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Supervisory Information Technology Specialist (Section Chief)

Department of Justice
Justice, Bureau of Prisons/Federal Prison System
This job announcement has closed

Summary

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.

Overview

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Reviewing applications
Open & closing dates
11/25/2025 to 12/17/2025
Salary
$116,123 to - $178,388 per year
Pay scale & grade
GS 13 - 14
Location
Philadelphia, PA
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
50% or less - Travel may be required for training and/or work related issues.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
14
Supervisory status
Yes
Security clearance
Other
Drug test
No
Bargaining unit status
No
Announcement number
CO-2026-0039
Control number
850935700

This job is open to

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Clarification from the agency

•BOP Employees nationwide •DOJ Surplus and Displaced (CTAP) Employees in the local commuting area. •DIVISION: Field IT Sector Administration Branch, ITDD, Central Office, Washington, DC, Duty Location: Northeast Regional Office

Duties

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Serves as a technical expert in personal computer hardware, local area networks (LANs), commercial personal computer software, custom personal computer programming, telecommunications and must possess a mastery of these specialty areas.

Performs major diagnostics and troubleshooting on personal computers and all related equipment.

Responsible for regional information technology (IT) related duties, such as oversight, guidance, and staff training related to information systems and security; and coordination of institution staff assist visits and ensuring operational reviews are conducted in a timely fashion.

Responsible for the implementation, maintenance, administration, support and training for the Bureau of Prisons’ (BOP) video tele-conferencing system (VTC).

Serves as an expert resource for the IT branches in developing and directing information resource management techniques for use by shared processing environments.

Requirements

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Conditions of employment

  • U.S. Citizenship is Required.
  • See Special Conditions of Employment Section.

Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:

  • 1. Meet CTAP or ICTAP eligibility criteria;
  • 2. Be rated well-qualified for the position with a score of 85 or above based on scoring at least half of the total possible points for the vacancy KSAs or competencies; and
  • 3. Submit the appropriate documentation to support your CTAP or ICTAP eligibility.

NOTE: Applicants claiming CTAP/ICTAP eligibility must complete all assessment questions to be rated under the established ranking criteria.

Qualifications

To be considered for the position, you must meet the following qualification requirements:

Education:

GS-13 and GS-14: There is no substitution of education for specialized experience at this grade level.

Experience:

GS-13 and GS-14: You must have IT related experience demonstrating each of the four competencies listed below.

  • Attention to detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

Specialized Experience:

GS-13 and GS-14: You must have one year of specialized experience at the next lower grade level. To be creditable, this experience must have equipped the applicant with the particular competencies/qualifications to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

Some examples of this qualifying experience are:

GS-13:

  • Experience in providing advanced hardware and software analysis, evaluation and recommendations to users of personal computers and associated equipment to include system planning at various locations.
  • Experience in planning, organizing, and implementing highly complex and state-ofthe- art local area networks {LAN) and wide area networks {WAN}.
  • Experience in utilizing established programs, systems or training to guide subordinate performance and career development.
  • Experience analyzing the need, cost, and feasibility of information technology projects and installed system software or hardware for personal computers on a local area network or a centralized database system.

GS-14:

  • Experience in designing and/or implementing complex security and system software or hardware for personal computers on a wide area network or a large-scale mainframe system.
  • Experience developing plans, programs or training to enhance employee performance or career development.
  • Experience designing, installing, configuring and maintaining a complex arrangement of network computer resources.
  • Experience serving as a computer contact and resource person for others internal and external to the organization on critical/technical issues.
  • Performs bench-mark tests of proposed new equipment. Advises upper management of newly developed cost-effective alternatives to present telecommunications and networking equipment.

If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.

**Your eligibility for consideration will be based on your responses to the questions in the application.**

Education

See Qualifications Section for education requirements, if applicable.

ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.

Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.

If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.

Additional information

The representative rate for this position is $136,984 per annum ($65.64 per hour).

Special Conditions of Employment Section:

Initial appointment to a supervisory/managerial position requires a one-year probationary period.

The incumbent is subject to geographic relocation to meet the needs of the agency.

Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.

The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence.

Additional selections may be made if vacancies occur within the life of the certificate.

Although competitive and non-competitive applications are being accepted, the selecting official may elect to have only one group reviewed.

Current Federal Law Enforcement Employees:

A prerequisite of the secondary law enforcement position is the completion of the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II".  If you have not completed the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II", you are ineligible for secondary law enforcement position(s) and coverage but may still be considered for a non-law enforcement position.

If you are not a current Bureau of Prisons employee, you must submit training records demonstrating you have completed the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II" to your hiring Human Resource office prior to appointment. 

Individuals selected who are under the Federal Employees Retirement System (FERS) or Civil Service Retirement System (CSRS) and who have not had three years "primary" law enforcement retirement coverage, will not be covered by law enforcement retirement while in this position. To regain coverage, individuals must return to a position with "primary" coverage.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Exceptions may apply. See 5 CFR part 11.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If your composite score exceeds the average score for this job, your resume and supporting documentation will be compared to your online assessment responses and utilized to determine whether you meet the job qualifications listed in this announcement.  If your selections are not supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

There are several parts of the application process that affect the overall evaluation of your application:

  • Your resume, which is part of your USAJOBS profile;
  • Your responses to the eligibility questions;
  • Your responses to the online assessment;
  • Your supporting documentation, if required.

Time-in-Grade: Federal employees must meet time-in-grade requirements for consideration. You must meet all qualification requirements upon the closing date of this announcement.

If you applied to more than one grade level, BE ADVISED that you may be selected at ANY grade level for which you applied and are found qualified (i.e., if the job is announced at the 9/11 grade levels and you apply for the GS/GL-9 and the GS-11, and you are found qualified at BOTH grade levels, you may be selected at either grade level).

What Competencies/Knowledge, Skills and Abilities are Required for this Position?

The following Competencies/Knowledge, Skills and Abilities (KSA's) are required:

GS-13 and GS-14:

  • Network Security/Information Systems
  • Project Management
  • Manage Human Resource
  • Network Management
  • Communication

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