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Transportation Assistant

Department of Homeland Security
U.S. Coast Guard
Training Center Cape May, NJ
This job announcement has closed

Summary

This vacancy is for a GS-2102-7, Transportation Assistant located in the Department of Homeland Security, U.S. Coast Guard, TRACEN CAPE MAY ADMINISTRATION BRANCH.

Overview

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Reviewing applications
Open & closing dates
08/15/2025 to 08/25/2025
Salary
$55,052 to - $71,571 per year
Pay scale & grade
GS 7
Location
Cape May, NJ
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
7
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
20250725-53708-006419-BM-ST
Control number
843551400

This job is open to

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Clarification from the agency

Status Candidates, Merit Promotion, Current Federal Employees, Former Federal Employees, Overseas Employees, Former Overseas Employees, CTAP, ICTAP, VRA , VEOA, 30% Disabled, Schedule A, Individuals with Disabilities, Military Spouses, Land and Base Management, Peace Corps, Americorps, Vista For definitions of common terms found in this announcement: http://dhsconnect.dhs.gov/org/comp/mgmt/dhshr/hr/Documents/JOA_Common_Definitions.pdf

Duties

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You will serve as aTransportation Assistant and be responsible for providing support to both civilian and military personnel with permanent change of duty station moves. The purpose of the position is to provide counsel and assistance and assure timely, economical and procedurally correct preparation of documents to authorize and process transportation services.

Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include:

  • Serving as a shipment assistant and authority providing complete counseling service to effect the shipment of household goods, personal effects, mobile homes, boat/trailers, POV's (Privately owned vehicles), Do-It Yourself moves, freight rates, for DHS/DOD military, civilian and their dependents.
  • Interviewing applicants individually or in groups to determine the needs and develop the correct combination of entitlements.
  • Researching and analyzing documents and regulations to determine pre-shipment, shipment, and post-shipment needs and services.
  • Routing and booking shipments in the database.
  • Preparing reports and relies to telephonic and written communications regarding shipping information on all inbound and outbound shipments.
  • Consolidating, rearranging, modifying and retrieving records stored in database.

Requirements

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Conditions of employment

All qualification requirements must be met by the closing date of the announcement.

Do NOT include the following types of information in your resume:

  • Social Security Number (SSN)
  • Date of Birth (DOB)
  • Photos of yourself (if included on your resume you will not be considered for this position)
  • Personal information: such as age, gender, religious affiliation, etc.
Key Requirements:

To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for a Public Trust as a condition of placement into this position. This may include e.g., a credit check after initial job qualifications are determined, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs".
  • Must be a U.S. Citizen or National.
  • Must be registered or exempt from the Selective Service. See www.sss.gov
  • A one-year probationary period may be required.
  • This is not a Bargaining Unit position.
  • Time-in-Grade requirement must be met by the closing date of the vacancy.
  • All Federal employees are required to have Federal salary payments made by direct deposit.

Qualifications

QUALIFICATIONS REQUIREMENTS:

To qualify for this position, you MUST meet all of the following requirements by the closing date of this announcement.

MINIMUM QUALIFYING SPECIALIZED EXPERIENCEis experience that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. To be creditable, an applicant's one full year of specialized experience must demonstrate the knowledge, skills, and abilities necessary for successful job performance.

GS-07: In order to qualify for this position at the GS-07 level, your resume must clearly demonstrate that you have one full year of the minimum qualifying specialized experience comparable in difficulty and responsibility to at least the GS-06 level in the federal service.

Examples of the minimum qualifying specialized experience equal to the GS-06 level include performing the following types of tasks on a regular and recurring basis:

  • Determining and advising on entitlements or procedures, such as- storage entitlements, movers' liabilities, and prohibited items, the various methods of movement (e.g., Government, "do-it-yourself, or commuted rate); Preparing and reviewing various travel or relocation paperwork necessary to document moves and substantiate claims for reimbursement; Providing administrative support for shipment and transportation services, such as assisting with booking, scheduling, or tracking the movement of personal property using established guidelines; and Responding to customer questions about shipping procedures and entitlements, resolving routine issues that may arise.
Applicants whose resumes clearly demonstrate the required minimum qualifying specialized experience will be evaluated based on the occupational assessment competencies listed below. A COMPETENCY is defined as a measurable pattern of knowledge, skills, abilities, behaviors, and other characteristics that an individual needs to perform work roles or occupational functions.

Transportation- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including costs and limits. Understands established methods for arranging movement of Household Goods (HHG), Privately Owned Vehicles (POVs), mobile homes, and other personal property. Apply policies to prepare routine shipping documentation and respond to standard transportation inquiries under guidance.

Technology Application- Uses transportation-specific automated systems (e.g. DPS or similar) and software to process, track, and update shipment data. Enters, verifies, and extracts shipment-related information to facilitate accurate routing, booking, and claims tracking.

Technical Competence- Applies knowledge of transportation regulations, entitlements, and shipping procedures to assist in processing household goods and freight shipments. Supports tasks such as entitlement verification, claims guidance, and shipment preparation under established procedures.

Customer Service- Provides courteous and accurate support to service members, civilians, and dependents regarding routine transportation matters. Explains entitlements, prepares forms, and responds to inquiries using established policy and procedure references.


National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Current status candidates must meet Time-in-Grade (TIG) by the closing date of this announcement. To allow us to verify that you meet TIG requirements, provide any of the following SF-50s:Please Note: Current year pay adjustments are not acceptable for verifying TIG (ex. 2025 general increases cannot be used to verify TIG).
  • Competitive or Career-ladder promotion to your highest grade (this does not include 120 day temporary promotions)
  • Regular Within Range Increase (WRI) or With In Grade (WGI) increase at your highest grade (this does not include quality step increases (QSIs).
  • SF-50 at your highest grade held, that is at least one year older than the announcement closing date

Education

NOTE: This position does not have a positive education requirement. Education cannot be substituted for experience at these grade levels.

Additional information

Any Offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Due Weight
Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).

E-Verify
DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Fair Chance Act
The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to bre'anna.m.miles@uscg.mil.

Suitability Statement
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Shared Certificates Statement
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Special Employment Consideration
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement.

Recruitment Incentives: Recruitment incentives are not authorized.

Student Loan Repayment Incentive: Student loan repayment incentive is not authorized.

If you need a reasonable accommodation for the application and hiring process, please contact bre'anna.m.miles@uscg.mil. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions). Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or you may be rated ineligible . The best qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.

The assessment questionnaire is designed to measure your ability in the following competencies:

  • Customer Service
  • Technical Competence
  • Technology Application
  • Transportation


To preview the announcement questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12773262

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