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Operations Assistant (Veterinary Services) NF-03

Department of the Army
Army Installation Management Command
This job announcement has closed

Summary

This position is located at Animal Boarding Facility, Fort Bragg, NC.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Army NAF paysetting rules apply to this vacancy.

Overview

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Hiring complete
Open & closing dates
09/15/2025 to 09/25/2025
Salary
$38,839 to - $38,839 per year

Salary listed is based on a 40hr work week. Pay will be determined by number of hours worked per week.

Pay scale & grade
NF 3
Location
1 vacancy in the following location:
Fort Bragg, NC
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Intermittent
Work schedule
Intermittent
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
O2NAFDN-25-12801819
Control number
845999000

This job is open to

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Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

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  • Serve as the lead point of contact for the day-to-day front office operations of a veterinary clinic. Opens and secures the clinic and pharmaceuticals daily.
  • Coordinates with clinic management to establish clinic schedule and appointment availability. Loads schedules into AVImark Practice Management System.
  • Processes and verifies cash flow transactions and deposits and balances daily/weekly/monthly reports.
  • Prepares and distributes client/patient correspondence and corresponds with civilian and military veterinary clinics regarding confidential client/patient information.
  • Performs other related duties as assigned.

Requirements

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Conditions of employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one year probationary period may be required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Satisfactory completion of pre-employment background checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
  • Must not have an aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments.
  • Ability to work occasional Saturdays for special events and an irregular schedule which may include nights, weekends, holidays, and split shifts as needed.
  • Physical effort (preferable): Ability to lift 40 pounds and long periods of standing, restraining, kneeling, reaching and sitting, etc.
  • Must be able to receive all mandated immunizations to work in a direct-patient capacity and/or veterinary environment IAW AR 40-562 chap 4-1.
  • Assist in animal caretaking tasks as needed.

Qualifications

Minimum Qualifications:

  • Progressively work experience which demonstrates the knowledge and skills required to perform the duties of the position.
  • Basic computer skills to include proficiency in Microsoft Suite or equivalent.
  • Experience in using a point of sales software.
  • Basic arithmetic expertise to balance cash draw, accept payments and provide change accurately.
  • Typing proficiency - 40WPM.
Best Qualified:
  • Clerical experience in a Veterinary Clinic or equivalent or working in an outpatient medical facility/operations as clerical-administrative support.

Highly Preferred Qualification:
  • Proficient in Microsoft Excel and Outlook
  • Excellent customer service skills
  • Experience resolving customer complaints
In order to be considered for the highly preferred criteria, your resume must show that you meet BOTH the minimum qualifications, and ALL of the high preferred criteria. Applicants meeting ALL criteria will be considered best qualified, and will be referred to the selecting official first. Remaining applicants will be referred for consideration if the certificate (referral list) is returned with no selection.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration:

  • The Area of Consideration for this vacancy announcement is Local. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)
Manual Applications:
  • If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 03:00PM EST by 09/25/2025 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
PCS Costs
  • Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.
Pay-Band (NF or CY) Allowances and Differentials
  • This is a pay-banded position.
  • Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
Incentives and Bonuses
  • Incentives will not be paid.
Please check out our Applicant Information Kit: Other:
  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
  • Important Information Regarding Access to Certain Federal Facilities:
    • Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
  • This is a Flexible position with a minimum workweek of 0-40 hours and not eligible for benefits.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you are claiming any of the eligibilities below, your supporting documents must be received at the time of application.

Applicants can claim the following eligibilities:

  • NAF Preference - Involuntarily Separated From the Military
  • NAF Preference - Spouse Employment Preference (SEP)
  • NAF Priority Consideration - Business Based Action
  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Parent of a Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)

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