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SOCIAL SERVICES ASSISTANT (OFFICE AUTOMATION)

Department of the Air Force
Air Education and Training Command

Summary

The primary purpose of this position is: To conduct interviews with Family Advocacy Program (FAP) clients, administer assessment questionnaires, provide training to individuals at risk for family maltreatment, and assist other staff members in the research and evaluation of the Family Advocacy Program (FAP), to ensure compliance with DoD Directives and Air Force FAP Standards.

Overview

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Accepting applications
Open & closing dates
12/05/2025 to 12/15/2025
Salary
$49,960 to - $64,952 per year
Pay scale & grade
GS 7
Location
Few vacancies in the following location:
Columbus AFB, MS
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Secret
Drug test
Yes
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
8G-AFPC-12839272-990236-DJL
Control number
851778100

Duties

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  1. Conducts screening interviews with Family Advocacy Program (FAP) clients.
  2. Administers assessment data collection instruments such as Child Abuse Potential Inventory, Family Environment Scale, Index of Marital Satisfaction, and others as required to individuals referred to the FAP.
  3. Participates with the FAP staff in the development and implementation of outreach and prevention, resource and
    referral, and treatment programs for individuals, families, and groups needing assistance with family problems and
    issues.
  4. Provides prevention training programs and activities for adults, newly married persons, teens, and children,
    designed to reduce the risk of maltreatment among at-risk individuals and families, and skills development activities, e.g.,
    parenting skills, stress management, and change management.
  5. Provides support for the annual community outreach needs assessment.
  6. Prepares agenda for the case management team meetings, compiles statistical data, and prepares a variety of
    recurring reports.
  7. Uses varied and advanced functions of word processing software to create, format, modify, edit, and print a variety
    of letters, reports, memos, and other textual documents.

Requirements

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Conditions of employment

  • U.S. Citizenship Required.
  • Males must be registered for Selective Service, see www.sss.gov.
  • If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/.
  • This position is subject to provisions of the DoD Priority Placement Program.
  • Disclosure of Political Appointments.
  • If position is identified as having "regular contact with children," in accordance with public law, a criminal background check must be completed.
  • Must be able to obtain and maintain a Secret Security Clearance.
  • This is a drug testing designated position. The incumbent is subject to random testing for drug use. This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Testing Program. (Cont'd)
  • (Cont'd) Employee must pass initial and periodic short notice drug testing. Illegal drug use by employees in sensitive positions presents a clear threat to the mission of the Air Force, national security, and public safety. (Cont'd)
  • (Cont'd) Incumbent of this position is subject to the possibility of a random drug test.
  • The incumbent must have the ability to type a minimum of 40 WPM.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Technical and Medical Support Positions. Social Services Aid and Assistant Series 0186

SPECIALIZED EXPERIENCE:
Applicants must have at least one year of specialized experience equivalent to the GS-06 grade level in the Federal service. Examples of qualifying specialized experience include: intensive knowledge of the Family Advocacy Program's (FAP) rules, operating policies, practices, procedures, and regulations to provide information about the program's services, requirements, and procedures, provide basic counseling, and participate in the development of action plans for the Family Advocacy Outreach Prevention Team. Knowledge of all resource and referral sources to assist employees to informally resolve conventional family problems. Knowledge of types of unconventional family problems to refer clients to other Family Advocacy staff.

OR

EDUCATION: I have successfully completed one full academic year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. NOTE: You must submit copies of your transcripts.

OR

COMBINATION OF EXPERIENCE AND EDUCATION:
Applicants must have a combination of qualifying specialized experience and education that when combined total at least 100 percent. NOTE: You must submit a copy of your transcripts.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS:
Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-06 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

  1. Practical knowledge of Family Advocacy program requirements and procedures and basic methods and techniques of counseling.
  2. Knowledge of word processing automation software functions to support office operations and produce a variety of textual documents, such as letters, reports, memos, and form letters.
  3. Practical knowledge in developing an education curriculum with learning objectives and outcomes.
  4. Skill in tactfully interviewing clients coming to the FAP office.
  5. Skill in typing; a qualified typist is required.
  6. Ability to work well with others in a team setting; and to communicate effectively, both orally and in writing.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional information

Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.

Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click here to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist.

Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click here to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement.

Direct Deposit: All federal employees are required to have direct deposit.

Disabled veteran leave is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here.

If you have questions regarding this announcement and have hearing or speech difficulties click here.

Tax Law Impact for PCS: On 22-Dec-2017, Public Law 115-97 - the "Tax Cuts and Jobs Act of 2017" suspended qualified moving expense deductions along with the exclusion for employer reimbursements and payments of moving expenses effective 01-Jan-2018 for tax years 2018 through 2025. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit GSA Bulletin FTR 20-04 here for additional information.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

BASIS OF RATING:
Your application will be rated under the Cut Point procedures based on the extent to which the quality, depth, and complexity of your experience and education relate to the qualification requirements. Additional points are not added for Veteran's Preference; however, Veteran's Preference is considered where applicable.

Best Qualified Group: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements
Fully Qualified Group: Candidates in this category possess good skills and experience above the minimum requirements.
Basically Qualified Group: Candidates in this category meet the minimum education and/or experience requirements.

The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

For additional information on what to include in your resume, click here.

APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.

Applicants who disqualify themselves will not be evaluated further.

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