You will serve as a SUPERVISORY PUBLIC AFFAIRS SPECIALIST (MANAGER) for US Small Business Administration, Field Operations Center East in Atlanta, GA and Field Operations Center West in Citrus Heights, CA. This position provides first level supervision to the Public Affairs Supervisor and manages the Public Affairs department.
This position is also being announced under Delegated Examining Procedures, open to the general public, DE-26-12815198 to apply in order to receive consideration.
Summary
You will serve as a SUPERVISORY PUBLIC AFFAIRS SPECIALIST (MANAGER) for US Small Business Administration, Field Operations Center East in Atlanta, GA and Field Operations Center West in Citrus Heights, CA. This position provides first level supervision to the Public Affairs Supervisor and manages the Public Affairs department.
This position is also being announced under Delegated Examining Procedures, open to the general public, DE-26-12815198 to apply in order to receive consideration.
This vacancy is open to current permanent Federal employees (status candidates), and individuals eligible for any of the following special hiring authorities: Military Spouses, Veterans Employment Opportunities Act, VRA, 30% or more disabled veterans, Schedule A, current/permanent employees who are CTAP eligible, ICTAP eligible current/former federal employees, Land Management, Reinstatement eligibles, Transfer employees in Competitive service, and Interchange eligibles.
As a SUPERVISORY PUBLIC AFFAIRS SPECIALIST (MANAGER) at the GS- 1035- 14, some of your typical work assignments may include:
Serve as the first level supervisor to the Public Affairs staff.
Ensure that the Center's plan, mission, vision, and values are communicated to the team.
Plan the work to be accomplished by subordinates.
Plan and produce digital and social media web content projects for publication and dissemination through multiple channels.
Provide information in the form of press releases, formal and informal presentations at public gatherings, private meetings, responses to Congressional inquiries, public service announcements, and other written and oral communications.
Serve as the adviser to field personnel on media and governmental (Congressional, Federal, state, and local) contacts.
Acts as a spokesperson for DR&R and supports the Center Director and Supervisory Public Affairs Specialist with making public appearances, preparing presentations, talking points or speeches as necessary.
Communicates the Agency's programs and objectives and ongoing activities related to disaster declarations with all levels of management and Congressional officials.
You must be able to obtain and maintain a Government travel credit card.
Favorable background investigation required.
You must meet time-in-grade requirements by the closing date.
A one-year supervisory/Managerial probationary period may be required.
You may be required to complete a one-year probationary period for non-supervisors if you fail to complete the one-year supervisory probationary period.
This is not a bargaining unit position.
Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required while on assignment (up to seven days a week and ten to fourteen hours a day).
If required to travel to a disaster site, you may encounter hazardous working and/or living conditions, for example, no water or electricity and/or minimal lodging facilities.
Qualifications
Federal status applicants must meet both Time-In-Grade AND experience requirements by the closing date of this announcement. However, if you have separated from the Federal Government for at least 52 weeks, you are not subject to the
Time-in-Grade requirement.TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled.
Experience: To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on the resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement. You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level.
GS-14: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-13 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. In addition, this Specialized Experience must demonstrate the following:
Implement organizational mission, team strategies, goals, and work plans; AND
Assess and lead a diverse team, establish work assignments, and manage workload balance; AND
Explain an organization's programs, policies, and procedures (1) either to the public as a member of the media (print, radio and/or television), or (2) to the media (print, radio and/or television) as a representative of an organization. (e.g., Media experience must have communicated directly to the public by written or broadcast reporting; AND
Oversee and monitor a social media engagement program to include the management and/or use of social media platforms, the posting of content, engaging in on-line conversations, chats, webinars, and live events, while ensuring agency and federal guideline compliance; AND
Create engaging content using video editing software (such as Adobe Premiere Pro, iMovie, and Final cut Pro), understands social media metrics to evaluate the effectiveness of campaigns and adjust strategies.
Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications website: Public Affairs Series 1035
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date.
All qualification requirements must be met by 11:59 pm (Eastern Time) on 10/24/2025.
Education
Education may not be substituted for experience for this position.
Additional information
Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
Career Transition Assistance Plan (CTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job in their current agency (intra-agency, i.e. SBA employees only).
You MUST submit a copy of your separation notice or other proof of eligibility.
EEO Statement: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. For additional information visit www.sss.gov.
This not a Remote position, however, situational telework may be available. For information on Telework please visit: http://www.telework.gov/
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
If selected for this position, you will be eligible for benefits. The above link is provided for your reference to explore the major benefits offered to most Federal employees.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be reviewed to determine if you meet all the Specialized Experience required for this grade. If you do not, you will be rated "Ineligible". If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience your score can and may be adjusted downward to reflect the submitted application material.
