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Lead Inmate Services Clerk

Department of the Army
HQDA Field Operating Agencies and Staff Support Agencies
Military Correctional Complex, Directorate of Institutional Services, Inmate Services

Summary

About the Position: This position is located within the Military Correctional Complex and requires frequent, direct contact with inmates. This position has been designated as a primary/rigorous and is eligible for Law Enforcement (LEO) retirement coverage. The maximum entry age for positions covered under this retirement is 37 years old. For more information about the United States Disciplinary Barracks (USDB) at : https://home.army.mil/leavenworth/units-tenants/army-corrections-command

Overview

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Accepting applications
Open & closing dates
12/08/2025 to 12/15/2025
Salary
$57,547 to - $72,783 per year
Pay scale & grade
GL 7
Location
1 vacancy in the following location:
Fort Leavenworth, KS
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Secret
Drug test
No
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
DAHT-25-12844755-MP
Control number
851811300

Duties

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  • Serve as Lead Inmate Services Clerk, Inmate Services Branch (ISB), Directorate of Institutional Services (DIS), Military Correctional Complex (MCC).
  • Ensure the organization’s strategic plan, mission, vision, and values are communicated to the team and integrated into the team’s strategies, goals, objectives, work plans, and work products, and services.
  • Coach the team in problem solving methods and techniques, provide advice on work methods, practices and procedures, and assist the team in identifying the parameters of a viable solution.
  • As the Publications Review Official (PRO), review and evaluate material for entry into the USDB/JRCF in accordance with regulatory guideline.
  • Prepare written notification to the inmate of rejected item(s) and the reason for rejection.
  • Present rejected item(s) directly to the inmate and explains appeal process.
  • Maintain inmate funds, ensuring accounting documents are maintained in audit-ready condition.
  • Prepare a variety of financial or fund-related reports in a variety of configurations.
  • Give input in the compiling, analyzing, evaluating, maintaining, and/or developing policies, procedures, guidance, financial requirements, and/or fund documentation to maintain accountability and control of the inmate Personal Deposit Fund (PDF).

Requirements

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Conditions of employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. A Secret security clearance is required.
  • This position requires the employee to pass a Criminal History Background Check. Candidates under consideration will be required to certify whether they have ever been convicted of such an offense.
  • This position requires the employee to undergo testing for tuberculosis prior to entry on duty and annually thereafter.
  • This position requires the employee to complete the ACC Pre-Service Training program to maintain security and control of inmates, appropriate staff /inmate interaction and understanding the rules of inmate conduct.
  • The employee will comply with the strict provisions as established by ACC policy and local facility/activity policy on staff standards of conduct.
  • Position requires heavy lifting of up to 70lbs. (pounds). A pre-placement medical examination is required and an annual physical thereafter.
  • All Army Corrections Command (ACC) employees are required to take 40 hours of training annually. Employees will receive basic training in inmate supervision and security as well as specialized training in their field.
  • The maximum entry age for positions covered under the special Law Enforcement Officer (LEO) retirement is 37 years old.
  • Individuals must be appointed by the last day of the month in which the individual becomes age 37. Individuals who are past the maximum entry age limit, but previously served in a primary position, may be reinstated.
  • This position is designated as a Primary LEO and the work requires frequent, direct contact in the detention of inmates convicted of offenses against the punitive articles of the Uniform Code of Military Justice.
  • Regularly-assigned contacts with inmates expose the incumbent to daily stress and the threat of potentially dangerous situations such as verbal and/or physical attack by the inmate population.
  • IAW The Prison Rape Elimination Act, the MCC may not hire or promote anyone who may have contact with inmates, has engaged in sexual abuse in a prison, jail, lockup community conferment facility, juvenile facility, or other institution.
  • Personnel who enter the Military Corrections Complex (within or outside the fence line) consent to inspection of their person and property, including their vehicle.
  • All confinement facility personnel shall have no civilian felony convictions or court-martial convictions for any offense with a maximum authorized sentence to confinement of over one year.
  • Section 639 of Public Law 106-554 requires agencies to remove law enforcement officers from employment as law enforcement officers if they are convicted of a felony.
  • A valid driver’s license is required.
  • This position has a Temporary Duty (TDY) or business travel requirement of 5% of the time.
  • Department of Defense Instruction, Number 1325.07 states all confinement facility personnel shall possess a high degree of maturity and emotional stability.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

  • Current Department of Army Civilian Employees
  • Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
  • Interagency Career Transition Assistance Plan
  • Land Management Workforce Flexibility Act
  • Military Spouses, under Executive Order (E.O.) 13473
  • Non-Appropriated Fund Instrumentality (NAFI)
  • Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
  • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
  • Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
  • Priority Placement Program, DoD Retained Grade Preference Eligible
  • Veterans Employment Opportunity Act (VEOA) of 1998
  • Veterans Recruitment Appointment (VRA)


In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience.

Specialized Experience for current or former Federal employees serving on a career or career conditional appointment: One year of specialized experience which includes evaluating incoming inmate material or mail for compliance with regulations and using automated systems to maintain inmate fund accounts. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-05).

Specialized Experience for other than current or former Federal employees: One year of specialized experience which includes as evaluating incoming inmate material and mail for compliance with regulations; using automated systems/databases to track court cases or inmate records and assisting with processing court ordered collections for inmates. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).

Time in Grade Requirement for current or former Federal employees serving on a career or career conditional appointment: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).

*All applicants must meet applicable time-in-grade and specialized experience requirements within thirty (30) days after the closing date of the announcements.

IAW 28 C.R.R. Part 115, Prison Rape Elimination Act, the MCC shall not hire or promote anyone who may have contact with inmates, who: has engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution (as defined in 42 U.S.C. 1997); has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or has been civilly or administratively adjudicated to have engaged in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse.

Education

This job does not have an education qualification requirement.

Additional information

  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • One year trial/probationary period may be required.
  • Direct deposit of pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • This is a Human Capital and Resource Management Career Field position.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
  • This position has been designated as a primary/rigorous and is eligible for Law Enforcement (LEO) retirement coverage under the provisions of title 5 USC 8336(c) and 8412(d) by DoD memorandum dated 30-AUG-2022. The maximum entry age for positions covered under this retirement is 37 years old. Retirement from this position is mandatory at age 57 with 20 years of LEO service. The maximum entry age may be waived under certain circumstances. Individuals who are past the maximum entry age limit, but previously served in a primary position, MAY be reinstated. For more information follow this link:https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol336.pdf?ver=2017-12-01-105458-707
  • The work requires frequent, direct contact in the detention of inmates convicted of offenses against the punitive articles of the Uniform Code of Military Justice. Regularly-assigned contacts with inmates expose the incumbent to daily stress and the threat of potentially dangerous situations such as verbal and/or physical attack by the inmate population.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

You may claim Military Spouse preference.

You may claim Priority Placement Program (PPP) preference.

Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website.

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