interior Design, Electrical, Mechanical or a related field (for example, Construction Management and Space Planning) or a Business related field (for example, Economics, Marketing, Accounting, Business Administration, and Finance).

Additional information

Pay: Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position.

Salary Range: $75,025 - $116,906
Salary range varies by location, work level, and relevant experience to the position. Position is located in Texas.

Training will be provided based on the selectee's needs and experience.

Benefits: NSA offers a comprehensive benefits package.

Work Schedule: This is a Full-Time, 24-hour watch floor position that works an 8 day on 6 day off work schedule that includes 3 shifts that cover day shift (5:30am-3:30pm), second shift (2:30pm-12:30am) and mid shift (10pm-8am). Shift assignments are not guaranteed upon commencement of employment. New hire schedules will be based on where the operational need is greatest at that time.

DCIPS Trial Period:
If selected for this position, you will be required to serve a two-year DCIPS trial period, unless you are a veterans' preference-eligible employee, in which case you are required to serve a one-year trial period. This trial period runs concurrently with your commitment to the position, if applicable. Before finalizing your appointment at the conclusion of your trial period, NSA will determine whether your continued employment advances the public interest. This decision will be based on factors such as your performance and conduct; the Agency's needs and interests; whether your continued employment would advance the Agency's organizational goals; and whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

If you do not receive certification for continued employment, you should receive written notice prior to the end of your trial period that your employment will be terminated and the effective date of such termination.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The ideal candidate demonstrates the following:

- Problem Solving
- Interpersonal Skills
- Partnering
- Customer Service
- Accountability
- Continual Learning
- Resilience
- Effective Communication

Preferred Qualifications for FSO (Mechanical & Electrical Systems Operator) - Knowledge and experience in one or more of the following is desired:

- Building Automation System (BAS) operation
- Mechanical system operation
- Fire Alarm Systems
- Chilled water Systems
- Electrical systems
- SCADA system operation
- HVAC systems
- Plumbing systems
- Millwright
- Construction technology/management
- Leading project teams
- Contract mechanisms
- Analysis and life-cycle maintenance of installations and facilities
- Analysis, design, construction, national/local code compliance
- Design safety plans and programs to comply with laws, regulations, and policies

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