**This vacancy has been amended to change the closing date to Tuesday, October 14, 2025.**
This position is part of The John F Kennedy Center for Performing Arts. The incumbent will be responsible for providing administrative and technical support to the Director of Operations & Maintenance and Operations & Maintenance (O&M) staff and coordinating a wide variety of administrative, technical, and program duties essential to support area and field office operations.
Summary
**This vacancy has been amended to change the closing date to Tuesday, October 14, 2025.**
This position is part of The John F Kennedy Center for Performing Arts. The incumbent will be responsible for providing administrative and technical support to the Director of Operations & Maintenance and Operations & Maintenance (O&M) staff and coordinating a wide variety of administrative, technical, and program duties essential to support area and field office operations.
Primary timekeeper for the office, ensures the accurate and timely processing of employee time and attendance records via the timekeeping payroll system.
Supports office operations by processing a wide range of administrative and technical tasks, such as compiling and gathering pertinent information and required signatures for awards and suggestions submitted by employees or management for approval.
Develops and maintains a comprehensive records management system to ensure timely identification, categorization, maintenance, retrieval, and proper disposition of federal records in accordance with agency and NARA retention schedules.
Answers phones, schedules meetings, and prepares official correspondence and reports.
Maintains office supplies inventory and orders new materials. Prepares and maintains office files, directories, and records to ensure proper organization and easy retrieval of documents.
Suitable for Federal employment, determined by background investigation.
Direct Deposit of pay is required.
Selective Service registration required for male applicants, unless exempt.
Qualifications
At the GS-9 level, you must meet one of the following qualifications:
A. One year of specialized experience that is equivalent in difficulty and complexity to the GS-07 level in the Federal service. Specialized experience is defined as experience that is in or directly related to the line of work of this position and has equipped you with the knowledge and competencies to successfully perform the duties of this position. More specifically, this requirement involves experience in performing a wide range of administrative and management support functions to ensure organizational efficiency. Assisting with budget formulation, monitoring, tracking, and providing financial reports. Assisting with preparing procurement requests. Serving as a point of contact for stakeholders; preparing correspondence, reports, and briefing materials; coordinating meetings; and maintaining official records. OR
B. A Master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, or a LL.B. or J.D., if related (Note: Applicants who select this response must provide transcripts as verification of their education). OR
C. A combination of specialized experience and graduate level education as defined above which equals 100%. (Note: Applicants who select this response must provide transcripts as verification of their education).
Applicants must carefully review the information in the "How You Will Be Evaluated" section for important information and instructions pertaining to the multi-hurdle assessment process for this position.
Only experience and education obtained by the closing date of this announcement will be considered.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.
Education
If qualifying based on EDUCATION you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. Note: PDF Portfolio documents will not be processed or accepted as they appear as a one-page document.
Only education from institutions which are accredited or preaccredited/candidate for accreditation may be used to meet education requirements.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/
Additional information
Career Transition Assistance Programs: CTAP/ICTAP provides placement assistance to permanent Federal employees who are surplus, displaced, or involuntarily separated. To be considered under CTAP/ICTAP, applicants must be well-qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), score at least 85 on the assessment questionnaire, and be able to perform the duties of the position upon entry. Please refer to Required Documents section for additional details. For information on CTAP and ICTAP visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/
Telework Suitability:
This position is suitable for core or situational telework, use the Center guidance during an emergency or natural disaster.
Stipulations of Employment:
As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
Your performance and conduct;
The needs and interests of the agency;
Whether your continued employment would advance the organizational goals of the agency or the Government; and
Whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your 1-year probationary period, your employment may be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Work Schedule:
This position requires a fixed work schedule; flexible work schedules will not be authorized.
Monday - Friday, 7:00am - 3:30pm
Miscellaneous:
The Center uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify.
This vacancy announcement may be used to fill similar positions within 90 days.
This position is being advertised concurrently with vacancy announcement #KC-26-MP-12806662JM using Merit Promotion procedures. If interested, refer to that announcement to determine if you meet the program requirements and can apply to that announcement.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
For Category Rating: Once the application process is complete, qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree in which your background matches the competencies required for this position. The categories for this announcement are defined as: Best-Qualified and Qualified. Your resume and supporting documentation will then be used to determine if you are qualified for this job. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration. The Category Rating Process does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligible within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and the result of the USA Hire Competency Based Assessment(s) required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
Attention to Detail
Decision Making
Flexibility
Integrity/Honesty
Interpersonal Skills
Learning
Reading Comprehension
Reasoning
Self-Management
Teamwork
In order to be considered for this position, you must complete all required steps in the process. In addition to the application, this position requires an online USA Hire Competency Based Assessment. The online assessment measures critical general competencies required to perform the job.
The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume listing work schedule, hours worked per week, dates of employment mm/yy and duties performed. If multiple resumes are submitted, only the most current resume will be reviewed for qualifications.
