Clarification from the agency

NOTE: The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below. This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until September 30, 2026 or until the position is filled.

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Major duties and responsibilities include but are not limited to:

• The PCMHI provider provides PCMHI services to Veterans who are referred by PACT as potential candidates for mental health/behavioral health services. The PCMHI provider provides a full range of mental health services (assessment/treatment) as indicated for primary care environment and diagnoses mental disorders, particularly for complex or unusually difficult patients including those with medical conditions that have mental health components ( e.g., diabetes, thyroid disorders, digestive system disorders, chronic pain, other chronic illnesses as well as substance use disorders).
• Support same-day access to mental health services, including crisis intervention, for Veterans as deemed necessary by the service, in person and by telephone and telehealth.
• Makes the clinical decision to enroll Veterans in BHL telephone services for conditions warranting additional attention ( e.g., depression monitoring, watchful waiting) and any of a number of dispositions within PC-MHI (e.g., brief therapy, referral management).
• Provides education appropriate to patients with mental and behavioral health concerns, their family members, and significant others.
• Provides comprehensive, evidence-based psychotherapeutic interventions (EBP) appropriate to patients, including individual, family, and group psychotherapy ( e.g., Motivational Interviewing (Ml) and Cognitive Behavioral Therapy (CBT), etc.) as indicated.
• Provides consultation to PACT staff, other care providers within The VA Medical Center at Memphis, CBOCs, VISN 9 BHL and PCMHI, and to community providers, concerning clinical assessment findings and appropriate treatment plans for patients.
• Develops, implements, and documents all patient care including treatment plans, crisis intervention and suicide risk assessment in CPRS to assure ongoing communication with PACT Teams and VISN 9 BHL. The PACT Psychologist communicates with PACT teams via face-to-face meetings and telephone communications as well as VISN 9 BHL. The relationship between the PCMHI provider and the associated BHL services, the medical P ACTs, and the Veteran are the foundation of successful PC-MHI treatment.
• May provide clinical supervision and instruction to trainees on rotation in PCMHI.
• Assists the PACT and other PCMHI providers in the design, development, and implementation of clinical programs for Primary Care Clinics.
• Adheres to operational policies and procedures for the PACT Teams established by the Chief of Primary Care and/or Ambulatory Care Director.
• Assists the PCMHI and PACT in the execution of ongoing program evaluation and data driven quality improvement projects to monitor the effectiveness of the clinical program.
• Facilitates liaisons with other care programs ( e.g., Homeless Program, Veterans Justice Outreach, specialty mental health, etc) in the VA Medical Center at Memphis in order to effectively coordinate services for PACT patients.
• Additional duties as assigned.

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f).
• Education Requirement : You must have a master's or doctoral degree in: Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of related mental health counseling fields include, but are not limited to Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. CACREP defines the date when graduates are considered to have graduated from a CACREP accredited program. Additional information may be obtained from http://www.cacrep.org/directory/.

• Licensure: Candidates must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment. NOTE: It is VHA policy that a LPMHC who does not yet have a license that allows independent practice must be supervised by a licensed independent practitioner of the same discipline who is a VA staff member and who has access to the electronic health record.

• Experience, Education, and Licensure. In addition to the basic requirements, candidates must have at least one year of progressively complex LPMHC experience equivalent to the GS-11 grade level. Senior LPMHCs must have five years of post-licensed experience that demonstrates possession of advanced practice skills and judgment, demonstrating progressive professional competency and expertise and be licensed to provide clinical supervision to trainees or unlicensed LPMHCs.
• Assignments. Senior LPMHCs provide treatment to patients with complex needs including multiple mental health diagnoses, and numerous psychosocial issues, 8 using independent judgment. LPMHCs at this level provide clinical consultation to less experienced staff which may include coordinating crisis situations. Senior LPMHCs will provide clinical supervision to LPMHC staff and/or LPMHC trainees, and may serve as the subject matter expert for the discipline. Senior LPMHCs develop behavioral health related training curriculum and often conduct trainings for clinical staff. LPMHCs model ethical and professional behaviors and standards to include multicultural awareness. Senior LPMHCs meet routinely with interprofessional team members and leadership to communicate about program and patient issues for in depth problem solving. Senior LPMHCs collaborate with internal and external stakeholders and frequently serve as a liaison. This assignment is to be relatively few in number based on the size of the facility/service and applying sound position management. This assignment must represent substantial additional responsibility over and above that required at the full performance grade level and cannot be used as the full performance level of this occupation.
• Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the KSAs for the GS-11 grade level, the candidate must demonstrate all of the KSAs below:
  • Advanced knowledge of and mastery of theories and modalities used in the specialized treatment of complex mental illness. Ability to incorporate complex multiple causation in differential diagnosis and treatment of veteran patients, including making psychosocial and psychiatric diagnoses within approved clinical privileges or scope of practice. Ability to determine priority of services needed and provide specialized treatment.
  • Advanced and expert skill in a range of specialized interventions and treatment modalities for Veterans with complex needs. This includes individual, group, and/or family counseling, or psychotherapy and advanced level psychosocial, and/or case management interventions used in the treatment of Veterans.
  • Ability to coordinate the delivery of specialized psychosocial services and programs. Ability to design system changes based on data.
  • Ability to provide subject matter consultation to colleagues and trainees on the psychosocial treatment of patients, rendering professional opinions based on experience, expertise and role modeling effective clinical skills.
  • Ability to teach, mentor staff and trainees, and provide supervision for licensure or for specialty certifications.
  • Ability to engage in written and oral communication with leadership/staff and community stakeholders regarding policies, procedures, practice guidelines, and issues pertaining to the practice of the profession.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.