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Operations Assistant NF-02

Department of the Army
United States Army Installation Management Command
Texas Roadhouse, Fort Campbell, KY

Summary

This position is located at Fort Campbell Texas Roadhouse.

This position is eligible for the NAF benefits package and leave accrual.

Refusal of a military spouse to participate in established recruitment procedures is considered a declination of employment and is a basis for termination of SEP entitlement for the current PCS of the sponsor. (AR 215-3 2-5).

Incentives and Bonuses

  • Incentives will not be paid.

Overview

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Accepting applications
Open & closing dates
10/15/2025 to 12/31/2025
Salary
$15 to - $26.29 per hour
Pay scale & grade
NF 2
Locations
Few vacancies in the following locations:
Fort Campbell, KY
Fort Campbell, TN
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Part-time - 20 hours per week with benefits eligibility and leave accrual
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
O2NAFEQ-25-12816232
Control number
848186400

This job is open to

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Clarification from the agency

United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

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  • Performs “Hands-on” supervision of the restaurant. This includes but is not limited to occasional temporary non-scheduled assistance with serving, hosting, cooking and other duties.
  • Monitors operations to ensure smooth running of the business operation during peak business hours to set the pace in Front and Back of the House.
  • Ensures staff is following established recipes and procedures. Helps control the guest flow and monitors ticket times. Ensures consistency in food and service to increase sales by performing table visits.
  • Maintains order and harmony. As necessary, seeks assistance from military police, to control unacceptable behavior. Keeps an operational log while on duty; opens and closes the facility and performs fire and security checks.
  • Assumes responsibility for cash during shift including cash collected from waiter’s guest checks. Conducts inventory at beginning and/or end of shift.

Requirements

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Conditions of employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one-year probationary period may be required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
  • A food handler’s certificate is required.
  • Successful completion of either front of the House or Back of the House Franchisor specified training.
  • Successful completion of a pre-employment physical is required for this position. Work requires the ability to lift and carry objects weighing up to 60 pounds.
  • Able and willing to work a schedule that may include nights, weekends and holidays.
  • Must be 18 years of age at time of appointment.

Qualifications

Resumes must be two pages (or less).

Resume should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

A qualified candidate must possess the following:

  • A minimum of 6 months experience effectively working in a fast-paced food and beverage establishment or a current MWR Texas Roadhouse team member.
  • Must possess good interpersonal, communication and customer service skills.
NOTE: The above minimum qualifications must be described within the duties of previous work experience listed on the applicant's resume and/or supporting documents. A copy of all documents must be submitted at the time of application.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration

  • The Area of Consideration for this vacancy announcement is worldwide. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)
Manual Application Option
  • If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.
  • Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 3:00 PM CST on 12/31/2025 to ensure timely processing.
  • Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.
PCS Costs
  • Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest.
Allowances and Differentials days
  • This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.
Important Information Regarding Access to Certain Federal Facilities:
  • Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
Your Application may be Considered for Multiple Opportunities:
  • After you apply, your application remains valid for and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.
Discover Your Path to Success

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your Application Matters: How We Will Review It

We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.

  • Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
  • We will consider your responses to our application questionnaire.
  • If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.
Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

Understanding Eligibilities: What You Can Claim When Applying

When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities:
  • NAF Preference 1 Spouse Employment Preference (SEP)
  • NAF Preference 2 Involuntarily Separated From the Military (ISMP)
  • NAF Priority Consideration 1 Business Based Action (BBA)
  • NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
  • NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)


Tip: Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.

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