Please limit your resume to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications.
2. Other supporting documents:
College transcript(s), if qualifying based on education or if this position has a basic education requirement
Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation: If you are applying under CTAP or ICTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible
Cover Letter, optional
If you are a veteran with preference eligibility and you are claiming veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If applicable, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. Failure to provide this documentation may result in a non preference determination. For more information on veterans' preference (see https://www.opm.gov/policy-data-oversight/veterans-employment-initiative/vet-guide/).
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices. Note: A PDF Portfolio contains multiple files assembled into an integrated PDF unit. The files in a PDF Portfolio can be in a wide range of file types created in different applications. To ensure the document is not a PDF Portfolio document, open the document and if there are multiple different documents with a variety of extensions, it is a PDF Portfolio document and will not be processed.
It is your responsibility to ensure all required documents have been submitted prior to the closing date of the announcement.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section of this vacancy.
The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.
The application process is as follows:
To begin the application process, click Apply Online button.
Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.
Read the Eligibility questions carefully. The questions address if you are eligible to apply to this JOA. Your responses will affect your consideration for the position. You may qualify for more than one eligibility, so please choose carefully. You will only be considered under the options you have selected. If you respond that you do not meet any of the eligibility questions, you will not be considered for this position.
If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Set aside at least 3 hours to take the assessment; however, most applicants complete the assessment in less time. If you need to stop the assessment and continue at a later time, you can re-use your unique assessment link.
Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
This position is being advertised concurrently with vacancy announcement # KC-26-MP-12806662JM using Merit Promotion procedures. If interested, refer to that announcement to determine if you meet merit promotion requirements and can apply to that announcement. NOTE: You must apply separately to each announcement in order to be considered under both.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account (https://my.usajobs.gov/Account/Login). There you will find a record of your application, the application status, and an option to Edit Application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
The John F Kennedy Center for Performing Arts
2700 F. Street, NW
Washington, DC 20566
US
Next steps
If you have questions about this job, please contact the HR Office representative listed in the "Agency Contact Info" section of this vacancy announcement.
For status updates on your application, please follow the directions listed above in the How to Apply section. Once your online application is submitted you will receive a confirmation notification by email. If you are selected for an interview for this position, you will be contacted directly. A final job offer for this position is typically made within several weeks after the closing date of the vacancy announcement. After confirming a job offer, all other applicants will be notified of their non-selection.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume listing work schedule, hours worked per week, dates of employment mm/yy and duties performed. If multiple resumes are submitted, only the most current resume will be reviewed for qualifications.
Please limit your resume to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications.
2. Other supporting documents:
College transcript(s), if qualifying based on education or if this position has a basic education requirement
Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation: If you are applying under CTAP or ICTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible
Cover Letter, optional
If you are a veteran with preference eligibility and you are claiming veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If applicable, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. Failure to provide this documentation may result in a non preference determination. For more information on veterans' preference (see https://www.opm.gov/policy-data-oversight/veterans-employment-initiative/vet-guide/).
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices. Note: A PDF Portfolio contains multiple files assembled into an integrated PDF unit. The files in a PDF Portfolio can be in a wide range of file types created in different applications. To ensure the document is not a PDF Portfolio document, open the document and if there are multiple different documents with a variety of extensions, it is a PDF Portfolio document and will not be processed.
It is your responsibility to ensure all required documents have been submitted prior to the closing date of the announcement.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section of this vacancy.
The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.
The application process is as follows:
To begin the application process, click Apply Online button.
Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.
Read the Eligibility questions carefully. The questions address if you are eligible to apply to this JOA. Your responses will affect your consideration for the position. You may qualify for more than one eligibility, so please choose carefully. You will only be considered under the options you have selected. If you respond that you do not meet any of the eligibility questions, you will not be considered for this position.
If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Set aside at least 3 hours to take the assessment; however, most applicants complete the assessment in less time. If you need to stop the assessment and continue at a later time, you can re-use your unique assessment link.
Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
This position is being advertised concurrently with vacancy announcement # KC-26-MP-12806662JM using Merit Promotion procedures. If interested, refer to that announcement to determine if you meet merit promotion requirements and can apply to that announcement. NOTE: You must apply separately to each announcement in order to be considered under both.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account (https://my.usajobs.gov/Account/Login). There you will find a record of your application, the application status, and an option to Edit Application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
The John F Kennedy Center for Performing Arts
2700 F. Street, NW
Washington, DC 20566
US
Next steps
If you have questions about this job, please contact the HR Office representative listed in the "Agency Contact Info" section of this vacancy announcement.
For status updates on your application, please follow the directions listed above in the How to Apply section. Once your online application is submitted you will receive a confirmation notification by email. If you are selected for an interview for this position, you will be contacted directly. A final job offer for this position is typically made within several weeks after the closing date of the vacancy announcement. After confirming a job offer, all other applicants will be notified of their non-selection.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
