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Club Operations Manager

Department of the Air Force
Headquarters, Air Force Reserve Command
This job announcement has closed

Summary

About the position: This position will be assigned to the Club on Grissom Air Reserve Base, Indiana.

The position is a Regular full-time position, which means you are eligible for benefits and guaranteed to work at least 35 hours per week. Employees will be eligible for the use of the fitness center, lodging, and other activities.

Position requires working irregular schedules, to include weekends, holidays, and all shift

Overview

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Job canceled
Open & closing dates
08/20/2025 to 08/27/2025
Salary
$17.43 to - $26 per hour
Pay scale & grade
NF 3
Location
Few vacancies in the following location:
Grissom AFB, IN
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
25-9JFSV955453
Control number
843858800

This job is open to

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Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

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  • Responsible for the economic and efficient operation of small to medium sized facilities and activities.
  • Implements directives, formulates procedures and programs to ensure food and beverage standards are met, and supports entertainment /promotional programs.
  • Reviews and evaluates menu planning, food service, purchase of food, supplies, and resale merchandise.
  • Accepts deliveries and stores securely while checking items against the delivery notes. Undertake safety inspections and cleaning inspections as required.
  • Undertake cleaning duties to keep working areas clean and presentable. Responsible for issuance, receipt, deposits and control of cash boxes.
  • Responsible for all arrangements for activities (i.e. banquets, parties, receptions, luncheons, and other special activities) requiring food and beverage service catered by the club.
  • Responsible for workforce management, recruitment, and staff training within the Service Club.
  • Maintains and processes time and attendance reports for assigned club staff members.
  • Ensures proper military & civilian protocol is practiced.
  • Reviews UTA schedule of perspective participants to ensure adequate and appropriate club accommodations.
  • Works with the Sustainment Services Flight Chief to implement higher level directives; makes recommendations for improved food and beverage service; develops promotional programs to increase participation.
  • Tracks labor, food/beverage, and inventory costs, making necessary adjustments to meet budget goals.
  • Reviews and evaluates sources used for the purchase of supplies and equipment; establishes new or varied sources for improved selection to better meet changing customer demands.
  • Resolves deviations and problems through proper sources.
  • Responsible for conducting inventory of equipment/supplies and ensuring appropriate stock levels are maintained.
  • Receives and resolves customer complaints and requests. Performs other related duties as assigned.


If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12785588

Requirements

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Conditions of employment

  • This position requires the incumbent to complete a background investigation with favorable results.
  • This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/27/2025

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
GENERAL EXPERIENCE: Two (2) years of progressively responsible administrative, professional, technical or other work which has provided a general knowledge of management principles and practices , or progressively responsible experience in one or more of the functions managed by a club manager. SUBSTITUTIONS FOR GENERAL EXPERIENCE: A two (2) year degree from an accredited college with a major in one or a combination of hospitality, culinary, restaurant or club management, or business management may be substituted for 2 years of general experience. OR two (2) year technical degree in the same related fields may be substituted for 1 year of general experience.
SPECIALIZED EXPER IENCE: In addition to the general experience, applicant must have one (I) year of specialized experience gained in the operation or management of a government or civilian club, restaurant, or a la carte feeding facility. The experience must include responsibility or supervision over the various phases of club management operations. Must be able to satisfactorily complete a Tier I background investigation.

You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

  • Individual must fully meet qualification/eligibility/background requirements for this position.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement..
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
  • Employees will be eligible for the use of the fitness center, lodging, and other activities.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

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