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COMPUTER ASSISTANT

Department of the Air Force
Air Combat Command
319 Force Support Squadron

Summary


About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the 319th Force Support Squadron, Grand Forks AFB, ND. This is a regular full-time position.

This position includes a comprehensive benefits package. Benefits include Annual and Sick Leave, 401K, Retirement, Medical and Dental Insurance, etc.


Overview

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Accepting applications
Open & closing dates
12/05/2025 to 12/12/2025
Salary
$20 to - $20 per hour

Pay Rate Setting Rules apply IAW the Non-appropriated Fund Personnel Program Management and Administration

Pay scale & grade
NF 3
Location
1 vacancy in the following location:
Grand Forks AFB, ND
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
Yes
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
25-6OFSR15399R
Control number
851572600

This job is open to

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Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

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Incumbent assists computer specialists in the Data Processing Division, Systems and Programming Branch. Collects and consolidates input data and program documentation. Installs or modifies computer programs as appropriate. Identifies system requirements. Verifies required information is available, and places in operations for processing according to schedule. Reviews documentation and stages materials to allow for data and program dependencies. Ensures input data is current and annotates operator instructions to show multiple program runs. Enters jobs into priority queue according to simple or priority sequence, dependency sequence or by special priority indicator. Accepts priorities as indicated by users, or upgrades priorities on customer request if it does not interfere with established production or existing priorities. Monitors programs in progress through terminal inquiry or system printer status. Advises users of current status of job, estimates time of completion, or advises of processing problems such as conflicts of priority, equipment or power failure and similar conditions. Responds to operator notification of processing problems. Reviews instructions and program specifications and corrects problems. Advises operator of restart or rerun instructions, adjusting priority if necessary. Reviews instructions and stages test runs under varying priority and control conditions. Spot checks program to determine that it is properly formatted, and that the quantity and print quality are as required. Notifies users of completed high priority work. Develops schedules for 1-3 day periods to include recurring jobs, established and ad hoc priorities, special and test requirements and system maintenance time. Installs software and installs and repairs hardware and peripherals. Reviews system status reports, prior schedules and flow charts. Identifies computer time required for each job; the availability of input data; and program dependencies. Ensures input media and computer systems are matched. Reviews computer components for correct use, input identification and the presence of special controls. Adds, changes or removes components as required from a specified, limited number that control processing variables. Adjusts established schedules due to late receipt of requests, program changes, new priorities, late or nonreceipt of input, or machine failure. Coordinates with users to clarify instructions, obtain missing data, explain processing delays, discuss priority adjustment options, discuss alternative processing methods and anticipated time of program completion. Coordinates with computer operators to determine system status, to correct minor set-up and control errors and to determine status of previously installed programs. Compiles statistics on the number, kinds and elapsed processing time of computer usage. Identifies equipment and forwards summaries to accounting section to be used for purchasing purposes. Reviews information from the operating system reports to determine reasons for compliance or non-compliance with Payment Card Industry standards. Identifies trends in peak and slack processing periods and similar information that can impact on future scheduling or advice to users. Performs other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12845474

Requirements

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Conditions of employment

  • This position requires the incumbent to complete a background investigation with favorable results.
  • This position requires the incumbent to obtain and maintain a valid drivers license.
  • The incumbent is subject to random testing for drug use.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 12/12/2025

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Knowledge of production processing procedures and flow, and knowledge of computer equipment utilization options for processing each assigned program. Knowledge of program documentation, terms and usage of system control language and run-sheet instructions in order to interpret repetitive and one time processing requests. Practical understanding of organization policies and procedures controlling the assignment of processing priorities to accommodate customer requests or to refer conflicting priorities to specialists for resolution. Familiarity of recurring and production workload requirements and the distribution of processing among the available systems in order to assure that demand and test requirements are properly inserted within available capacity and time availability. Must possess a valid driver's license. Must have the ability to operate a motor vehicle in a safe manner. Must be able to satisfactorily complete- National-Agency Check W/Inquires (NACI) requirements. This is a drug testing designated position. The incumbent is subject to random testing for drug use.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement..
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
  • Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.
Individual must fully meet qualification/eligibility/background requirements for this position.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

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