Incumbent is involved with a variety of duties in support of the Community Recreation program that may include Morale, Welfare, and Recreation (MWR) special events, MWR ITT, community events, Library, Liberty, resale tickets, leisure skill classes and outdoor recreation, Bowling or other similar MWR recreational services.
Incumbent is involved with a variety of duties in support of the Community Recreation program that may include Morale, Welfare, and Recreation (MWR) special events, MWR ITT, community events, Library, Liberty, resale tickets, leisure skill classes and outdoor recreation, Bowling or other similar MWR recreational services.
Local U.S. Citizens that are: 1) Current permanent NAF/APF employees; or 2) Spouses of active duty military members; or 3) Family members of active duty military member; or 4) Family members of DoD civilians.
Provides necessary services to authorized patrons, including general information and support of Community Recreation programs.
Provides information concerning facilities and operation.
Ensures adherence to regulation, and safety and security procedures.
May assist in maintaining routine reports and/or perform clerical, and/or general maintenance duties as needed.
May operate a cash register, Point of Sale (POS) system, processes products or service transactions including equipment loan, rentals, resale, and program registration, receive payments and make change
Provides customer service by greeting patrons in person and by answering the telephone, takes messages and handles customer requests or referrals to the appropriate staff member.
Provides support for Community Recreation events.
Assist with the inventory control, equipment inspection, restocking, etc.
Perform other related duties as assigned.
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
Qualification Requirements: Three (3) months of general experience OR high school graduation (or GED/equivalent).
General Experience: any type of work that demonstrates the applicant's ability to perform the work of the position.
A qualified candidate must possess:
- Must be able to learn MWR policies, rules and regulations, involving the Community Recreation Program.
- Must have ability to communicate orally and in writing.
- Basic custodial tasks, e.g. sweeping, mopping, dusting, etc.
- Basic computer operations and keyboarding skills to include operation of point of sale systems as well as desktop computers.
- Basis arithmetic calculations.
- Basic customer service delivery methods to identify customer needs, deliver expected service, and/or resolve routine customer issues.
- Basic understanding of elements of the Morale, Welfare and Recreation department to answer customer questions and/or refer them to the appropriate activity
This position does not have a positive education requirement.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
The following documents are required at the time of application:
NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 11/21/2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12831310
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
