Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
Summary
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
Serves as the Director of Operations and Planning for Marine Corps Community Services (MCCS) at Twentynine Palms, CA. Responsible for leading and managing daily operations, planning, and execution of assigned MCCS programs and services. Acts as a principal advisor to the Installation MCCS Deputy Director and MCCS Director, ensuring operational effectiveness, compliance with policies, and alignment with the installation's mission and goals. Oversees the integration and delivery of MCCS support functions (Operations, Management Analysis and Control, Information Technology, Project Management, Facilities and Grounds Maintenance, and Safety) including resource allocation, program evaluation, and process improvement, to enhance the quality of life for Marines, families, and authorized patrons at the installation.
Manages operational and planning activities for MCCS at the installation, ensuring effective execution of mission objectives and compliance with statutory and regulatory requirements. Develops, implements, and evaluates operational policies, procedures, and metrics to optimize program performance and support organizational goals. Oversees resource allocation, facility sustainment, and operational readiness initiatives for all MCCS facilities and services at the installation. Integrates operations across multiple functional areas. Coordinates long-range operational planning efforts across all MCCS divisions to ensure cross-functional alignment and organization -level readiness. Reviews reports, audit summaries, performance metrics and other organizational data to create internal action plans to improve administration, correct deficiencies and ensure operational effectiveness within MCCS operations including cross-divisional and external programs.
Proactively anticipates future mission requirements and develops strategies to ensure MCCS remains agile, prepared, and aligned with emerging priorities. Responsible for coordinating the development, maintenance, and publishing of the MCCS annual planning calendar and monthly events calendars, ensuring alignment with installation priorities, organizational strategy, and program delivery objectives. Provides oversight and direction to subordinate managers and staff, fostering a culture of excellence, innovation, and continuous improvement. Monitors performance metrics, quality assurance processes, and risk management strategies to ensure operational effectiveness and customer satisfaction.
Creates implementation plans to support execution of MCCS initiatives to achieve both operational excellence and business results. Follows up with Division leadership to ensure accountability to execution of plans. Utilizes business-based tools to identify and prioritize communications and filters communications to Division Leadership. Communicates clearly, concisely and accurately to ensure effective operations. Collaborates with local base command on facilities projects and/or work orders to ensure projects and work orders are on track and on budget. Collaborates with leaders at all levels, to build best practices and standardize MCCS operations.
Represents MCCS in meetings with installation leadership and stakeholders, tenant commands, and external partners, serving as a subject matter expert on operational and planning matters. Leads the development and execution of integrated communications for MCCS operations and initiatives, coordinating marketing strategies with the Marketing Division.
Supervises full performance level NF5, NF4, and NF3 employees directly, or indirectly through subordinate supervisors, to include assigning and distributing work, coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave; recommending and completing personnel actions; completing performance reviews and signing timecards; training employees. Must be alert to alcohol abuse and take appropriate action. Assists in developing and ensuring the implementation and control of an adequate, effective and appropriate training plan for all personnel.
Consistently champions, communicates and represents the MCCS mission and vision. Promotes World Class Customer Service with an emphasis on professionalism and courtesy. Models effective communication in a professional manner by investigating issues, conflicts and problems to provide resolution in a timely manner. Oversees continuous monitoring of the satisfaction of the quality of goods and services. Ensures employees observe established standards of actively supporting the principles of the EEO program and prevention of sexual harassment and promptly addresses questionable situations.
Performs other duties as assigned.
This is a white-collar position where occasional lifting up to 20lbs may be required.
MINIMUM QUALIFICATIONS: Bachelor's Degree in Business, Public Administration, or a related field from an accredited institution AND a minimum of five years of experience as a senior level leader/manager in operational management and planning. Must have knowledge of Human Resources and Financial Analysis practices, and resource allocation, preferably within a large, customer-oriented organization. Demonstrated skill in managing complex organizations with diverse functions in a competitive environment. Knowledge of military command structure, operational planning, budgeting, acquisition, and management processes. Proven ability to develop and implement policies, integrate new methodologies, and solve complex problems. Strong leadership, communication, and interpersonal skills, with experience engaging officials at various levels.
Additional information
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
SELECTIVE SERVICE REGISTRATION: If you are a male born after December 31, 1959, and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation.
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
IF APPLICABLE, INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENTS DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
• Stability of Federal Civilian Service
• People with passion for doing work that matters
• Quality of Work Life Balance
• Competitive Pay
• Comprehensive Benefit Packages
• Marine Corps Exchange and Base Facility Privileges
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
• Stability of Federal Civilian Service
• People with passion for doing work that matters
• Quality of Work Life Balance
• Competitive Pay
• Comprehensive Benefit Packages
• Marine Corps Exchange and Base Facility Privileges
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=74100&PostingSeq=1. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Please include the below list of required documents with your application:
Education/certification certificate(s), if applicable.
If prior military, DD214 Member Copy
If you are an Active Duty Service member who will be retired from service within 120 days of the application date, you must submit a DD214 or Statement of Service with your application to receive further consideration for any regular part-time or full-time positions. In accordance with 5 USC § 3326, recently retired Servicemembers are subject to a 180-day waiting period before they may be appointed to Federal service, regardless of hiring authorities. When applicable and all requirements are met, those candidates must have submitted the required documentation at the time of their application before an agency can request a waiver.
Be advised - the Family Member Employment Assistance Program (FMEAP) can help assist all Military affiliated family members and Veterans with their job search. The FMEAP offers a range of services, including job search assistance, resume support, mock interviews, and more. To access these resources, please call 760-830-4030 or email plmsppd@usmc.mil.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=74100&PostingSeq=1. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Please include the below list of required documents with your application:
Education/certification certificate(s), if applicable.
If prior military, DD214 Member Copy
If you are an Active Duty Service member who will be retired from service within 120 days of the application date, you must submit a DD214 or Statement of Service with your application to receive further consideration for any regular part-time or full-time positions. In accordance with 5 USC § 3326, recently retired Servicemembers are subject to a 180-day waiting period before they may be appointed to Federal service, regardless of hiring authorities. When applicable and all requirements are met, those candidates must have submitted the required documentation at the time of their application before an agency can request a waiver.
Be advised - the Family Member Employment Assistance Program (FMEAP) can help assist all Military affiliated family members and Veterans with their job search. The FMEAP offers a range of services, including job search assistance, resume support, mock interviews, and more. To access these resources, please call 760-830-4030 or email plmsppd@usmc.mil.
