Clarification from the agency

Applications will be accepted from all U.S. citizens.

At the Architect of the Capitol (AOC), we are proud to be ranked as one of the Best Places to Work in the Federal Government. Our employees are passionate about AOC’s mission to serve Congress and the Supreme Court, preserve America’s Capitol and inspire memorable experiences. AOC is a legislative branch agency, the recognized authority for the preservation, maintenance and construction of the world’s most iconic treasures and buildings on Capitol Hill. As a global destination for thousands of visitors every day, Capitol Hill intersects history, architecture and art with the birthplace of our nation’s laws.

The Senate Office Buildings Client Services Division is responsible for providing world class customer service to include daytime and overnight custodial and recycling operations, cleaning of historical assets, the management and operation of several Health and Fitness facilities, managing the Senate Food Service Program, and providing special event set-up and coordination for over 4000 events annually.

As the Assistant Superintendent (Director), the incumbent:

• Provides executive leadership for the Client Services Division consisting of approximately 175 employees.
• Directs client service functions supporting major Senate facilities including the Hart, Dirksen, and Russell Senate Office Buildings, the Senate Wing of the U.S. Capitol, Daniel Webster Pager Residence, Senate Child Care Center and other facilities.
• Develops and executes long range strategic plans and operational programs in alignment with AOC and Congressional goals.
• Oversees complex multi-million-dollar budgets, contracts, and congressional appropriations.
• Navigates high-stakes political environments with key stakeholders including Senate Oversight Committees and Congressional offices.
• Leads internal reforms and organizational transformations including reorganizations, master planning, and program revitalization initiatives.
• Supervises and mentors branch leaders and staff; implements workforce development strategies; fosters a positive, inclusive work culture.
• Ensures compliance with OSHA and AOC safety regulations and oversees workplace safety procedures and training.
• Collaborates with AFSCME Local 626 and ensures adherence to collective bargaining agreements and labor practices.

Conditions of employment

• You must be a U.S. Citizen.
• Your resume and question responses must demonstrate the job-related KSAs.
• You must meet the definition of specialized experience.
• You must be able to pass a drug test.

To be employed by the Architect of the Capitol in a paid position, an individual must meet one of the categories below:

• A citizen of the United States;
• A person who is lawfully admitted for permanent residence and is seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B);
• A person who is admitted as a refugee under 8 U.S.C. 1157 or is granted asylum under 8 U.S.C. 1158 and has filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible;
• A person who owes allegiance to the United States (nationals of American Samoa, Swains Island, and the Northern Mariana Islands, and nationals who meet other requirements described in 8 U.S.C. 1408); or
• A person who is currently an officer or employee of the Government of the United States.

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position.  You must meet all eligibility and qualifications requirements by the closing date of the job announcement.  Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions.  It is available for your review on the OPM web site at OPM qualification standards
 
Specialized experience: is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled.  To be creditable, specialized experience must have been equivalent to at least the next lower grade level.
 
Candidates for the GS-15 grade level must have at least 52 weeks of specialized experience equivalent to the next lower GS-14 grade level in the Federal service. 

• Providing strategic leadership over facilities operations and services, 
• Developing and managing multi-million dollar budgets and contracts;
• Leading and supervising a large, diverse workforce;
• Coordinating with high level stakeholders, including Congressional or executive level leadership;
• Implementing large scale organizational changes or process improvements;
• Ensuring compliance with labor agreements and occupational safety regulations.

The ideal candidate possesses exemplary client service skills, the ability to resolve conflict and address challenging situations, and has experience developing a culture of customer service excellence. Experience in overseeing execution of budgets and complex contracts and experience in the hospitality industry is highly desirable.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Review your resume and responses carefully. Your eligibility for consideration and qualifications for the position will be determined based upon a review of your detailed resume and your responses to job specific self-assessment questions.

Your resume will be evaluated based on evidence of your ability to demonstrate the knowledge, skills, and abilities (KSAs) for this position, possession of any specialized experience, and how well your background and experience relates to the self-assessment questions in the job announcement.  The self-assessment questions relate to the following knowledge, skills, abilities, and competencies: 

-Strategic Leadership and Planning-Ability to develop and execute long term strategic plans that align with agency goals and congressional objectives.

-Program and Operations Management- Expert knowledge of managing large scale custodial, labor, fitness, and food service operations in complex, high profile facilities.

-Stakeholder Engagement and Political Acumen- Skill in navigating politically sensitive environments, engaging with congressional stakeholders, and delivering diplomatic, effective communications.

-Budget and Contract Oversight- Demonstrated ability to manage multi-million dollar budgets, justify appropriations, and oversee procurement and contract administration processes.

-Workforce Leadership and Supervision- Ability to lead, develop, and manage a large, diverse workforce, including union-represented staff, through coaching, mentoring, and performance management.

-Change Management and Innovation- Ability to lead organizational transformation initiatives, improve business processes, and foster a culture of continuous improvement.

-Compliance and Risk Management- Knowledge of OSHA regulations, safety protocols, and compliance practices to mitigate operational risks and ensure a safe, effective workplace.

Your responses to the self-assessment questions serve as the basis for your initial rating. You will receive a numerical score based on your responses to these questions.  Next, your responses will be evaluated by a Human Resources Specialist and/or a subject matter expert against the information provided in your resume and optional cover letter. Your resume must support your answers to the self-assessment questions.  Falsifying your background, education and/or experience is cause for non-selection or disqualification from further consideration. 

Please note that a complete application is required for consideration. (Please review the “Required Documents” section of this job announcement to see what must be included in a complete application).