About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the RESOURCE MANAGEMENT OFFICE.
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the RESOURCE MANAGEMENT OFFICE.
Please see the "Who May Apply" section under the Qualifications section.
Systems administrator for the commercial network of the Force Support Squadron (FSS) information systems, ensuring FSS local and wide area network (LAN/WAN) systems, referred to as the FSS.net comply with legal and regulatory requirements and meet customer needs. Under supervisor supervision manages all aspects of this enterprise network to include SSL protocols, topologies, and communications, thus ensuring availability, integrity, efficiency, and reliability of services. Must have conceptual knowledge of Point-of-Sale Systems (POS) and functional systems for example Aloha, RecTrac, Cyberian, SolarWinds Helpdesk, Webservers, and Domain Controllers. Reviews, organization mission, functions, and manning to identify requirements and initiates requests for additional resources to ensure success in meeting goals and objectives. Provides on-going technical support and training to customers on IT equipment within the scope of ownership to ensure proper functional use of equipment and programs to preclude undue interruptions to IT services on the FSS.net. Adjust security appliances to accommodate DMZ, VLANs, Firewall rules and all other necessary modifications to comply with current network security policies and PCI Compliance and network standard practices. Under supervisors' supervision participates with managers, computer users, and others to analyze established systems to determine reliability, productivity, and user friendliness of those systems. Responds to trouble reports by analyzing problems, providing solutions, and recommending actions necessary to avoid future difficulties, such as enhancing, replacing, or modifying existing programs or applications. Identifies potential performance or capability problems and reports to supervisor. Coordinates efforts and works closely with customers, support personnel, and commercial vendors to resolve network, hardware, and software issues. Provides backup capabilities for systems management/administration, to include functions at unit-level within the following capacities: Functional Systems Administrator (FSA), Computer Support Technician (CST), Information Technology Equipment Custodian (ITEC), Cybersecurity Liaison (CL), PCI Compliance Manager, Juniper Network Certified Internet Associate-Security (JNCIA-SEC) and Juniper Security, reports any issues to supervisor. Performs other related duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12807577
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/08/2025
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Applicants must have 5 years of responsible experience of network systems, planning, testing, operating, and maintaining network services. Understanding of the organization's network architecture, topology, and protocols to plan, design, develop, and support functional requirements. Adept at problem resolution techniques and tools sufficient to resolve more complex issues and develop supportable solutions which enhance organizational and customer needs. Ability to analyze existing functional IT networks, identify potential weaknesses, and proactively develop comprehensive upgrades or enhancements. You must be physically able to lift and carry equipment up to 60 pounds. Must satisfactorily complete a Secrete Security clearance and pre-employment physical and a drug test. Information Assurance certification is a condition of employment; incumbent must achieve the appropriate IA certification within 6 months of assignment.
You will be evaluated on the basis of your level of competency in the following areas:
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 10/08/2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
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