This position oversees the daily operations of a multi-unit food court, ensuring high-quality service and food preparation while managing staff, inventory, and compliance with health and safety regulations. Key responsibilities include planning menus, supervising staff, controlling costs, ordering supplies, and ensuring customer satisfaction. This is a management role that requires strong leadership, organizational, and problem-solving skills.
Summary
This position oversees the daily operations of a multi-unit food court, ensuring high-quality service and food preparation while managing staff, inventory, and compliance with health and safety regulations. Key responsibilities include planning menus, supervising staff, controlling costs, ordering supplies, and ensuring customer satisfaction. This is a management role that requires strong leadership, organizational, and problem-solving skills.
Uses initiative, judgment and originality in the food and beverage planning, merchandising and control. Applies existing guidelines and develops own supplements, procedures and operating instructions for use by staff to evaluate the food service program, patron needs and interests. Takes corrective action as required to ensure accuracy of data and effectiveness of systems.
Promotes effectiveness and efficiency, using strong organizational and budgetary guidelines and internal controls necessary to provide reasonable assurance of accomplishing management goals and objectives. Meet suspense's on budget, information requests, etc.
Ensures that training programs are established that will inform employees of the proper food handling procedures and teach them to be thoroughly knowledgeable of their particular duties and responsibilities. Provides supervision to ensure that those duties are carried out to the best of their ability
Incumbent is responsible for ensuring that all personnel paperwork is complete and turned into the MWR Personnel office in a timely manner. Incumbent ensures that all personnel practices and followed and is the hiring authority for the Food and Beverage section.
Works closely with other activities, staff offices, advisory committees, supervisors, commanding officers, manufacturers, vendors, professional counterparts, etc., to ensure food service programs are responsive. All levels of supervision are informed of policies, special events, problems or other pertinent information. Ensures that facility and equipment are maintained in good working condition and operational at all times. All safety, sanitation, security and other deficiencies are identified and corrected.
Applies financial and accounting knowledge and skills regarding both appropriated and nonappropriated fund entitlements and procedures to interface both funding resources for a sound fiscal policy which meets not only program objectives but both short and long terms goals.
Responsible for the Rations and Kind (RIK) program, ensures that program standards, regulations and instructions are maintained and met. Ensures that all paperwork, invoices, ordering of products and inventory procedures are followed and properly completed and turned in to the accounting office.
Ensures proper military protocol and decorum are practiced. Conducts activities and programs with normal military protocol, courtesies, and social activities. Promotes and publicizes in every authorized media available to market programs, services and facilities on a cost-effective basis to create a well-informed, participating audience.
Represents the MWR Food and Beverage activity at various conferences, or negotiations with federal, state or municipal organizations concerning current and future programs.
Performs other assigned duties as required
Knowledge of DOD, Navy Food and Beverage, and Rations in Kind (RIK} policies, regulations, instructions and administrative practices and procedures related to management, planning, budgeting, scheduling and coordination food service programs and for the efficient operation and use of assigned facilities and equipment.
Knowledge of and skill in the application of a broad range of management principles, concepts and methodology to a variety of activities and services of a small to medium size food service facility. Typical services include a pizza/deli operation, salad bars, all types of beverages, breakfast, lunch, dinner, brunch and catering services to accommodate private parties and large groups.
Decisions regarding what needs to be done include the assessment of the size and mix of the patron community, cost targets, adequacy standards, and required changes or exceptions to operation policies. Similarly, the incumbent must evaluate the effectiveness of contracted services and functions.
Incumbents must have at least 3 years experience in the operation and management of a small to medium size feeding facility. Incumbent must be able to get certified within 1 year of hire date thru the Safe.Serve manager program and maintain the certification while employed.
Incumbent must speak, write, read and understand English. Must be able to prepare correspondence, spreadsheets and other information for local command and higher headquarters. Must be able to pass a base background check and a position of trust check from Office of Personnel Management.
Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
Ability to sustain considerable walking, standing, bending, stooping, and lifting up to 40 pounds.
Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
Must walk or stand for prolonged periods of time.
Qualifications
Knowledge of DOD, Navy Food and Beverage, and Rations in Kind (RIK} policies, regulations, instructions and administrative practices and procedures related to management, planning, budgeting, scheduling and coordination food service programs and for the efficient operation and use of assigned facilities and equipment.
Knowledge of and skill in the application of a broad range of management principles, concepts and methodology to a variety of activities and services of a small to medium size food service facility. Typical services include a pizza/deli operation, salad bars, all types of beverages, breakfast, lunch, dinner, brunch and catering services to accommodate private parties and large groups.
Decisions regarding what needs to be done include the assessment of the size and mix of the patron community, cost targets, adequacy standards, and required changes or exceptions to operation policies. Similarly, the incumbent must evaluate the effectiveness of contracted services and functions.
Incumbents must have at least 3 years experience in the operation and management of a small to medium size feeding facility. Incumbent must be able to get certified within 1 year of hire date thru the Safe.Serve manager program and maintain the certification while employed.
Incumbent must speak, write, read and understand English. Must be able to prepare correspondence, spreadsheets and other information for local command and higher headquarters. Must be able to pass a base background check and a position·of trust check from Office of Personnel Management.
Education
Four-year college degree in Hospitality, Culinary Arts, or Business Administration and two years of experience is preferred
or
Two-year college degree and four years of experience in the field.
Additional information
Salary is dependent on experience and/or education. Some positions have special requirements.Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.SELECTIVE SERVICE REQUIREMENT: If you are a male born after December 31,1959 and at least 18 years of age, employment law (5 U.S.C. 3328) requires that you must register with the Selective Service System (military draft), unless you meet certain exemptions. If applicable, failure to register will prevent you from being considered for employment. To register, please visit the Selective Service web site at https://www.sss.gov/register/.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required at the time of application:
Résumé
Proof of education/training: provide a copy of your awarded/conferred college transcript(s); if degree hasn't been conferred, provide copy of HS Diploma, GED, or equivalent
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.The complete application package must be submitted by 11:59 PM (EST) on 11/21/2025 to receive consideration.To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12825867It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation, or any other non-merit factor.
The Department of the Navy provides reasonable accommodation to applicants with disabilities. Applicants with disabilities who believe they require reasonable accommodation should contact our Human Resource Office to ensure that the Department of the Navy can consider such requests. The decision to grant an accommodation will be made on a case by case basis.
NSA Bethesda
47402 Buse Rd
Bldg 467
Patuxent River, MD 20670
US
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date.Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required at the time of application:
Résumé
Proof of education/training: provide a copy of your awarded/conferred college transcript(s); if degree hasn't been conferred, provide copy of HS Diploma, GED, or equivalent
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.The complete application package must be submitted by 11:59 PM (EST) on 11/21/2025 to receive consideration.To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12825867It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation, or any other non-merit factor.
The Department of the Navy provides reasonable accommodation to applicants with disabilities. Applicants with disabilities who believe they require reasonable accommodation should contact our Human Resource Office to ensure that the Department of the Navy can consider such requests. The decision to grant an accommodation will be made on a case by case basis.
NSA Bethesda
47402 Buse Rd
Bldg 467
Patuxent River, MD 20670
US
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date.Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
