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Appointment Desk Specialist #366

Legislative Branch
Senate
This job announcement has closed

Summary

The Senate Sergeant at Arms is seeking an Appointment Desk Specialist. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.

Overview

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Job closed
Open & closing dates
09/29/2025 to 10/14/2025
Salary
$61,290 to - $107,311 per year
Pay scale & grade
AD 00
Location
Few vacancies in the following location:
Washington, DC
Few vacancies
Telework eligible
No
Travel Required
Not required - N/A
Relocation expenses reimbursed
NoThe Senate Sergeant at Arms does not pay for relocation expenses.
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
0
Supervisory status
No
Security clearance
Not Required
Drug test
No
Announcement number
req741
Control number
846849400

Duties

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Serves as internal security checkpoint for all visitors to the Capitol complex, issuing badges to visitors after verifying appointment and identification; receives and distributes packages and official communications for restricted areas of the Senate. Maintains daily schedule of Senate meeting rooms in the Capitol Complex; answers scheduling questions for guests arriving to see Senators and Senate staff; coordinates guest lists with Senate offices; monitors event room capacities and access. Manages flow of official visitors to Committee hearings held in the Capitol. Clears and issues passes to visitors to Senate media galleries. Acts as information resource for guests, Senators, Representatives, visiting dignitaries and staff in person, via email, and by telephone. Other duties as assigned.

Requirements

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Conditions of employment

  • For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/1VNZQ.

Qualifications

Required Work Experience

  • 1-3 years of customer service/receptionist experience, preferably in an environment where security is of the highest importance.

Required Special Skills/ Knowledge

  • Working knowledge of Microsoft Teams, Microsoft Word, and Excel.
  • Must possess or be able to obtain a CPR/AED certification upon hire or within the first three months.

As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role. 

Working Conditions

  • Work is performed in open, public environment and is essentially sedentary with occasional walking, standing, bending and exposure to noise associated with the constant flow of visitors.
  • Since this position requires onsite presence in support of the U.S. Senate when in session, this position requires the employee to be available and prepared to work during government shutdowns, in inclement weather, on holidays, and during late night, overnight, and weekend sessions. In the context of government furloughs, this position is considered excepted.
  • This position directly supports essential services of the U.S. Senate. As such, this position requires the employee be available and prepared to work during government shutdowns, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted.

Education

Bachelor’s degree.

Additional information

The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email SAARecruitment@saa.senate.gov with “Applicant Accommodation” in the subject line. No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.

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