Clarification from the agency

This position is only open to current Edelweiss Lodge and Resort employees. United States (U.S.) Citizens who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation. In accordance with the NATO Status of Forces Agreement with Germany, citizens of the host country and citizens of a NATO country not married to an active-duty U.S. military member are not eligible for US NAF employment.

DESCRIPTION OF MAJOR DUTIES AND RESPONSIBILITIES:

SUPERVISORY CONTROLS:

Works under the supervision of the Custodial Worker Supervisor who issues instructions on work sequences, procedures, methods, and deadlines, and relies on the incumbent to assure that work assignments are carried out by other members of the group. Supervisor is available to provide information or decisions regarding problems that may arise during work. Overall work operations are reviewed for status and progress, causes of delays, quality, and results achieved.

MAJOR DUTIES:

Serves as working leader of 3 or more employees in accomplishing trades and labor work. The highest level of non-supervisory work led is Custodial Worker, NA-3566-02.

1. Passes on to other workers instructions received from supervisor, and starts work (e.g., by assigning the immediate tasks to be performed by individual members of the group led). Insures that needed equipment, supplies, and materials are available. Sees to it that there is enough work to keep everyone in work crew busy. Checks work in progress and when finished for compliance with supervisor's instructions on work sequence, procedures, methods, and deadlines. Urges or advises other employees to follow supervisor's instructions and to meet deadlines. Demonstrates proper work methods. Answers workers' questions regarding procedures, policies, and instructions. Obtains needed information or decisions from the supervisor on problems that come up during the work. Provides information to supervisor on status and progress of work, causes of delays, and overall operations. Assures that safety and housekeeping rules are followed.

2. Works along with other workers, setting the pace performing non-supervisory work of the same kind and level as that done by the group led.

Cleans rooms, corridors, stairways, and other areas. Sweeps, mops, vacuums, scrubs, strips and polishes using light and heavy duty powered equipment. Operates industrial equipment to clean rugs, drapes, etc. Performs routine maintenance of equipment. Cleans, disinfects and deodorizes toilet facilities. Cleans, and dusts assigned areas. Empties trash. Makes beds and changes line. Washes walls, windows, blinds and ceiling fixtures using ladders, scaffolds and safety belt. Moves heavy furniture. Maintains stock of room and cleaning supplies to perform assigned duties.

Performs other duties as assigned.

SKILL AND KNOWLEDGE:

Must have the ability to follow instructions and read signs. Must have a basic knowledge of common cleaning solvents, cleaning tools, and equipment. Must know the proper uses of a variety of special cleaning and sanitizing solutions, and must be able to remove different kinds of stains from a wide variety of surfaces. Must be able to troubleshoot, make adjustments, and perform minor repair and maintenance of equipment.

RESPONSIBILITY:

Works under the general supervision of the Custodial Worker Supervisor in accomplishing tasks in a lodging facility. Responsible for accomplishment of assigned work with little or no instruction. Plans work by reviewing daily room and occupancy schedules and determining sequences, steps, procedures and techniques to be followed in accomplishing the required tasks. Work is reviewed for results achieved, production, quality, appearance, and overall guest satisfaction.

PHYSICAL EFFORT:

Required standing and walking on hard and carpeted surfaces with some bending, lifting, carrying, pushing and pulling of items weighing up to 20 to 40 pounds, and occasionally over 50 pounds.

WORKING CONDITIONS:

Works is usually performed indoors in areas that have adequate heat, light, and ventilation. Exposed to dirt and disagreeable odors, vibration from use of heavy equipment, and to skin irritations from strong cleaning solutions. Care is required to avoid serious injury when working on ladders and when moving heavy furniture and using heavy powered equipment.

Conditions of employment

• Direct Deposit and Social Security Card are required upon appointment
• Meet qualification/eligibility/background requirements for this position
• All required background checks of AR215 -3, Chapter 2, paragraph 213: i. must be satisfactory completed and maintained to include the initiation/completion of Child and Youth National Agency Check with Inquiries (CNACI).
• One year probationary period may be required
• Applicants must be U.S. citizens, hold a valid U.S. passport, and be at least 18 years of age.
• A pre-employment physical is required
• Must be willing to work irregular work schedule (nights/weekends/holidays)
• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• Must comply with established uniform and appearance standards at all times.
• Applicant must be phyisical fit and capable of lifting and pulling items weighing up to 40 pounds, and occasionally over 50 pounds.
• Incumbent may also required to complete a Tier 1 background investigation for a Common Access Card for physical access to federally-controlled facilities.

Qualifications

RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.

QUALIFICATION REQUIREMENTS:

Applicant must have one year of post-high school experience in the hospitality industry or one year of post-high school education.

Must meet the physical requirements of the position. Required is prior work experience that provided the knowledge, skills and ability to perform the duties listed above to include the ability to use and maintain the tools and equipment of the trade, to keep the assigned work area neat and clean, and to communicate both orally and in writing. Must possess good customer service skills in order to interact with people. Preferred is responsible work experience in the hospitality industry that demonstrated the ability to perform the duties stated above with minimal supervision.

Ability to Lead other employees.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your Application Matters: How We Will Review It

We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.

• Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
• We will consider your responses to our application questionnaire.
• If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.

Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

Understanding Eligibilities: What You Can Claim When Applying

When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities:

• NAF Preference 1 Spouse Employment Preference (SEP)
• NAF Preference 2 Involuntarily Separated From the Military (ISMP)
• NAF Preference 3 Family Member Preference (FMP) (Foreign OCONUS ONLY)
• NAF Priority Consideration 1 Business Based Action (BBA)
• NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
• NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)