Intake Generalists are involved with filing documents and in the administration of cases from case opening through final disposition, provide the highest level of customer service to the public, the bar, and all other parties who transact business with the court.

Description of Duties:

• Greet visitors to the public Intake area, providing general direction and support as needed.
• Receive, examine, and file bankruptcy petitions and all other documents filed in paper format, ensuring compliance with bankruptcy rules and filing requirements.
• Collect and receipt fees in accordance with internal controls procedures.
• Open new bankruptcy and adversary proceedings in Case Management System.
• Compose clear and concise docket entries.
• Research court records, responding to internal and external requests for copies as appropriate and certifying upon request.
• Coordinate, ship, and retrieve records from the Federal Records Center.
• Maintain the lobby area, ensuring that all publicly available forms and informational materials are available.
• Quality Control, sort, file, and purge paper case records.
• Open, sort, and deliver mail.
• Respond, as appropriate, to correspondence received by U.S. Mail.
• Receive, manage, and distribute supplies.
• Perform other duties as assigned.

Conditions of employment

Notice to Applicants: Employees of the United States Bankruptcy Court are appointed in the excepted service, are considered "At-Will" employees, and serve at the pleasure of the Court. As a condition of employment, the selected candidate must successfully complete a background check, including fingerprinting, and a check of financial and credit records.

The selectee for this position is subject to a criminal record check and satisfactory adjudication by the employing office to be eligible for employment. Due to the sensitivity level of this position, candidates may be asked about their criminal history prior to receiving a tentative offer of employment. Candidates completing Form AO-78 must complete questions 18-20 regarding their criminal history. Criminal history is not in itself disqualifying. All available information, past and present, favorable and unfavorable, about the reliability and trustworthiness of an individual will be considered when making an employment suitability determination. Providing false and/or misleading information may be grounds for removal from the application and selection process, as well as disciplinary action if discovered after an individual's date of hire.

Any position offer will be provisional until a full suitability determination can be made. Court employees must adhere to a Code of Conduct, copies of which are available upon request. The Federal Financial Reform Act requires direct deposit of federal wages for court employees. Applicant must be a United States citizen or eligible to work in the United States.

The United States Bankruptcy Court is a part of the Judicial Branch of the United States government. Although comparable to the Executive Branch (civil service) in salary, leave accrual, health benefits, life insurance benefits, and retirement benefits, court employees generally are not subject to the many statutory and regulatory provisions that govern civil service employment.

Qualifications

Mandatory Qualifications:

• Ability to work well in a team based, collaborative environment.
• Proven track record of delivering the highest level of customer service and support to internal and external parties.
• Progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws.
• Ability to communicate clearly both in writing and verbally with Chambers staff, Clerk's office staff and the public.
• Proficient with Microsoft Applications and Adobe Acrobat.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Please read the "Next steps" section for more information.