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Outreach Services Assistant Director NF-03

Department of the Army
United States Army Installation Management Command
Child and Youth Services

Summary

This position is with MWR Parent & Outreach Services at Joint Base Lewis-McChord, Washington.

Morale Welfare & Recreation (MWR) Child and Youth Services (CYS) Employee Childcare Fee:

  • Available to MWR CYS Regular and FLEX (working a minimum of 15 hours)
  • First Child: 100% childcare fee discount (all CYS employees)
  • Second and Subsequent Child: 25% childcare fee discount (all CYS employees)
For additional incentive information, please see additional information section.

Overview

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Accepting applications
Open & closing dates
12/05/2025 to 12/22/2025
Salary
$56,163 to - $70,000 per year

This is a Regular Full-Time position that is eligible for leave accrual and benefits.

Pay scale & grade
NF 3
Location
1 vacancy in the following location:
Joint Base Lewis-McChord, WA
Remote job
No
Telework eligible
No
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time - This is a Regular Full-Time position that is eligible for leave accrual and benefits
Service
Competitive
Promotion potential
None
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
C2SCNAFCY-25-12846366
Control number
851783100

This job is open to

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Clarification from the agency

United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

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Duties

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  • Serves as the Assistant Director for the Child and Youth Services (CYS) Parent and Outreach Services program by assisting in the planning, oversight and implementation of Parent Central Services.
  • Assists with the recruitment and hiring of qualified personnel utilizing Army Standard Position Descriptions.
  • Utilizes and monitors the Child and Youth Management System (CYMS) database to collect and ensures CYS Services information on patron, patron fees, enrollment, waiting list, funding requirements and program activities are current and accurate.
  • Implements an active program encouraging parent involvement, and providing parent education opportunities.
  • As a team member, helps implement procedures in assigned areas including fee policies, waiting list and child placement procedures, and registration/enrollment.

Requirements

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Conditions of employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one-year probationary period may be required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Must be at least 18 years of age at the time of appointment.
  • Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Child Care Tier 1 background investigation.
  • The Crime Control Act must be successfully completed and maintained.
  • Satisfactory performance, successful completion of training requirements and demonstrated on the job competency is required.
  • Travel to on and off post locations required.
  • Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations IAW current Army and DoD policy to include annual influenza vaccinations.
  • Travel to and off post locations required.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

A qualified candidate must possess the following:
Successful completion of an undergraduate Degree that included or was supplemented by major study (at least 24 semester hours) in fieldwork, which directly relates to CYS Services such as early childhood/elementary/secondary/special education, child/youth development, psychology, youth program administration, or closely related field.

OR

A combination of education and experience - courses equivalent to a major in a subject matter field (24 semester hours) appropriate to position (see above), plus appropriate experience or additional course work that provided knowledge comparable to that normal acquired through the successful completion of the 4 year course of study described above.

In addition, all candidates must possess:
1. At least 24 months working with child and/or youth programs.
2. Experience in child and your program administration.
3. The ability to plan and organize problems to identify significant factors, gather pertinent data and recognize solutions.
4. Ability to communicate effectively orally and in writing in English.
5. The physical ability to lift and carry up to 40 lbs., walk, bend stoop and stand on a routine basis. Duties may involve working indoors and outdoors.

Education

Proof of education is required at the time of application. Note: Education must be directly related to the position to be filled. General Education courses do not count toward the credit total.

Please provide relevant U.S. accredited college/university transcripts to support your eligibility for the position. Note: Education must be directly related to the position to be filled. Transcripts must reflect the name of the school as well as the name of the applicant.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information

Area of Consideration

  • The Area of Consideration for this vacancy announcement is Worldwide. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) Preference eligible candidates are included in the area of consideration.)
Manual Application Option
  • If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.
  • Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 3:00PM CST on 12/22/2025 to ensure timely processing.
  • Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.
PCS Costs
  • Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest.
Allowances and Differentials
  • This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.
Incentives and Bonuses
  • As an added employee incentive, the Department of Defense (DoD) granted approval to extend temporary limited commissary privileges (excluding the purchase of tobacco or alcohol products) to CYS employees. This temporary approval expires 31 December 2025.
Important Information Regarding Access to Certain Federal Facilities:
  • Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
Your Application may be Considered for Multiple Opportunities:
  • After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.
  • This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires.

Discover Your Path to Success

Other
  • Must be available for duty weekends 0530-1800, occasional evenings and occasional Saturdays, depending on mission requirements.
  • This is a Regular Full-Time position with a minimum work week of 40 hours and eligible for benefits.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your Application Matters: How We Will Review ItWe want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.

  • Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
  • We will consider your responses to our application questionnaire.
  • If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.
Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

Understanding Eligibilities: What You Can Claim When Applying

When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities:
  • NAF Preference 1 Spouse Employment Preference (SEP)
  • NAF Preference 2 Involuntarily Separated From the Military (ISMP)
  • NAF Priority Consideration 1 Business Based Action (BBA)
  • NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
  • NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)


Tip: Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.

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