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Custodial Worker Supervisor NS-02

Department of the Army
United States Army Installation Management Command
SHADES OF GREEN RESORT

Summary

This is a Supervisory position in our Housekeeping department.

This position is located at 1950 West Magnolia Palm Drive Lake Buena Vista FL, 32830.

Overview

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Accepting applications
Open & closing dates
12/05/2025 to 12/19/2025
Salary
$22.23 to - $24.10 per hour
Pay scale & grade
NS 2
Location
1 vacancy in the following location:
Lake Buena Vista, FL
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
2
Job family (Series)
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Financial disclosure
No
Bargaining unit status
No
Announcement number
NENAFSG2512846029
Control number
851687600

This job is open to

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Clarification from the agency

The area of consideration for this vacancy is US and Non-US Citizens

Duties

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SUPERVISORY CONTROLS:
Works under the direction of the Executive Housekeeper or higher level supervisor, who provides general instructions, standard procedures, overall priorities and policies, and relies on the
incumbent to control work operations and accomplish an adequate quantity and quality of work. Work is reviewed for efficient and economical accomplishment of duties within established priorities and controls.

Supervises workers directly and through subordinate leaders and shift supervisors in accomplishing housekeeping functions. Oversees the housekeeping responsibilities involved with the cleaning of rooms, corridors, stairways, and common areas; and the availability, use and storage of housekeeping supplies and equipment.

PLANNING: Plans the use of workers, equipment, facilities, and materials on a day-to-day, project-by-project and on a week-to-week and month-to-month basis. Establishes deadlines,
priorities, work sequences and plans work assignments based on general work schedules, methods and policies set by superiors. Coordinates work with supporting or related work units controlled by other supervisors. Determines the number and types of workers needed to accomplish specific projects; redirects individual workers and resources to accomplish unanticipated work. Informs higher level supervisors of the need to revise work schedules and re-estimates labor and other resource needs. Participates with superiors in initial planning of current and future work schedules, budget requests, staffing needs and estimates.

WORK DIRECTION: Investigates work related problems such as excessive costs or low productivity and determine causes. Implement corrective actions to resolve work problems. Recommends solutions to staffing problems, engineering requirements, and work operations directed by other supervisors.

ADMINISTRATION: Supports and explains management programs to subordinates. Determines training needs and arranges for accomplishment of same; sets performance standards and makes formal appraisals of subordinates. Initiates recommendations for promotion or reassignments. Explains new work techniques. Investigates grievances and complaints, resolves them informally and notifies superiors of those of a serious nature. Assures safety and housekeeping practices are observed. Maintains work reports and records. Plans and establishes overall leave schedule.

Performs other duties as assigned

Requirements

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Conditions of employment

  • Direct Deposit and Social Security Card is required
  • Meet qualification/eligibility/background requirements for this position
  • A one year probationary period may be required
  • Satisfactorily complete an employment verification (E-Verify) check
  • A physical examination may be required
  • Must be willing to adhere to strict appearance policy
  • Appointee is subject to completion of a favorable suitability determination Tier 1 investigation.
  • Ability to work all shifts including overnight.
  • Ability to communicate verbally and in writing using the English Language in a clear, concise, and grammatically correct manner.

Qualifications

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level.

Experience and training that provide the knowledge, skills, and abilities needed to perform the duties of this position consistent with accepted practices of the trade.
Ability to use and maintain appropriate tools and equipment.
Ability to read, understand, and apply instruction and other materials related to this job.
Demonstrated ability to lead or supervise.

Ability to communicate verbally and in writing using the English Language in a clear, concise, and grammatically correct manner.

IN DESCRIBING YOUR WORK EXPERIENCES ON YOUR RESUME, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. WHEN USING EDUCATION TO QUALIFY, PLEASE UPLOAD YOUR TRANSCRIPTS.

Additional information

  • Additional selections may be made from this vacancy announcement for up to 60 days after the closing date.
  • Payment Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Please check out our Applicant Information Kit to view additional information you may find useful when applying for our jobs. (Click here to view kit or copy this URL: http://cpol.army.mil/employ/NAF/NAF_Applicant_Information_Kit.pdf

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants can claim the following eligibilities:

  • NAF Preference 1 Spouse Employment Preference (SEP)
  • NAF Preference 2 Involuntarily Separated From the Military (ISMP)
  • NAF Preference 3 Family Member Preference (FMP) (Foreign OCONUS ONLY)
  • NAF Priority Consideration 1 Business Based Action (BBA)
  • NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
  • NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)


You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.

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