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FAMILY ADVOCACY PROGRAM ASSISTANT

Department of the Navy
Commander, Navy Installations
CJRM ANDERSEN AIR FORCE BASE GUAM N91

Summary

This position is located at the Family Advocacy Program, Andersen Air Force Base, Guam. The mission of Joint Region Marianas (JRM) Warfighter & Family Readiness (WFR) is to provide the highest quality programs and services to the military community through self-sustainment across all quality of life programs.

Overview

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Accepting applications
Open & closing dates
12/04/2025 to 12/18/2025
Salary
$21.54 to - $28 per hour

PLUS COST OF LIVING ALLOWANCE (COLA)

Pay scale & grade
NF 3
Location
1 vacancy in the following location:
ANDERSEN AIR FORCE BASE
Guam, GU
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - Up to 10% may be required to other military or civilian locations
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time - 35-40 HOURS PER WEEK
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Secret
Drug test
No
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
JRM-25-496
Control number
851675300

Duties

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Major duties and responsibilities are summarized below.

The primary purpose of this position is to provide comprehensive administrative support for the Family Advocacy Program. This includes providing administrative support to assist with the overall case management of domestic abuse and child abuse/neglect allegations at the
installation.

Incident Determination Committee Meeting Duties and Responsibilities:

  • Assists Family Advocacy Representative (FAR) and/or Clinical Supervisor with coordinating Incident Determination Committee (IDC) meetings; develops meeting agenda based on monthly cases presented, and ensures correct and accurate client information presented to the IDC.
  • Notifies law enforcement, medical, legal and command IDC members of meeting location, times, and agenda.
  • Prepares notification letters to clients and commands, the minutes tracking form, and the IDC determination letters in accordance with applicable guidelines and requirements.
  • Operates decision tree algorithm to assist with adherence to the DoD maltreatment criteria.
  • Tracks required training certificates and appointment letters for primary and alternative members of the IDC.
  • Prepares and sends notifications of annual training requirements for IDC members, Commanders, and others as required by policy.
  • Assists FAP Case Manager with uploading required IDC documents to the client record in accordance with applicable policies and certification standards. Ensures accuracy in non-native documents uploaded into record system to protect client privacy.
  • Develops and maintains contact list for command and collateral IDC members to assist FAP case managers with timely notification to required personnel related to allegations of domestic abuse or child abuse/neglect.
Clinical Case Staff Meeting Duties and Responsibilities:
  • Assists FAR and/or FAP Case Manager with the administrative components of the Clinical Case Staff Meeting (CCSM); prepares agenda, minutes and subsequent letters to command and clients associated with FAP recommendations.
General Duties and Responsibilities:
  • Provides administrative support to the Family Advocacy Program (FAP), to include meeting preparation and administrative notification and documentation requirements.
  • Conducts standardized record keeping and performs quality assurance in accordance with established accreditation standards for specific administrative requirements.
  • Performs data entry for various program services database.
  • Records comprehensive meeting minutes.
  • Schedules the Family Advocacy Committee (FAC) quarterly meetings and sends notification to FAC members, prepares agenda and meeting space, at the direction of FAR or Clinical Supervisor.
  • Reserves meeting space for FAP program responsibilities to include IDC, CCSM, FAC, and treatment group or class space.
  • Assists with maintaining and organizing records of FAP trainings, Counseling Desk Guidance, and FFSP Certification Standards, in accordance with Regional and local Standard Operating Procedures (SOPs).
  • Prepares resource binders, maintaining logs, minutes, appointment letters, and agendas as required, per Navy Certification Standards.
  • Revamps forms, updates templates as appropriate/requested, and assists with creating tracking systems for data purposes for the FAP. As authorized, assists FAR with preparing monthly reports for quality assurance reviews and in response to regional and headquarters level taskers.
  • Supports site outreach activities by maintaining resources and may accompany other FAP staff on outreach activities as appropriate. Supports FAP staff with awareness month activities, as directed. Maintains running log of office supplies and resources needed to support the FAP, in coordination with the FAR.
  • Alerts the higher level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards.
  • Serves as mandated reporter of suspected domestic violence, suspected child abuse/neglect and child sexual abuse cases.
A complete list of duties and responsibilities will be provided at the time of hire.

Requirements

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Conditions of employment

  • Hours of duty may vary depending on mission needs and may require some evenings and weekends.
  • Travel of up to 10% may be required to other military or civilian locations.
  • Must successfully complete a criminal history background check, with no adverse information or feedback received. Must be able to obtain and maintain a Tier 3 security clearance.
  • This position may be eligible for telework as determined by the agency policy.

Qualifications

In order to qualify for this position, resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education (http://www.ed.gov/admins/finaid/accred/). Applicants qualifying based on education, time in grade, credentials, certification, training and/or module completion MUST provide proof of education (i.e. official transcripts/high school diploma), personnel action or SFS0, credentials, statement of service, certification, training and/or module completion at the time of resume submission. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Knowledge of the operations, regulations, and guidelines of the FAP sufficient to perform the duties of the position. Knowledge of military organization, missions, life-styles, and situations, which can contribute to family stress, problems, and crisis-situations. Knowledge of state and federal laws and procedures, which govern the reporting of domestic violence, suspected child abuse/neglect and child sexual abuse. Knowledge of and skill in English grammar and usage. Knowledge of the Navy and DOD information systems used to document and account for non-medical counseling requirements and services provided. Knowledge of and skill in the use of web-based applications to facilitate completion of work assignments. Skill in the use a personal computer and a variety of software programs to facilitate work assignments. Skill in preparing reports, letters, and memoranda detailing findings and recommendations from the FAP. Skill in oral and written communication in order to prepare administrative forms and letters related to the FAP/IDC/CCSM and information to Commanders. Skill in the use of Microsoft Office Programs (e.g. Word, Excel, Point, Outlook). Ability to enter data accurately. Ability to perform concurrent tasks, set priorities, coordinate completion within required deadlines and formulate plans of action and milestones for task accomplishments.

Work is performed in a normal office environment.

Education

No positive education requirements for this position.

Additional information

Some positions have special requirements. In these cases, selection is tentative pending satisfactory completion of these requirements.

All selections are contingent upon obtaining satisfactory background and employment reference checks.

Males must be registered for or exempt from Selective Service (https://www.sss.gov/register/).

Selectees are required to participate in direct deposit.

Selectees must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.

Access to certain federal facilities require a REAL ID-compliant driver's license/ID (marked with a star). See https://www.tsa.gov/real-id for details.

The Department of the Navy is a drug-free workplace. The use of illegal drugs by CNIC NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace. Military members and their families have a right to reliable and productive Federal workforce. ***Marijuana is a Schedule I drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws. A positive drug test result for marijuana (or any other drug tested for) will result in withdrawal of the tentative job offer and ineligibility to apply for a position within the Department of Defense for 6 months from the date of the drug test.***

The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor.

The Department of the Navy provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to: JRMJ9NAFHRO@US.NAVY.MIL to ensure proper consideration is given. The decision to grant an accommodation will be made on a case-by-case basis.

This announcement may be used to fill additional vacancies within 60 days of issuance of referral certificate.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Any experience, education, or other qualification presented on your application and/or resume is subject to evaluation and verification. Submissions are reviewed to determine if applicants meet the hiring eligibility and qualification requirements and to determine the level of KSAs related to the job requirements. Best qualified applicants are referred to the hiring manager in accordance with Military Spouse and Veteran Preference policies where applicable. If your application and/or resume lacks sufficient information, you will be rated accordingly or may be considered ineligible. The hiring manager may choose to conduct interviews, which may also be subject to evaluation and verification.

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