This position is assigned to Fleet and Family Readiness, Program; Fleet Readiness Division (N92); Commander, Navy Region Mid-Atlantic Norfolk VA. Incumbent serves as the Region Program Manager responsible for the overall planning, management, administration and technical direction of all Morale, Welfare, and Recreation (MWR) including MWR and Galley Essential meals policies and operations at Navy installations and operations assigned to and organized under CNRMA AOR.
This position is assigned to Fleet and Family Readiness, Program; Fleet Readiness Division (N92); Commander, Navy Region Mid-Atlantic Norfolk VA. Incumbent serves as the Region Program Manager responsible for the overall planning, management, administration and technical direction of all Morale, Welfare, and Recreation (MWR) including MWR and Galley Essential meals policies and operations at Navy installations and operations assigned to and organized under CNRMA AOR.
Please see the "Who May Apply" section under the Qualifications section.
Program management duties comprise 80% of incumbent's time and include but are not limited to:
Serves as the N92 Program Manager and principal advisor to N9 FFR Director, NRMA, for all matters pertaining to MWR, and Galley programs, policies, and services, including all associated financial and policy support functions. Responsible for ensuring timely, accurate and consistent execution of Department of War, Department of the Navy, and Commander Naval Installation Command plans, guidance and policies pertaining to management, operation, and administration of programs, facilities and services. The incumbent formulates, manages and ensures compliance with program related policies originated by CNRMA. Establishes and coordinates the overall achievement of operational and strategic management goals for NRMA N92 programs. Responsible for the overall planning, management and oversight of operations associated with all MWR and Galley programs and activities located throughout the MidLant Region. These programs and activities include but are not limited to: Indoor/Outdoor Fitness and Recreation programs and Deployed Forces Programs; Community Recreation and Business Activity Services . May provide oversight of the MidLant School Liaison Program. Provides oversight of all renovation, remodeling, alteration, minor construction and major construction involving all N92 facilities in close collaboration with N94 Services, NAVFAC and CNIC. Reviews requests, sets priorities and approves funding for the repair of existing N92 buildings. Evaluates requirements, sets priorities and directs the planning and coordination of future construction, renovation and remodeling projects to fulfill mission needs, including those funded by MILCON, O&MN, and NAF. Responsible for ensuring the proper management, control and use of N92 program financial resources, APF and NAF for CNRMA. Supports the overall management, administration and professional development of MWR and Galley Civil Service and NAF employees. Assess, evaluate and monitor the needs and preferences of eligible patrons; measures/evaluates customer satisfaction levels for existing program improvements, and utilizes business and communication strategies to maximize the reach, informing and attracting eligible patrons to the various N92 services programs. Conducts regular installation and program site visits within MidLant Region to evaluate the condition of programs and facilities, communicate with local leadership. Communicates and works with installation Commanding Officers, Executive Officers, Installation N9 Directors and/or N92 Installation Program Managers on a recurring basis to ensure that equitable and consistently high standards of performance and customer service are being maintained in the management and operation of programs and services. Identifies, on a continuing basis, areas for potential improvement in the management and operation of programs, including opportunities for controlling costs and/or realizing increased revenues through new ventures and right-sized services. Receives general guidance and direction from the NRMA N9 Director and is delegated the authority to represent at meetings/conferences pertaining to N92 programs, policies, operations and services. Hosts meetings and conferences to communicate and discuss matters of similar content and importance to Region and Installation managers and supervisors. Communicates directly with professional counterparts at CNIC (N92) and OPNAV (N46) on matters pertaining to N92 program policies and operations. Maintains liaison with management personnel of other military services, outside agencies and professional organizations that are involved in service type programs and operations. Manages/directs the general administration of the Regional N92 programs to ensure the timely and complete submission of the required technical, administrative and financial reports to higher authority. Reviews/directs official/unofficial correspondence pertaining to the management, operation, and administration of the N92 Programs. Administers and ensures compliance with comprehensive Region fire, safety, sanitation, security, facilities, and environmental and occupational health programs. Carries out Equal Employment Opportunities (EEO) policies and communicates support of these policies to subordinates.
Management/Supervisory duties comprise 20% of incumbent's time and include but not limited to:
Directly supervises (1) NF-03 Administrative Assistant (1) GS-13 Region Galley Program Manager and (1) NF 04 Deployed Forces Program Manager. Carries out Equal Employment Opportunities (EEO) policies and communicates support of these policies to subordinates.
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate must possess:
Bachelors Degree in Recreation/Leisure, Business Administration, Food and Beverage Administration or related degree is preferred but not required
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
The following documents are required at the time of application:
NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 11/29/2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12838344
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
