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Support Services Assistant (OA)

Department of Defense
Defense Logistics Agency
This job announcement has closed

Summary

See below for important information regarding this job.

Overview

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Reviewing applications
Open & closing dates
09/11/2025 to 09/26/2025
Salary
$55,052 to - $71,571 per year
Pay scale & grade
GS 7
Location
1 vacancy in the following location:
Philadelphia, PA
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent - Multiple Appointment Types
Work schedule
Full-time
Service
Competitive
Promotion potential
7
Supervisory status
No
Security clearance
Other
Drug test
No
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
DLADSP-25-12800429-MP
Control number
845715900

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Duties

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  • Tracks all project actions ongoing in the office and ensures management is informed of current status.
  • Prepare charts, graphs, and narrative information for management or program analysis reports from material provided by higher level employees.
  • Extracts and compiles data from a variety of automated information systems to include: MAXIMO, R.S. Means, and Enterprise Safety and Management System (ESAMS) to provide management information as required.
  • Makes all travel arrangements for Branch Supervisor and Engineering Technical and Facilities Operations Specialist (s) in Defense Travel System (DTS). Coordinates all TDY requests and processes TDY orders for the facilities Division.
  • Requisition supplies, repairs for office equipment and printing services for the Facilities division using the government purchase credit card.
  • Coordinates resolution of hardware, software problems with pertinent, designated Installation Management personnel, Facilities Branch Users, DLA IT personnel and Contracted Vendors for equipment repairs.
  • Develops new report formats and assist management in the development of statistical metrics.

Requirements

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Conditions of employment

  • Must be a U.S. citizen
  • Tour of Duty: Flexible
  • Security Requirements: Non-Sensitive Access
  • Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
  • Fair Labor Standards Act (FLSA): Non-Exempt
  • Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
  • Recruitment Incentives: Not Authorized
  • Bargaining Unit Status: Yes

Qualifications

To qualify for a Support Services Assistant (OA), your resume and supporting documentation must support:


A. Applicants for this position must be a qualified typist at a minimum of 40 words per minute. You must indicate your typing speed on your resume. Applicants who do not meet this requirement will not be eligible for further consideration and will be found not qualified for this position.

B. Specialized Experience: One year of specialized experience that equipped you with the particular knowledge, skills and abilities (KSAs) or competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-07 level, applicants must possess one year of specialized experience equivalent to the GS-06 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
  • Providing a wide variety of technical and administrative support, to include budgeting, project tracking, travel, personnel administration, data processing, and/or files/library management.
  • Compiling and distributing reports on proposed program goals, budgets, staff levels, and performance accounting and system utilization.
C. Education: As a general rule, education is not creditable above GS-5 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf

Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF

Information for Veterans is available at: https://www.dla.mil/Careers/Programs/. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Drug-Free Workplace Policy

The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.

Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.

The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.

ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The assessments for this job will measure the following Competencies:

  • Administrative Operations
  • Data Analysis
  • Office Automation
  • Communicate

Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.

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