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Management Analyst

Department of Homeland Security
U.S. Coast Guard
Quality Management Staff (CG-5P-QM)
This job announcement has closed

Summary

This vacancy is for a GS-0343-13/14, Management Analyst located in the Department of Homeland Security, U.S. Coast Guard, ASSISTANT COMMANDANT FOR PREVENTION POLICY (CG-5P), Washington, DC.

Overview

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Reviewing applications
Open & closing dates
08/22/2025 to 09/02/2025
Salary
$120,579 to - $185,234 per year
Pay scale & grade
GS 13 - 14
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
14
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
20250805-96296-HQ-DC-M
Control number
844101700

Duties

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In this position, you will serve as a program and data analyst and advisor to executive leadership on quality management activities for the Assistant Commandant for Prevention Policy (CG-5P). You will be critical in the establishment of this new office focused on the enhancement of program effectiveness in order to continuously improve the Prevention Program's mission execution and seek corrective action before a process fails or an incident occurs through the development, implementation, and maintenance of audited mission management systems (MMS), relevant and transparent performance measures, and evidence-based decision-making tools.

Being a CG civilian makes you a valuable member of the CG team. Typical work assignments include:

  • Reviewing and evaluating the effectiveness of operating procedures, workflow, inter-functional coordination, and organization operations through personal observation, conferences, and of status reports and data.
  • Providing advice, consult, facilitate, and participate in MMS reviews; participate in, plan, or lead MMS internal audits of CG-5P Offices and commands; and lead, coordinate, or participate in any International Maritime Organization (IMO) audits of the U.S. implementation of applicable international maritime treaties.
  • Leading comprehensive analytical studies of program functions, discern trends in service delivery, and develop tools to identify opportunities for process optimization and implement innovative solutions to enhance quality and efficiency.
  • Integrating data-driven best practices into quality programs, ensuring alignment with DHS, USCG, and CG-5P objectives and regulatory requirements; collaborates across directorates and interagency to foster a culture of continuous improvement and data-based decision-making.

Requirements

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Conditions of employment

All qualification requirements must be met by the closing date of the announcement.

Do NOT include the following types of information in your resume:

  • Social Security Number (SSN)
  • Date of Birth (DOB)
  • Photos of yourself (if included on your resume you will not be considered for this position)
  • Personal information: such as age, gender, religious affiliation, etc.
Key Requirements:

To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for NACI as a condition of placement into this position. This may include e.g. a credit check after initial job qualifications are determined, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs".
  • Must be a U.S. Citizen or National.
  • Must be registered or exempt from the Selective Service. See www.sss.gov
  • This is a Bargaining Unit position.
  • Time-in-Grade requirement must be met by the closing date of the vacancy.

Qualifications

To qualify for the GS-14: Applicants must have at least one year of specialized experience equivalent to the GS-13 level in the federal service. Specialized experience must include ALL of the following:

  • Providing expert advice and guidance on the agency's policy, programs, missions, and requirements.
  • Implementing quality management processes to ensure agency effectiveness and consistency in work processes, operational procedures, and cross-functional collaboration.
  • Applying various qualitative and quantitative methods to assess and improve program effectiveness.
  • Creating, managing, and interpreting complex information databases to produce quality management and program performance metrics.
  • Participating in teams to develop and implement management systems for users at the division, office and program levels.
To qualify for the GS-13: Applicants must have at least one year of specialized experience equivalent to the GS-12 level in the federal service. Specialized experience must include ALL of the following:
  • Demonstrating knowledge and understanding of agency programs, missions, and requirements.
  • Evaluating and reporting the effectiveness of work processes, operational practices, and integration between various functional areas.
  • Analyzing qualitative and quantitative methods to assess and improve program effectiveness and identify trends.
  • Creating and managing information databases to produce quality management and program performance metrics.

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

NOTE: All experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.

NOTE: Education cannot be substituted for experience at these grade levels.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

This position does not have a positive education requirement.

Only experience obtained by the closing date of this announcement will be considered.

Additional information

Any Offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Due Weight
Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).

E-Verify
DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Fair Chance Act
The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to debra.a.carson@uscg.mil.

Suitability Statement
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Shared Certificates Statement
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Special Employment Consideration
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement.


If selection is made below the full performance level, the incumbent may be promoted up to the target grade without further competition, if all legal and regulatory requirements are met and when recommended by the supervisor. However, promotion to the full performance level is not guaranteed and is dependent on successful performance at the lower grade level(s).

If you need a reasonable accommodation for the application and hiring process, please contact debra.a.carson@uscg.mil. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions). Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or you may be rated ineligible . The best qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.

The assessment questionnaire is designed to measure your ability in the following competencies:

  • Data Analysis
  • Organizational Performance Analysis
  • Program Management
  • Quality Management


To preview the announcement questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12779596

Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must be 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. In addition, you must submit the supporting documents listed under the required documents section of this announcement. (Note: Veteran's preference does not apply under Merit Promotion procedures. View VEOA information on Feds Hire Vets.

Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation. CTAP and ICTAP Eligibles: CTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position. If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. Individuals must be well-qualified by attaining at least a rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf

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