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EDUCATION SERVICES SPECIALIST

Department of the Air Force
Air Education and Training Command
This job announcement has closed

Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

The primary purpose of this position is:To assist the Education Services Officer (ESO) in providing professional and specialized administrative and technical assistance in the development and operation of all education and training services programs.

Overview

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Reviewing applications
Open & closing dates
09/18/2025 to 11/19/2025
Salary
$73,939 to - $96,116 per year
Pay scale & grade
GS 11
Location
FEW vacancies in the following location:
Holloman AFB, NM
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Secret
Drug test
No
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
5C-AFPC-12803555-984131-SJS
Control number
846254300

Duties

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  • Provides individual career, academic, and force development advisement to military personnel of all ranks, their dependents, and/or civilian personnel pursuing undergraduate/graduate, vocational, technical, licensure/certification, and professional development opportunities at various levels.
  • Assesses program effectiveness. Consistently assesses overall program effectiveness by sampling student, instructor, and commanders' needs, validating suggestions and complaints, examining drop-out rates and enrollment trends.
  • Plans and administers a variety of education programs that range from basic education programs to Master's degree programs in order to meet the needs of the active duty personnel and DoD civilians.
  • Serves as the installation technical expert for the Community College of the Air Force (CCAF). Maintains contact with CCAF personnel, including the Dean of the College, to resolve difficult issues.
  • Performs a variety of outreach to promote educational programs.
  • Performs a variety of administrative and customer service duties related to the educational counseling program.

Requirements

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Conditions of employment

  • U.S. Citizenship Required
  • Males must be registered for Selective Service, see www.sss.gov
  • Must be able to obtain and maintain a Secret Security Clearance.
  • If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
  • This position is subject to provisions of the DoD Priority Placement Program
  • Must meet the positive education requirements as stipulated by US OPM for the 1740 occupational series.
  • Must keep abreast of developments in the educational counseling field and career field needs of the Air Force as well as occupational needs in civilian life by regularly reading a variety of professional journals and related publications.
  • Personnel data to which the incumbent has access is controlled by the Privacy Act of 1974 and must be safeguarded appropriately.
  • Work occasionally requires travel away from the normal duty station.
  • Disclosure of Political Appointments
  • Requires an extensive knowledge of Department of Defense objectives, policies, procedures, or pertinent regulatory requirements affecting civilian and military education/training programs and the ability to analyze, plan, and adjust work (cont'd)
  • (cont) operations of one or more organizational segments to meet program requirements and objectives within available resources as applicable.
  • All federal employees are required to have direct deposit.
  • This position is limited to current AIR EDUCATION and TRAINING COMMAND (AETC) employees CONSIDERATION ONLY.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Professional and Scientific Positions, GS-1740 Series.

BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT:
Bachelor's degree (or higher) degree that included or was supplemented by at least 24 semester hours appropriate to the position to be filled in one or a combination of the areas described below. At least one course must have been from (1) or (2) below:

(1) Tests and measurement: Study of the selection, evaluation, administration, scoring, interpretation, and uses of group and individual aptitude, proficiency, interest, and other tests.
(2) Adult education: Study of the adult as a learner, teaching-learning theories for adults, models and procedures for planning, designing, managing, and evaluating adult learning activities.
(3) Educational program administration: Study of the foundation and methods in organizing for adult and continuing education programs.
(4) Curriculum development or design: Study of the principles and techniques for development of curricula for adult or vocational education programs.
(5) Teaching methods: Study of teaching strategies and learning styles of the adult learner.
(6) Guidance and counseling: Study of the purposes and methods in counseling and guidance, the role of the counselor in various settings, approaches to counseling, and the uses of tests in the counseling situation.
(7) Career planning: Study of career development, learning activities, systems, approaches, program coordination, use of educational and community resources, and vocational counseling systems.
(8) Occupational information: Study of theories of occupational choice and vocational development and their application to the guidance process. Identification and utilization of various types of occupational information and resources. NOTE: You MUST submit a copy of your transcripts.

In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-09, or equivalent in other pay systems. Examples of specialized experience include: Professional knowledge of education theories, concepts, principles, and practices applicable to a wide range of duties in the broad area of education to include: career planning, educational and interest testing, and professional military education. Professional knowledge of a wide range of education services, policies and regulations to deliver programs and services which include coordination of logistical support with academic institutions and scheduling activities. Knowledge of contracting and procurement policies and procedures applicable to suppliers' methods of operations to recommend the most effective services available. In-depth knowledge of marketing and publicity techniques and the ability to communicate orally and in writing to resolve a variety of problems; gain program support and convey to clients the full scope of services and resources available and encourage their participation.

OR
EDUCATION:
Successful completion of a Ph.D. or equivalent doctoral degree or three (3) full years of progressively higher-level graduate education leading to a Ph.D. degree which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position. NOTE: You MUST submit a copy of your transcripts.

OR
COMBINATION OF EXPERIENCE AND EDUCATION:
A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.
NOTE: You MUST submit a copy of your transcripts.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

  • Extensive knowledge of education theories, principles and practices of secondary and adult continuing education and accrediting processes to include the structure, function and goals of the national, state, local and regional education community.
  • Knowledge of current methods, procedures, and techniques used in military education and ability to develop and offer special program courses as required and understanding of military professional development.
  • Skill in adapting and extending applicable education principles and methods in identifying exemplary and inadequate practices or techniques and recommending alternative steps or remedial action to resolve problems.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to plan and organize independently and to collect, interpret and analyze data.
  • Ability to design and develop curriculum for adult educational or vocational programs.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.

Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information.

120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.

Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click here to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist.

Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click here to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement.

Direct Deposit: All federal employees are required to have direct deposit.

Disabled veteran leave is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here.

If you have questions regarding this announcement and have hearing or speech difficulties click here.

Tax Law Impact for PCS: On 22-Dec-2017, Public Law 115-97 - the "Tax Cuts and Jobs Act of 2017" suspended qualified moving expense deductions along with the exclusion for employer reimbursements and payments of moving expenses effective 01-Jan-2018 for tax years 2018 through 2025. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit GSA Bulletin FTR 20-04 here for additional information.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

BASIS OF RATING:
Your application will be rated under the Cut Point procedures based on the extent to which the quality, depth, and complexity of your experience and education relate to the qualification requirements. Additional points are not added for Veteran's Preference; however, Veteran's Preference is considered where applicable.

Best Qualified Group: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements
Fully Qualified Group: Candidates in this category possess good skills and experience above the minimum requirements.
Basically Qualified Group: Candidates in this category meet the minimum education and/or experience requirements.

The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

For additional information on what to include in your resume, click here.

APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.

Applicants who disqualify themselves will not be evaluated further.

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