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Major duties and responsibilities will include:

• Leads Housekeeping Aids, Compensated Work Therapy (CWT) and Incentive Therapy (IT) workers within the facility.
• Leads employees in performing work while he/she performs the full range of housekeeping tasks required to maintain the Medical Center in an aesthetic and aseptic condition.
• Passes on instructions from the supervisor to the employees and checks work to verify the work was completed.
• Reports to the supervisor the status and progress of work, any infractions of policies and procedures, and assures safety rules are followed.
• Skills in housekeeping procedures in a variety of environments and services so as to select proper tools and supplies and teach other employees proper usage of all.
• Cleaning all patient areas and corridor spaces throughout the medical center, operating rooms, and all other areas as assigned.
• Ensuring the efficient and economical accomplishment of work assignments of subordinates within established policies and schedules.
• Planning and scheduling daily and weekly assignments, taking into consideration the availability of personnel and equipment to meet established priorities.
• Training staff to ensure the use of patient centered care principles in terms of customer service to patients, family members, and personnel.
• Providing on-the job training for subordinates and new employees as individual needs dictate.
• Keeping subordinates abreast of proper methods, procedures and uses of equipment and supplies.
• Controlling the use of supplies and equipment to affect cost control within the unit.
• Conducting in-use testing of equipment and/or supplies, providing feedback in regards to their observations.
• Ensuring all safety regulations and procedures are observed and may on occasion be required to conduct training classes on specific safety issues.
• Supervising the daily distribution of uniforms and textiles to the designated areas and persons and ensures record keeping is timely and accurate.
• Approving leave requests for subordinates, counseling employees, and recommending disciplinary action to a higher-level supervisor whenever non-compliance with policy warrants.
• Making formal appraisals of subordinates works performance and conduct.
• Inspecting assigned areas to assure the timely accomplishment of employee assignments, sanitation levels are maintained, equipment properly cared for and that associated housekeeping objectives are accomplished in an expedient and timely manner.
• Performing related duties as required.

Work Schedule: Full-Time, Monday through Sunday, 7:00am-3:30pm or 3:00pm-11:30pm Rotating Weekends & Holidays.
Recruitment & Relocation Incentives: Not authorized
Critical Skills Incentive (CSI): Not Approved

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Pre-employment physical required
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

PHYSICAL EFFORT AND WORK CONDITIONS: The incumbent must be physically able to do continuous walking, standing, stooping, kneeling, bending, pushing, stretching, pulling, and lifting. Occasionally may climb step ladders or lift or move heavy objects.

The work is done where the employee can be exposed to dust, lint, disagreeable sights and odors. He/she must ensure proper use of detergents to avoid burns, skin irritation and chapped hands. The work is performed indoors but must go outside to empty trash and travel from one assignment to the other.

Applicants will be rated in accordance with the OPM Federal Wage System Qualifications. For this position, the job element method is used to match what you, the applicant, can do against what the work calls for. Your knowledge, skills and abilities will be compared to the knowledge, skills and abilities (called job elements) needed for success. Your qualifications will first be evaluated against the prescribed screen out element (WG-2 and higher only; screen-outs are not applicable to WG-1). Applicants who appear to meet the screen out element are considered for further rating; those who do not are rated ineligible and are eliminated from consideration. The potential eligibles are rated against the remainder of the job elements. While a specific length of training and experience is not required, your responses to the questionnaire must be supported by detailed descriptions of your experience on your resume.

You will be rated on the following Job Elements as part of the assessment questionnaire for this position:

• Dexterity and Safety
• Follow Directions
• Handle Weights and Loads
• Lead or Supervise
• Special Aptitude - Housekeeping Work
• Work Practices

IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Your responses to the assessment questionnaire will be reviewed along with the information provided in your resume and supporting documentation to determine if you are qualified for the position. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating may be lowered and/or you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

Candidates who apply under All U.S. Citizens announcements will be rated and ranked using Category Rating procedures. Qualified candidates will be assigned to a quality category. The categories are defined as follows:

• Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
• Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
• Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

Application of Veterans' Preference: Category rating and selection procedures place those with veteran's preference above non-preference eligibles within each category. Preference eligible applicants that meet the eligibility and qualification requirements and who have a compensable service-connected disability of at least 10 percent are listed in the highest quality category.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.