Your resume should not exceed two pages and must demonstrate the specialized experience related to the position for which you are applying. If your resume goes beyond two pages, we will only consider the first two pages for the required experience as outline in the specialized experience.
Agency Career Transition Assistance Plan (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
If selected for this position, you will be eligible for benefits. The above link is provided for your reference to explore the major benefits offered to most Federal employees.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume showing hours worked per week, dates of employment, and duties performed. Your resume should not exceed two pages and must demonstrate the specialized experience related to the position for which you are applying. If your resume goes beyond two pages, we will only consider the first two pages for the required experience as outlined in the specialized experience.
2. Other supporting documents, such as:
Veterans' documentation, if applicable (e.g. DD-214 Member Copy 4 or other Member Copy showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
If you are a current or former Federal employee, submit a copy of your official SF-50 or other official "Notification of Personnel Action" document that shows the following information to verify your eligibility for consideration as a status applicant:
your appointment in the competitive or excepted service
tenure
grade, step and salary
highest grade held or full performance level of current or prior position (as applicable).
DO NOT SEND YOUR RESUME OR ANY APPLICATION DOCUMENTS TO THE AGENCY CONTACT.
Your latest resume submitted for this position will be used for qualification determinations and supersedes previous submissions.
ELIGIBILITY INFORMATION:1. Career Transition Assistance Plan (CTAP): If you are claiming CTAP eligibility, provide a copy of your most recent annual performance appraisal (which must show at least a "fully successful" rating or equivalent), and proof of eligibility, i.e., a RIF separation notice or Certification of Expected Separation, and SF-50 noting current position, grade level, and duty location. In addition to meeting all qualification requirements and selective placement factors (if applicable), CTAP eligibles must meet the Well-Qualified criteria with a score of 85 or above in order to be given priority consideration. Information about CTAP eligibility is also on OPM's Career Transition Resources website at: http://www.opm.gov/rif/employee_guides/career_transition.asp. 2. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered, or you are not eligible for appointment in this agency.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on 10/24/2025 to receive consideration.
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application.
Your uploaded documents may take several hours to clear the virus scan process.
Field Operations Center West - FOCW
6501 Sylvan Road
Citrus Heights, CA 95610
US
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.
SUITABILITY, CLEARANCE & REQUIREMENTS: A background investigation may be required for all new hires. Appointment will be subject to the applicant's successful completion of a background investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination.
SBA uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume showing hours worked per week, dates of employment, and duties performed. Your resume should not exceed two pages and must demonstrate the specialized experience related to the position for which you are applying. If your resume goes beyond two pages, we will only consider the first two pages for the required experience as outlined in the specialized experience.
2. Other supporting documents, such as:
Veterans' documentation, if applicable (e.g. DD-214 Member Copy 4 or other Member Copy showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
If you are a current or former Federal employee, submit a copy of your official SF-50 or other official "Notification of Personnel Action" document that shows the following information to verify your eligibility for consideration as a status applicant:
your appointment in the competitive or excepted service
tenure
grade, step and salary
highest grade held or full performance level of current or prior position (as applicable).
DO NOT SEND YOUR RESUME OR ANY APPLICATION DOCUMENTS TO THE AGENCY CONTACT.
Your latest resume submitted for this position will be used for qualification determinations and supersedes previous submissions.
ELIGIBILITY INFORMATION:1. Career Transition Assistance Plan (CTAP): If you are claiming CTAP eligibility, provide a copy of your most recent annual performance appraisal (which must show at least a "fully successful" rating or equivalent), and proof of eligibility, i.e., a RIF separation notice or Certification of Expected Separation, and SF-50 noting current position, grade level, and duty location. In addition to meeting all qualification requirements and selective placement factors (if applicable), CTAP eligibles must meet the Well-Qualified criteria with a score of 85 or above in order to be given priority consideration. Information about CTAP eligibility is also on OPM's Career Transition Resources website at: http://www.opm.gov/rif/employee_guides/career_transition.asp. 2. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered, or you are not eligible for appointment in this agency.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on 10/24/2025 to receive consideration.
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application.
Your uploaded documents may take several hours to clear the virus scan process.
Field Operations Center West - FOCW
6501 Sylvan Road
Citrus Heights, CA 95610
US
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.
SUITABILITY, CLEARANCE & REQUIREMENTS: A background investigation may be required for all new hires. Appointment will be subject to the applicant's successful completion of a background investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination.
SBA uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
